Equinix Internet Access Release Notes

Equinix Internet Access 2024.07 is available July, 2024.

Equinix Internet Access now provides the capability for resellers to create, view, and delete Network Edge virtual connections for their sub-customers as well as themselves. Also, this release includes support for dual, redundant connections with Network Edge. In addition, Internet Access with Fabric has increased its U.S. and APAC metro availability.

Important: Equinix Fabric, Equinix Customer Portal, and Equinix Marketplace are accessible through a new URL. We recommend updating your bookmarks to portal.equinix.com/fabric, portal.equinix.com/ecp, and portal.equinix.com/mkp/.

Dual Virtual Connections for Internet Access with Network Edge

For increased reliability, Internet Access with Network Edge now supports dual connections. For more information, see Internet Connection with Network Edge Virtual Devices. The procedure for using this redundant capability is described in Order Internet Access with Network Edge Virtual Devices.

Internet Access with Network Edge for Resellers and Their Sub-customers

With this release, registered Equinix resellers can order Internet Access with Network Edge virtual connections for themselves or their sub-customers. Resellers can also view or delete these connections, and can enable their sub-customers for self-service.

In turn, sub-account users can view, order, and delete their own Internet Access services in the Equinix Fabric portal. See Solutions Providers (Resellers) for more details and helpful links, and Reseller Account Model for Internet Access with Network Edge for additional instructions.

Internet Access with Fabric Supports More U.S. and APAC Locations

More metros now provide Internet Access with Fabric services. Additions in the U.S.:

• Culpepper, in Washington, D.C.

• Dallas, Texas

• Philadelphia, Pennsylvania

Now available in APAC:

• Johor and Kuala Lumpur in Malaysia

• Seoul, South Korea

• Tokyo, Japan

For a list of supported metros, see Internet Connection with Fabric.

Equinix Internet Access 2024.05 is available May, 2024.

With this release, Equinix Internet Access supports the convenient use of Purchase Orders to simplify the ordering process with Network Edge virtual connections.

Purchase Orders Now Supported for Internet Access with Network Edge

Purchase Orders (POs) can now be used to order Internet Access over Network Edge virtual devices. Customers with billing accounts can choose to use an active PO during the online ordering process. As with ordering a dedicated Internet Access port, using a PO is optional, unless the order is placed with a PO bearing billing account (which requires the use of a PO). For more details about using a PO to order Internet Access with Network Edge, see Internet Connection with Network Edge Virtual Devices.

Equinix Internet Access 2024.04 is available April, 2024.

Now, Equinix Internet Access can be ordered using global billing for convenient connections to virtual devices through Network Edge, and for Internet Access with Fabric.

Internet Connection Orders with Global Billing Accounts

Internet Access connections can now be ordered through Equinix global billing. Users with an Equinix global billing account can purchase Internet Access connections across multiple countries with a single currency. This simplifies the billing process for international deployments.

The global billing option is available when ordering Internet Access with Network Edge virtual devices, and with Fabric connections. For more information about setting up and using Equinix global billing, see Billing Account Management, Internet Connection with Network Edge Virtual Devices, and Internet Connection with Fabric.

Equinix Internet Access 2024.03 is available March, 2024.

With this release, Equinix Internet Access now includes support for single connections to virtual devices through Network Edge.

Internet Connection Through Network Edge Devices

Network Edge users can now order Internet Access connections to their virtual devices using Equinix-assigned or customer-provided IP subnet addresses. Within a few minutes, users can set up and configure a new single-connection Internet Access service. Single, redundant, and cluster configurations are currently supported.

More information is available in Internet Connection with Network Edge Virtual Devices. For instructions on setting up new internet connections through the Fabric portal or public API commands, see Order Internet Access with Network Edge Virtual Devices. Future releases will include support for Equinix global billing accounts.

Equinix Internet Access 2024.02 is available February, 2024.

Equinix continues to add features that enhance Internet Access with Fabric, including support for user-supplied IP addresses and billing accounts that require signatures, and the availability of additional metros.

Customers Can Use Their Own IP Subnets for Internet Access with Fabric

Now, customers can provide their own IP addresses for Internet Access with Fabric services. When ordering through the Fabric portal, the new option for Customer-provided IP Addresses enables users to specify their own LAN subnet addresses for IPv4 (minimum /24) and IPv6 (minimum /48). This new option and a short video demonstration are included in the procedure steps for Order Internet Access Using the Fabric Portal.

Signature-required Accounts Supported for Internet Access with Fabric

Billing accounts that require signatures can now be used to order Internet Access services through the Fabric portal. The previous restriction has been removed. For other prerequisites and requirements, see Internet Connection with Fabric.

Metro Expansions

With this release, our service expands again in the APAC and AMER regions. Internet Access with Fabric is now available in Tokyo, Japan, and in the U.S. in Houston, Texas. For the complete list of supported metros, see Internet Connection with Fabric.

Equinix Internet Access 2023 September release is available.

Along with Internet Access with dedicated ports, Equinix now offers Internet Access with Fabric as a generally available release. New options for service configurations and geographic availability are included.

General Availability for Internet Access with Fabric

With the expiration of its free trial period, Equinix Internet Access with Fabric is now widely available. Customers can sign into their Fabric portal accounts to order single connection services that are available immediately for use. Internet Access services that were set up during the trial period will continue without interruption as paid services. For more information, see Internet Connection with Fabric.

Additional Values for IPv4 Subnets and Minimum Bandwidth

Expanded options for IPv4 subnet addresses are now available. Customers who order new services can select additional IP values from /30 to /24. In addition, more bandwidth values offer more flexibility to match the projected service usage. The Internet Access details section in Order Internet Access Using the Fabric Portal describes how to specify these options.

Border Gateway Protocol (BGP) Option

With this release of Internet Access with Fabric, users can choose a direct, static, or BGP routing protocol for their configurations. To learn more about ordering this option, see the routing configuration information in Order Internet Access Using the Fabric Portal.

Additional Metros

Equinix Internet Access service with Fabric continues to expand globally. In the APAC region, Sydney, Australia now supports Internet Access, and in EMEA, the Munich, Germany metro also provides support. In AMER, Internet Access is now supported in the U.S. by the Chicago and Miami metros. The complete list of supported metros is available in Internet Connection with Fabric.

Equinix Internet Access 2023.4 is available August, 2023.

To expand service options and geographic availability, Equinix offers these new Internet Access features for Fabric users.

Delete a Service

Fabric customers with the appropriate CRH/AM credentials can now delete their Equinix Internet Access service instance. To learn more about deleting an internet service, see Delete Internet Access with Fabric.

Information about using APIs to delete the service is available in the API documentation.

Direct Routing Protocol

When ordering Internet Access with Fabric, users can now choose either a direct or a static routing protocol for their configuration. See the routing configuration options listed in Order Internet Access Using the Fabric Portal for more information.

More Metros

Equinix Internet Access service with Fabric has increased its global expansion. Now, Internet Access is available for APAC customers with Fabric ports located in Sydney and Melbourne, Australia. In the AMER region, Internet Access is also available in the U.S. in Atlanta, Ashburn, and Seattle. For the complete list of supported metros, see Internet Connection with Fabric – Free Trial.

Equinix Internet Access 2023.3 is available June, 2023.

This latest version of Equinix Internet Access offers a free preview for Fabric users to test new virtual internet connections services.

Free Trial for Internet Connections With the Fabric Portal and Public APIs

Equinix now provides a free trial preview of internet connection services for Fabric users in select metros. By signing into their Fabric portal accounts and following the user interface steps, or through Equinix Internet Access APIs, these customers can set up new single connection services. These configurations are provisioned automatically and are immediately available for use. After the 3-month free trial period ends, the Internet Access services automatically convert to paid services.

For more information about the preview configuration and conditions, see Internet Connection with Fabric – Free Trial.

For details about setting up this service, see Order Internet Access Using the Fabric Portal. Information about the new endpoints and methods is available in the API documentation.

Equinix Internet Access 2023.2 is available April, 2023.

Equinix Internet Access is available in more than 50 metro locations around the globe. With this release, Equinix delivers public APIs to provide automation options for users.

New APIs

Public APIs are now available to support Equinix Internet Access on dedicated ports. Our customers can use these APIs to automate the ordering process for the same services and features that are available in the Equinix Customer Portal.

For more information about the new Equinix Internet Access endpoints and methods, see the new API documentation. For additional support, customers can post questions in the Developer Forum.

Equinix Internet Access 2023.1 is available February, 2023.

This new version of Equinix Internet Access is available in more than 50 metro locations around the globe. With this release, Equinix delivers an improved ordering and self-service experience, as well as the option of usage-based billing.

Resiliency and Availability

Each metro location includes at least two upstream providers. In addition, each metro comes with a 99.99% availability SLA for dual-port configurations. This resiliency rate offers the benefits of two providers in one.

Options for Port Connections

Users can connect to the internet through port speed options of 1, 10, or 100 Gigabit. Additionally, Equinix Internet Access also offers single- or dual-port deployment options for one- or two-port connections.

IP Allocation

Equinix Internet Access supports IPv4 and IPv6 address types. Customers have the option of supplying their own IP addresses (for provider-independent configurations). Or, Equinix can provide IP addresses (for provider-assigned configurations).

Supported Protocols and Routing

Various protocols are available, including Border Gateway Protocol (BGP) and Virtual Router Redundancy Protocol (VRRP) with static and direct routing over 1G, 10G, and 100G single or dual port connections. In addition, 100G port connections are available in select markets.

Billing Options

Three options are available with this release:

• Fixed bandwidth billing – A fixed monthly recurring charge that allows you to choose your maximum bandwidth.

• Usage-based billing – No traffic limitation is applied, and the rate is limited by the selected port speed. You pay for the amount of data sent out to the internet on a charge per gigabyte (a minimum monthly charge applies).

• Burst billing – A monthly recurring charge, based on the selected bandwidth commitment with additional charges if your traffic exceeds that level. Traffic can burst up to your port speed (overage charges are based on the 95th percentile of the traffic rate for that month).