Important: Equinix Connect has been upgraded to make ordering your Internet Access Service faster and simpler. For information about ordering new connections, see Equinix Internet Access.
Equinix Connect is integrated with the Equinix Customer Portal (ECP), so you must log into Equinix Connect through the ECP to get started. After logging in, you can add ports so that you can view, monitor, and analyze your internet traffic and routing behavior.
New Users
New users must first create an account in the ECP. To create an account, contact your company's portal administrator or the Equinix Global Service Desk.
Important: Before you contact Global Services for assistance, see Configuration and Ports to learn more about your available options.
Existing Users
Once you have created an account in the ECP, you can analyze internet traffic and troubleshoot network problems on your active Equinix Connect service by using these utilities: