What's the Difference Between System Alerts and Custom Alerts in Smart View?

Alert Type Defined By Data Sections Notifications Monitoring by Equinix
System Alerts Equinix
(these alerts are standardized across all IBXs)
Mechanical, Electrical

Customers can subscribe to receive notifications when a system alert becomes active or inactive.

Note: Smart View Environmental System Alerts are only available to customers with existing Customer owned Smart View Wifi environmental sensors that are already installed in their cage(s). This product has been decommissioned and is not available for new installations.

Active system alerts are monitored by our Global Operations Engineering team.
Custom Alerts Customer Environmental, Power Draw Recipients receive notifications when the specified alert conditions are met. Equinix is not notified when custom alerts are activated.