New User Equinix Fabric Portal Access
Set Up Access
Enter your basic profile information and create your user credentials.
Set up your security questions and a PIN number. You will need the PIN number to recover or validate your account if you forget your username or password.
- Log in to the Equinix Fabric portal using your new credentials.
Network Edge has a live chat option to help users encountering questions or issues. Click the green chat icon on the bottom right corner of the screen.
A chat box will display allowing the user to communicate directly with an agent.
If an agent is unavailable, users have the option of leaving a message. Click the question mark icon on the bottom right corner of the screen and select Leave a Message.
Fill out the form, click Submit, and an agent will respond as soon as possible.