New User Equinix Fabric Portal Access

New users will be able to sign up for an Equinix FabricEquinix Fabric is an advanced interconnection solution that improves performance by providing a direct, private network connection. account to order Network Edge Virtual Devices and Equinix Fabric Remote Ports. This portal account will give you Master Administrator account access if you are the first user signing up for your company. You will be able to provide and control other users access to your account in UECP, by accessing the Permissions section in UECP Portal

Set Up Access

1. Enter your basic profile information and create your user credentials.

   

2. Set up your security questions and a PIN number. You will need the PIN number to recover or validate your account if you forget your username or password.

   

3. Log in to the Equinix Fabric portal using your new credentials.

Live Chat

Network Edge has a live chat option to help users encountering questions or issues. Click the green chat icon on the bottom right corner of the screen.

A chat box will display allowing the user to communicate directly with an agent.

If an agent is unavailable, users have the option of leaving a message. Click the question mark icon on the bottom right corner of the screen and select Leave a Message.

Fill out the form, click Submit, and an agent will respond as soon as possible.