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Request a Smart Hands order not listed in catalogue

Request

This API is used to request a Smart Hands order not listed in catalogue

Headers
Authorizationstringrequired

Specify the Access token with prefix 'Bearer'.

Bodyapplication/json
customerReferenceNumberstring, [ 1 .. 50 ] characters(Customer Reference Number)

You may use numbers and text in this field to enter reference information for your records. This will also appear in your reports and details. You may use this information to search for this content on the submitted requests page.

Example:"RSS41244"
purchaseOrderobject(Purchase Order)

Use this model to pass purchase order reference information. When purchase order selection type is EXEMTED, number is not required

ibxLocationobject(IBX Location)required

IBX, Cage, Accounts and Cabinet information

contactsArray of objects, >= 3 items(Order Contacts Array)required

Use this array to pass ordering contact, notification contacts and technical contact. Only one ordering contact, technical contact is allowed. One or more notification contacts are allowed. Ordering and notification contacts are always registered customers with the customer portal.

Example:
[
  {
    "contactType": "ORDERING",
    "userName": "jondoe@test.com"
  },
  {
    "contactType": "NOTIFICATION",
    "userName": "jondoe@test.com"
  },
  {
    "contactType": "TECHNICAL",
    "name": "John Doe",
    "workPhone": "1111111",
    "workPhonePrefToCall": "ANYTIME",
    "mobilePhone": "1111111",
    "mobilePhonePrefToCall": "ANYTIME"
  }
]
scheduleobject(Schedule Info)required

Use this model to pass the scheduling option that best meets your needs. Please remember that additional approvals or fees may be required for expedited requests.

attachmentsArray of objects, <= 5 items(Attachments Array)

Use this to pass uploaded attachments. Attachments need to be uploaded using the attachments API. Maximum size of an attachment is 2MB with the following formats - bmp, jpg, jpeg, gif, png, tif, tiff, txt, doc, docx, xls, xlsx, ppt, pps, ppsx, pdf, and vsd.

serviceDetailsobjectrequired

Other

Payload
{
  "customerReferenceNumber": "RSS41244",
  "purchaseOrder": {
    "number": "123455",
    "purchaseOrderType": "EXISTING"
  },
  "ibxLocation": {
    "ibx": "AM1",
    "cages": [ … ]
  },
  "contacts": [
    { … },
    { … },
    { … }
  ],
  "schedule": {
    "scheduleType": "STANDARD",
    "requestedStartDate": "2017-04-05T12:00:00Z",
    "requestedCompletionDate": "2017-04-05T12:00:00Z"
  },
  "attachments": [
    { … }
  ],
  "serviceDetails": {
    "scopeOfWork": "Scope of work"
  }
}

Responses

Order has been submitted successfully

Response
No content
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