Support

Learn how to give us feedback or contact us for support.

Portal Support Center

To learn how to use the Support Center in the Customer Portal, see Customer Support.

Contact Global Support

For immediate assistance, our technicians and customer care specialists are available at the Global Service Desk (GSD) — 24 hours a day, 7 days a week, 365 days a year.

Feedback

  • Product Feedback – For questions or comments about a specific product or service, send email to our Product Feedback team.

  • General Feedback – For general questions or comments about our company, products, and services, go to Tell Equinix – We're Listening.