业务

角色和责任

MFW-V 安装

Activity	Equinix	Customer
Virtual Machine resources (compute, storage and networking) for the virtual firewall on MPC	RA	I
Virtual Firewall appliance software, licenses and support	RA	I
Equinix management environment for firewall management including Self-Service & Analyzing portal	RA	I

MFW-P 安装

Activity	Equinix	Customer
Provide power and rackspace for the Physical Firewalls (Customer Licensed Space), Rack Firewalls and cabling, Provide cross-connects, etc.	CI	RA
Provide power and rackspace for the Physical Firewalls (EMS Licensed Space), Rack Firewalls and cabling, Provide cross-connects, etc.	RA	I
Provide firewall appliances including software and licenses	RA	I
Equinix management environment for firewall management including Self-Service & Analyzing portal	RA	I

MFW-V 和 MFW-P 配置

Activity	Equinix	Customer
Firewall-appliance basic configuration, Network interfaces, network settings and hardening	RA	I
Set up firewall monitoring and logging to Analyzer-Portal	RA	I
Setup customer accounts on portal for access to logging, reporting and self-service	RA	CI
Defining initial firewall rule-set	CI	RA
Loading initial firewall rule-set trough Self-Service	CI	RA
Loading initial firewall rule-set trough Service Request	RA	CI

Activity	Equinix	Customer
Testing the configuration and failover as part of operational management	RA	CI
Functional testing	CI	RA

Activity	Equinix	Customer
Service desk	RA	CI
Maintenance of the firewall-appliance (hardware/software break & fix, software updates, security patches)	RA	I
24x7 monitoring of the virtual firewall (health checks)	RA	I
Back-up and management of log files and rule base	RA	I
Submitting Service Request via the Portal	CI	RA
Implementation of Changes in accordance with change process based on Service Requests	RA	CI
Interpretation of security events		RA

**重要提示：**客户负责防火墙规则集和策略、可选的 VPN 连接配置以及服务器负载均衡配置。Equinix 仅根据客户的指示实施更改。

客户可以通过门户查看和保存网络流量和安全事件报告。自助服务门户提供可自定义的交互式控制面板，通过直观的图表（参见图中示例）快速识别网络流量、威胁、应用程序等问题。它是一个全面的监控系统，将实时数据和历史数据整合到一个概览中。

您可以使用 70 多个内置模板以及 2000 多个组合的即用型数据集、图表和宏来生成自定义数据报告，用于异常检测、威胁评估等分析。这些报告可以直接运行（按需运行）或按计划运行（定时运行），并可选配自动电子邮件通知。报告格式灵活，可选择 PDF、HTML、CSV、XML 和 JSON。

客户的安全团队可以监控和管理来自防火墙的警报和事件日志，并以分析师可以轻松理解的格式处理和关联事件。

不同服务选项的可用服务如下。

Service Option	Availability
MFW-V and MFW-P1 standard service	99.9%
MFW-V and MFW-P1 Stretched deployment option	99.95%

**注意：**对于 MFW-P，可用性取决于客户特定网络的设计以及 IBX 数据中心之间的连接。

请参阅Managed Solutions产品政策，了解如何计算 SLA，以及当物理设备放置在客户许可的IBX空间中时适用哪些排除条款。