业务活动
职责
供应
| Provisioning of Components | Equinix | User |
|---|---|---|
| Delivery of the virtual EBC data centers in accordance with design | RAC | I¹ |
| Delivery of the agreed compute capacity in accordance with design | RAC | I¹ |
| Delivery of the agreed storage capacity in accordance with design | RAC | I¹ |
| Delivery of the agreed back-up capacity according to design (optional) | RAC | I¹ |
| Delivery of the agreed network functionality in accordance with design | RAC | I¹ |
| Delivery of the EBC management console | RAC | I¹ |
| Single sign-on: Configuring password complexity | RAC | I¹ |
| Single sign-on: Configuring external authentication sources | RAC | I¹ |
| Single sign-on: Set two-factor authentication | RAC | I¹ |
| Single sign-on: Self-service password recovery | RACI |
笔记：
- 只有对影响客户环境运行的任务才必须通知。
标准安装和配置
| Installation and Configuration | Equinix | User |
|---|---|---|
| Initial configuration of the purchased EBC solution in accordance with design | RAC | I¹ |
| Initial configuration of the management layer for the EBC customer solution | RAC | I¹ |
| Initial configuration of the Equinix back-up/snapshot for the IaaS layer under the EBC customer solution | RAC | I¹ |
| Manage VM snapshots | RACI | |
| Request performance statistics | RACI |
笔记：
- 只有对影响客户环境运行的任务才必须通知。
业务标准管理流程
| Activities | Equinix | User |
|---|---|---|
| Technical management of the service (overall) | RAC | I¹ |
| Functional management of the customer environment within the service (overall) | I² | RAC |
| Monitoring of the underlying IaaS components of the service provided | RAC | I¹ |
| Management of the Equinix backup/snapshot solution for relevant underlying IaaS components of the service provided | RAC | I¹ |
| For Windows use, keeping VMware tools up to date (VMware tools may be left two releases behind (N-2)) | I¹ | RAC |
| Management of the Shared Management layer of the service | RAC | I¹ |
笔记：
- 只有对影响客户环境运行的任务才必须通知。
- 仅对影响服务运行和/或管理的任务才需要通知。