Smart View Dashboard

The Smart View Dashboard provides insight into the current operational status of your IBX data center footprint.

To access the Smart View Dashboard:

1. Sign in to the Customer Portal.

2. In the Monitor section of the global navigation menu, click Smart View.

   

The View Smart View Data permission is required to access the Smart View Dashboard. If you do not have access, click Request Access to contact your administrator. For more information, see Smart View Permissions.

Live Overview

The Overview tab displays a Live Overview for each of your IBX locations.

Use the Region drop-down to see the IBXs in a specific region, the Accounts drop-down to see the IBXs in a specific account or all accounts, or use the Search field to find specific IBX locations.

Each IBX tile shows the IBX name, which account that location is associated with, and the following live values:

Value	Description
Power Consumption	Current power consumption for the location, shown as a percentage. The value turns red when consumption is above 100%.
Average Temperature	Average temperature across the location.
Average Humidity	Average relative humidity across the location, as a percentage.
Active Alerts	A red badge in the top-right corner of the tile shows how many alerts are currently active for the location (for example, 1 Active Alert or 11 Active Alerts). No badge appears when there are no active alerts.

Location Details

Click View Location Details on an IBX tile to view additional details on power, environmental, and electrical, and mechanical data.

The summary cards show the current state of the location.

Card	Description
Active System Alerts	Number of active system alerts for the location.
Power Consumption	Average draw in kVA and total energy in kWh.
Temperature	Peak and average temperature.
Humidity	Peak and average relative humidity, as a percentage.
Smoke + Fire	Current smoke and fire detection status, such as Normal.
Leak Detection	Current leak detection status. SYSTEM ALERT appears in red when a leak is detected.

Use the tabs below the summary cards to view detailed data by category:

• Power – Power draw on each AC power circuit, aggregated to the IBX, cage, and cabinet level. View past and present power usage and capacity metrics for all AC power being supplied to your assets.
• Environmental – Temperature and humidity data. View past and present temperature and humidity of your cages, cabinets, and IBX cooling zones.
• Mechanical – Air handling, cooling, smoke and fire detection, and leak detection statuses. View the real-time operating status of the mechanical infrastructure supporting your cages and cabinets.
• Electrical – Single line circuit diagrams of electrical system and electrical asset data. View the real-time operating status of the electrical infrastructure supporting the power circuits in your cages and cabinets.

Alerts

Create and manage your Smart View Alerts from the Alerts Center on the Alerts tab.

In the Alerts Center:

• View and manage System Alerts
• Create, view, and manage Power Alerts
• Create, view, and manage Environmental Alerts

User Preferences

To manage how Smart View displays information, click your user icon in the Customer Portal, and click User Settings.

• To change the time zone, select the Profile tab, select an option from the Time Zone drop-down list, then click Submit. Return to the Smart View Dashboard and refresh the page to update the time zone.

  

• To change the units of measure displayed in Smart View, select the Interface Preferences tab.

  • For Units of Measurement, select Standard International or U.S. Customary.
  • For temperature readings in Celsius, select Standard International. For temperature readings in Fahrenheit, select U.S. Customary.

  

  Click Submit to save your changes. Return to the Smart View Dashboard and refresh the page to update.