Maintenance History

The Maintenance History section shows the history of maintenance completed on electrical and mechanical assets. Here, you can see the asset equipment information and their geographical details. You can filter these assets to see how often they have undergone routine maintenance, with dates showing when their past maintenance started and ended.

View the details of all the completed maintenance events conducted on the assets in your data center. You can filter these assets to see how often they have undergone routine maintenance in the past. A smart data grid displays the asset equipment information and their geographical details. This section shows the last start and end dates of maintenance performed on the assets.

tip

The smart data grid allows you to search, sort, and filter the columns. You can also click the gear to select columns to hide/show, or to rearrange the columns. For details, see Smart Data Grids.

Data Columns

These columns are displayed in the grid:

Name	Description
Asset	Unique identifier for each asset.
Asset Type	Type of asset (for example, Chiller, ATS).
IBX	All data centers that have undergone maintenance. (This only shows data centers for which you have a subscription to Smart View.)
Date Started	Date and time maintenance started.
Date Ended	Date and time maintenance ended.
User Started	User who started the maintenance.
User Ended	User who ended the maintenance.
Manufacturer	Manufacturer of the asset.
Equipment Model	Model number of the asset equipment.
Equipment Serial Number	Serial number of asset equipment.
Affected Assets	Number of cages or circuits supported by the asset under maintenance.
Affected Accounts	Number of accounts affected by the maintenance event.
Asset Classification	Category of the asset (for example, Electrical, Mechanical).
Metro	Metropolitan area where the asset resides.
Country	Country where the asset resides.
Region	Region where the asset resides.

Note:

• You cannot hide the IBX, Asset/Location, and Data Points columns.
• You can filter and sort all columns except Affected Assets.

View Details for a Row

Click an asset in the data grid for a condensed view of its maintenance event.

This panel displays the specific IBX where the asset resides and shows the asset's equipment information. It also shows when maintenance on this asset started and completed.

Export Data to a File

To save the data to a CSV file:

1. Arrange the data you want to export.

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   You can set filters, use the search box, choose a sort column, hide columns, and rearrange columns.

2. Click the download icon.

The system downloads a .csv file to your device.

Create a Trouble Ticket

To submit a trouble ticket to Equinix, click Trouble Ticket at the top right corner (above the data grid). See also the Support page.