# Power Alerts

Power Alerts are customer-defined alerts for asset-level power draw. Unlike System Alerts, you define Power Alerts. They activate when the triggering condition becomes true for the assets you choose.

| Event Types                                | Thresholds                                  |
| ------------------------------------------ | ------------------------------------------- |
| Cage Draw kVA to Contractual kVA %         | Exceeds or falls below a certain percentage |
| Cabinet Draw kVA to Cabinet Rating kVA %   | Exceeds or falls below a certain percentage |
| Cabinet Draw kVA to Usable kVA Installed % | Exceeds or falls below a certain percentage |
| Draw Amp Level                             | Exceeds or falls below a certain Amp value  |
| Circuit Draw kVA to Usable kVA %           | Exceeds or falls below a certain percentage |

Equinix is not notified when your Power Alerts activate.

You can [view your Power Alerts](https://docs.equinix.com/smart-view/alerts/overview.md#viewing-alerts) from the *Alerts* page in the [Customer Portal](https://portal.equinix.com).

The *Power Alerts* table shows alerts for the last 24 hours across all of your IBX data centers and accounts.

![](https://docs.equinix.com/assets/images/power-alerts-table-b0e6f95cd83a9e77b530dbff88599512.png)

| Column         | Description                                                                                                                                                                                                  |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| IBX/Account    | The IBX code and the account the alert belongs to.                                                                                                                                                           |
| Asset/Location | Asset or Location being monitored.                                                                                                                                                                           |
| Data Point     | The condition being monitored, such as *Cage Draw kVA to Contractual kVA %*                                                                                                                                  |
| Trigger Value  | The current value that triggered the alert.                                                                                                                                                                  |
| Status         | *Active* while the alert condition is true. *Inactive* after the condition resolves. Inactive alerts move to history; the system retains historical alert data for one year.                                 |
| Last Triggered | Date and time of the last trigger of the alert, shown in your local time zone. To change the time zone, see [User Preferences](https://docs.equinix.com/smart-view/smartview-dashboard.md#user-preferences). |

Click on an alert to see the [*Alert Details*](https://docs.equinix.com/smart-view/alerts/overview.md#viewing-alert-details).

## Creating a Power Alert[​](#creating-a-power-alert "Direct link to Creating a Power Alert")

To create a Power Alert:

1. On the *Alerts* screen, click **Create Alert** and choose **Power Alerts**.

   ![](https://docs.equinix.com/assets/images/power-alerts-create-fbf6b5b613465950046adbbb589b53cb.png)

2. Specify type and parameters of the Power Alert.

   * Choose the *Event Type*: Cage Draw kVA to Contractual kVA %, Cabinet Draw kVA to Cabinet Rating kVA %, Cabinet Draw kVA to Usable kVA Installed %, Draw Amp Level, Circuit Draw kVA to Usable kVA %.
   * Then set the *Threshold Type*: select from Exceeds or Fails below, and enter a value.

3. In the *Account and Location* section, select the account and location (IBX), then select the *Assets to Monitor*. The asset list is available after you choose an event type.

   ![](https://docs.equinix.com/assets/images/power-alerts-types-paramerters-2d4daa9808305e1e9b2c6bb1aaacee8a.png)

4. Click **Next**.

5. Add notification recipients for the alert. To find contacts, either use the *Search for a contact*, field or click **Add From Directory**. For each new recipient, select the Email and/or SMS communication channel. You can add up to 25 recipients.

   ![](https://docs.equinix.com/assets/images/power-alerts-notification-settings-7bb389f9ef7a8e6d93a877770db0153e.png)

6. Click **Submit**.

After you create an alert, it is automatically Enabled.

## Power Alert Notification Format[​](#power-alert-notification-format "Direct link to Power Alert Notification Format")

A notification for a Power Alert contains:

* Location – IBX location where the alert was triggered.
* During Maintenance – Whether the alert was generated during maintenance: Yes or No.
* Alert Description – Section, Asset Type (including its unique Asset ID), Tag Display Name (the event type you chose), and Alert Trigger.
* Current Reading – The reading when the alert triggered.
* Date and Time of Occurrence – In the IBX’s local time zone, format: `DD-Month-YYYY hh:mm Timezone`.

## Power Alert Settings[​](#power-alert-settings "Direct link to Power Alert Settings")

You can manage or change your Power Alerts from Alert Settings. To access the *Alert Settings* page, click **Manage Alerts**.

![](https://docs.equinix.com/assets/images/power-alerts-manage-7a9875f1d015932c907870a0c556d466.png)

On the *Alert Settings* page you can:

* View the settings for each configured system alert
* Change the alert definitions
* Enable or disable the alert
* Turn alert notifications on or off
* Add or remove recipients

![](https://docs.equinix.com/assets/images/power-alerts-settings-c109ebd3e75bf9a1d1f6d8cfe9a55206.png)

Use the *Search* field, or the *IBX/Account*, *Category*, *Asset Type*, and *All* filters to find specific alerts.

| Column        | Description                                                                 |
| ------------- | --------------------------------------------------------------------------- |
| IBX/Account   | The IBX code and account.                                                   |
| Category      | Asset category -- Cage, Cabinet, or Circuit                                 |
| Data Point    | The condition being monitored, such as *Cage Draw kVA to Contractual kVA %* |
| Alert Trigger | The value that triggers the alert, such as `> 80.000%`.                     |
| Created On    | Date and time the alert was created.                                        |
| Status        | *Enabled* or *Disabled*.                                                    |

### Editing a Power Alert[​](#editing-a-power-alert "Direct link to Editing a Power Alert")

1. On *Alerts Settings* page, click **Power Alerts**.

2. Locate the alert you want to change.

3. Click the ellipsis (…) and choose **Edit Alert Settings**.

   ![](https://docs.equinix.com/assets/images/power-alerts-edit-2cfe5a30e85262eb37b9ccb4104e41e9.png)

4. Update the *Event Type and Parameters* and the *Notification Recipients* and click **Submit** to save your changes.

### Disable or Disable a Power Alert[​](#disable-or-disable-a-power-alert "Direct link to Disable or Disable a Power Alert")

A disabled alert does not trigger until you enable it again.

1. On *Alerts Settings* page, click **Power Alerts**.

2. Locate the alert you want to change.

   * To change one alert, click the ellipsis choose **Disable Alert** or **Enable Alert**.

   ![](https://docs.equinix.com/assets/images/power-alerts-disable-enable-9c2681f9f6ce8aed2b725f028a5ce5aa.png)

   * To change several alerts, click the checkboxes for the alerts, then click **Disable Alerts** or **Enable Alerts**.

   ![](https://docs.equinix.com/assets/images/power-alerts-disable-enable-multi-d5b5f2ed848201d7c4f315919e8ad366.png)

## Deleting a Power Alert[​](#deleting-a-power-alert "Direct link to Deleting a Power Alert")

Deleting an alert permanently removes it, and no future alerts of this type are generated.

1. On *Alerts Settings* page, click **Power Alerts**.

2. Locate the alert you want to change.

   * To delete one alert, click the ellipsis choose **Delete Alert**.

   ![](https://docs.equinix.com/assets/images/power-alerts-delete-9269266843094c85349ea0d1831d3e19.png)

   * To delete several alerts, click the checkboxes for the alerts, then click **Delete Alerts**.

   ![](https://docs.equinix.com/assets/images/power-alerts-delete-multi-4de853d6073f75856b62152de9f38de9.png)