# Environmental Alerts

Environmental Alerts are customer-defined alerts for temperature and humidity. Unlike System Alerts, you define Environmental Alerts. They activate when the triggering condition becomes true for the assets you choose.

| Event Types | Thresholds                                                                                                           |
| ----------- | -------------------------------------------------------------------------------------------------------------------- |
| Temperature | Exceeds, falls below, or is outside an acceptable range for a temperature value of in degrees Fahrenheit or Celsius. |
| Humidity    | Exceeds, falls below, or is outside an acceptable range for a relative humidity value as a percent.                  |

Equinix is not notified when your Environmental alerts activate.

> **Note**
>
> Smart View Environmental Alerts are only available to customers with existing Customer-owned Smart View Wifi environmental sensors that are already installed in their cage(s). This product is not available for new installations.

You can [view your Environmental Alerts](https://docs.equinix.com/smart-view/alerts/overview.md#viewing-alerts) from the *Alerts* page in the [Customer Portal](https://portal.equinix.com).

The *Environmental Alerts* table shows alerts for the last 24 hours across all of your IBX data centers and accounts.

| Column         | Description                                                                                                                                                                                                  |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| IBX/Account    | The IBX code and the account the alert belongs to.                                                                                                                                                           |
| Category       |                                                                                                                                                                                                              |
| Asset/Location | Asset or Location being monitored.                                                                                                                                                                           |
| Data Point     | The condition being monitored, such as *Humidity Level Above*.                                                                                                                                               |
| Trigger Value  | The current value that triggered the alert.                                                                                                                                                                  |
| Status         | *Active* while the alert condition is true. *Inactive* after the condition resolves. Inactive alerts move to history; the system retains historical alert data for one year.                                 |
| Last Triggered | Date and time of the last trigger of the alert, shown in your local time zone. To change the time zone, see [User Preferences](https://docs.equinix.com/smart-view/smartview-dashboard.md#user-preferences). |

Click on an alert to see the [*Alert Details*](https://docs.equinix.com/smart-view/alerts/overview.md#viewing-alert-details).

## Creating an Environmental Alert[​](#creating-an-environmental-alert "Direct link to Creating an Environmental Alert")

To create an Environmental Alert:

1. On the *Alerts* screen, click **Create Alert** and choose **Environmental Alerts**.

   ![](https://docs.equinix.com/assets/images/envrionmental-alerts-create-5c8dfc07552ffda1d2edd75c0a783322.png)

2. Specify type and parameters of the Environmental Alert.

   * Choose the *Event Type*: Temperature or Humidity.
   * Then set the *Threshold Condition*: select from Exceeds, Falls Below, or Set the acceptable range from, and enter a value or values.

3. In the *Account and Location* section, select the account and location (IBX), then select the *Assets to Monitor*. The asset list is available after you choose an event type.

   ![](https://docs.equinix.com/assets/images/environmental-alerts-types-parameters-83c3f3306fcdc90b41a3a10331e94b69.png).

4. Click **Next**.

5. Add notification recipients for the alert (*optional*). To find contacts, either use the *Search for a contact*, field or click **Add From Directory**. For each new recipient, select the Email and/or SMS communication channel. You can add up to 25 recipients.

   ![](https://docs.equinix.com/assets/images/environmental-alerts-notification-settings-879e2104aa960bb078b2edcf88b481cb.png)

6. Click **Submit**.

After you create an alert, it is automatically Enabled.

## Environmental Alert Notification Format[​](#environmental-alert-notification-format "Direct link to Environmental Alert Notification Format")

A notification for an Environmental alert contains:

* Location – IBX location where the alert was triggered.
* During Maintenance – Whether the alert was generated during maintenance: Yes or No.
* Alert Description – Section, Asset Type (including its unique Asset ID), Tag Display Name (the event type you chose), and Alert Trigger.
* Current Reading – The reading when the alert triggered.
* Date and Time of Occurrence – In the IBX’s local time zone, format: `DD-Month-YYYY hh:mm Timezone`.

## Environmental Alerts Settings[​](#environmental-alerts-settings "Direct link to Environmental Alerts Settings")

You can manage or change your Power Alerts from Alert Settings. To access the *Alert Settings* page, click **Manage Alerts**.

![](https://docs.equinix.com/assets/images/environmental-alerts-manage-8071d529ea1f07a9718346156fc2dc59.png)

On the *Alert Settings* page you can:

* View the settings for each configured system alert
* Change the alert definitions
* Enable or disable the alert
* Turn alert notifications on or off
* Add or remove recipients

Use the *Search* field, or the *IBX/Account*, *Category*, *Asset Type*, and *All* filters to find specific alerts.

Column

| Column        | Description                                                    |
| ------------- | -------------------------------------------------------------- |
| IBX/Account   | The IBX code and the account the alert belongs to.             |
| Category      |                                                                |
| Zones         | The zones being monitored.                                     |
| Data Point    | The condition being monitored, such as *Humidity Level Above*. |
| Alert Trigger | The value that triggers the alert, such as *<50%* or *18°C*.   |
| Created On    | Date and time the alert was created.                           |
| Status        | Enabled or Disabled.                                           |

## Editing an Environmental Alert[​](#editing-an-environmental-alert "Direct link to Editing an Environmental Alert")

1. On *Alerts Settings* page, click **Environmental Alerts**.

2. Locate the alert you want to change.

3. Click the ellipsis (…) and choose **Edit Alert Settings**.

4. Update the *Event Type and Parameters* and the *Notification Recipients* and click **Submit** to save your changes.

## Enable or Disable an Environmental Alert[​](#enable-or-disable-an-environmental-alert "Direct link to Enable or Disable an Environmental Alert")

A disabled alert does not trigger until you enable it again.

1. On *Alerts Settings* page, click **Environmental Alerts**.

2. Locate the alert you want to change.

   * To change one alert, click the ellipsis choose **Disable Alert** or **Enable Alert**.
   * To change several alerts, click the checkboxes for the alerts, then click **Disable Alerts** or **Enable Alerts**.

## Deleting an Environmental Alert[​](#deleting-an-environmental-alert "Direct link to Deleting an Environmental Alert")

Deleting an alert permanently removes it, and no future alerts of this type are generated.

1. On *Alerts Settings* page, click **Environmental Alerts**.

2. Locate the alert you want to change.

   * To delete one alert, click the ellipsis choose **Delete Alert**.
   * To delete several alerts, click the checkboxes for the alerts, then click **Delete Alerts**.