Order Photos or Documentation of Your Cage
Prerequisites
-
To get Smart Hands details, you must have
Smart Hands
permission. -
Authenticate - Submit your user credentials, Client ID, and Client Secret for OAuth2 authentication. Refer to API Authentication for instructions on how to call the OAuth API to validate and authenticate your credentials.
-
Get Smart Hands Types - Send a
GET
request to the/v1/orders/smarthands/types
endpoint to get all Smart Hands order types. You may skip this step if you already know the Smart Hands order type. -
Get Location Information - Send a
GET
request to the/v1/orders/smarthands/locations
endpoint to retrieve available IBX locations that you have access to. You may skip this step if you already know the location information.
Order Cage Photos or Documentation - minimal example
To request an IBX technician to provide cage-related pictures or documentation, send a POST
request to the v1/orders/smarthands/picturesDocument
endpoint. Provide the service details in the body of the request.
Sample cURL Request:
curl -X
POST "https://api.equinix.com/v1/orders/smarthands/picturesDocument"
-H "content-type: application/json"
-H "authorization: Bearer <token>"
-d '{
"ibxLocation": {
"ibx": "AM1",
"cages": [
{
"cage": "AM1:0J:00JD11",
"accountNumber": "126854"
}
]
},
"serviceDetails": {
"documentOnly": false,
"cameraProvidedBy": "Equinix",
"specificDateAndTime": true,
"description": "Take a photo of the patch panel cable arrangement, to include all labels clearly.",
"scopeOfWork": "Indicate what camera was used, and provide the photos in print size 3.6 x 3.007 inches.",
},
"schedule": {
"scheduleType": "SCHEDULED_MAINTENANCE",
"requestedStartDate": "2019-08-30T22:00:49.776Z",
"requestedCompletionDate": "2019-08-31T22:00:49.776Z"
},
"purchaseOrder": {
"purchaseOrderType": "NEW",
"number": "1037503648"
},
"contacts": [
{
"contactType": "ORDERING",
"userName": "johndoe"
},
{
"contactType": "TECHNICAL",
"userName": "johndoe",
"workPhonePrefToCall": "ANYTIME"
},
{
"contactType": "NOTIFICATION",
"userName": "johndoe"
}
]
}'
Sample Response:
{
"OrderNumber": "1-457809872838"
}
The response indicates the order was successful and returns the order number.
Order Cage Photos or Documentation - extended example
To request an IBX technician to provide cage-related pictures or documentation, send a POST
request to the v1/orders/smarthands/picturesDocument
endpoint. Provide the service details in the body of the request. Use the attachments
object to include additional details for a technician.
Before creating an order with attachment, call the Attachments File
endpoint.
curl -X
POST "https://api.equinix.com/v1/orders/smarthands/picturesDocument"
-H "content-type: application/json"
-H "authorization: Bearer <token>"
-d '{
"ibxLocation": {
"ibx": "AM1",
"cages": [
{
"cage": "AM1:0J:00JD11",
"cabinets": [
"AM1:0J:00JD11:0001"
],
"accountNumber": "126854"
}
]
},
"serviceDetails": {
"documentOnly": false,
"cameraProvidedBy": "Equinix",
"specificDateAndTime": true,
"description": "Take a photo of the patch panel cable arrangement, to include all labels clearly.",
"scopeOfWork": "Indicate what camera was used, and provide the photos in print size 3.6 x 3.007 inches.",
"needSupportFromASubmarineCableStationEngineer": true
},
"attachments": [
{
"id": "fcb2k8763-2947-456e-8d68-f280753d60ba",
"name": "SupportingPhotos.docx"
}
],
"schedule": {
"scheduleType": "SCHEDULED_MAINTENANCE",
"requestedStartDate": "2019-08-30T22:00:49.776Z",
"requestedCompletionDate": "2019-08-31T22:00:49.776Z"
},
"customerReferenceNumber": "EQX-PO2019-08-001",
"purchaseOrder": {
"purchaseOrderType": "EXEMPTED",
"attachment": {
"id": "abc1fd2e-345f-67g4-hi89-01jk234l5m6n",
"name": "PurchaseOrderExemptionForm123.docx"
}
},
"contacts": [
{
"contactType": "ORDERING",
"userName": "johndoe"
},
{
"contactType": "TECHNICAL",
"name": "Jane Smith",
"email": "janesmith@corporation.com",
"workPhoneCountryCode": "+44",
"workPhone": "0148211111",
"workPhonePrefToCall": "MY_BUSINESS_HOURS",
"workPhoneTimeZone": "Europe/London",
"mobilePhoneCountryCode": "+44",
"mobilePhone": "0123456789",
"mobilePhonePrefToCall": "MY_BUSINESS_HOURS",
"mobilePhoneTimeZone": "Europe/London"
},
{
"contactType": "NOTIFICATION",
"userName": "johndoe"
},
{
"contactType": "NOTIFICATION",
"userName": "jillsnow"
}
]
}'
For a complete list of body parameters and descriptions, see the API Reference.