# Smart Hands Availability This list shows all the Equinix IBX data centers, and the type of Smart Hands on-site coverage they provide. * For more information, see [Global Data Center Locations](https://www.equinix.com/data-centers) or the [IBX Quick Reference Guide](https://www.equinix.com/resources/infopapers/ibx-center). * For xScale data centers, Smart Hands services may be limited. Contact the IBX to learn which services they support. ## Americas[​](#americas "Direct link to Americas") ### Brazil[​](#brazil "Direct link to Brazil") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | -------------------------------------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Rio de Janeiro, Brasil | Equinix Data Center | RJ1 | 24/7 on-site operational coverage | | | Rio de Janeiro, Brasil | Equinix Data Center | RJ2 | 24/7 on-site operational coverage | | | São Paulo, Brasil | Equinix Data Center | SP1 | 24/7 on-site operational coverage | | | Barueri, São Paulo, Brasil | Equinix Data Center | SP2 | 24/7 on-site operational coverage | | | Santana de Parnaíba, São Paulo, Brasil | Equinix Data Center | SP3 | 24/7 on-site operational coverage | | | Barueri, São Paulo, Brasil | Equinix Data Center | SP4 | 24/7 on-site operational coverage | | | Santana de Parnaíba, São Paulo, Brasil | xScale data center | SP5x | 24/7 on-site operational coverage | | | São Paulo, Brasil | Equinix Data Center | SP6 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Canada[​](#canada "Direct link to Canada") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ---------------------------------- | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Calgary, Alberta | Equinix Data Center | CL1 | 24/7 on-site operational coverage | | | Calgary, Alberta | Equinix Data Center | CL2 | 24/7 on-site operational coverage | | | Calgary, Alberta | Equinix Data Center | CL3 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Kamloops, British Columbia | Equinix Data Center | KA1 | 24/7 on-site operational coverage | | | Saint Laurent, Montreal, Québec | Equinix Data Center | MT1 | 24/7 on-site operational coverage | | | Vaudreuil-Dorion | Equinix Data Center | MT2 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Gatineau, Quebec (Ottawa, Ontario) | Equinix Data Center | OT1 | 24/7 on-site operational coverage | | | Saint John, New Brunswick | Equinix Data Center | SJ1 | Non-24/7 on-site operational coverage | | | Toronto, Ontario | Equinix Data Center | TR1 | 24/7 on-site operational coverage | | | Toronto, Ontario | Equinix Data Center | TR2 | 24/7 on-site operational coverage | | | Toronto, Ontario | Equinix Data Center | TR4 | 24/7 on-site operational coverage | | | Markham, Ontario (Toronto) | Equinix Data Center | TR5 | 24/7 on-site operational coverage | | | Brampton, Ontario (Toronto) | Equinix Data Center | TR6 | 24/7 on-site operational coverage | | | Brampton, Ontario (Toronto) | Equinix Data Center | TR7 | 24/7 on-site operational coverage | | | Burnaby, British Columbia | Equinix Data Center | VA1 | Non-24/7 on-site operational coverage | | | Winnipeg, Manitoba | Equinix Data Center | WI1 | 24/7 on-site operational coverage | | ### Chile[​](#chile "Direct link to Chile") | Metro | IBX Type | IBX Name | Coverage Type | | --------------- | ------------------- | -------- | ------------------------------------- | | Santiago, Chile | Equinix Data Center | ST1 | 24/7 on-site operational coverage | | Santiago, Chile | Equinix Data Center | ST2 | 24/7 on-site operational coverage | | Santiago, Chile | Equinix Data Center | ST3 | Non-24/7 on-site operational coverage | | Santiago, Chile | Equinix Data Center | ST4 | Non-24/7 on-site operational coverage | ### Colombia[​](#colombia "Direct link to Colombia") | Metro | IBX Type | IBX Name | Coverage Type | | ---------------- | ------------------- | -------- | --------------------------------- | | Bogotá, Colombia | Equinix Data Center | BG1 | 24/7 on-site operational coverage | | Bogotá, Colombia | Equinix Data Center | BG2 | 24/7 on-site operational coverage | ### Mexico[​](#mexico "Direct link to Mexico") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------------------------------ | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Apodaca, Monterrey, Nuevo León | Equinix Data Center | MO1 | Non-24/7 on-site operational coverage | | | Apodaca, Monterrey, Nuevo León | Equinix Data Center | MO2 | Non-24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | El Marqués, Querétaro | Equinix Data Center | MX1 | 24/7 on-site operational coverage | | | El Marqués, Querétaro | Equinix Data Center | MX2 | 24/7 on-site operational coverage | | | Querétaro | xScale data center | MX3x | Smart Hands not available | | ### Peru[​](#peru "Direct link to Peru") | Metro | IBX Type | IBX Name | Coverage Type | | ---------- | ------------------- | -------- | ------------------------------------- | | Lima, Peru | Equinix Data Center | LM1 | Non-24/7 on-site operational coverage | ### USA[​](#usa "Direct link to USA") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------------------------------------- | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Atlanta, Georgia | Equinix Data Center | AT1 | 24/7 on-site operational coverage | | | Atlanta, Georgia | Equinix Data Center | AT4 | 24/7 on-site operational coverage | | | Boston, Massachusetts | Equinix Data Center | BO1 | Non-24/7 on-site operational coverage | | | Chicago, Illinois | Equinix Data Center | CH1 | 24/7 on-site operational coverage | | | Chicago, Illinois | Equinix Data Center | CH2 | 24/7 on-site operational coverage | | | Elk Grove Village, Illinois (Chicago) | Equinix Data Center | CH3 | 24/7 on-site operational coverage | | | Chicago, Illinois | Equinix Data Center | CH4 | 24/7 on-site operational coverage | | | Westmont, Illinois (Chicago) | Equinix Data Center | CH7 | Non-24/7 on-site operational coverage | | | Culpeper, Virginia | Equinix Data Center | CU1 | 24/7 on-site operational coverage | | | Culpeper, Virginia | Equinix Data Center | CU2 | 24/7 on-site operational coverage | | | Culpeper, Virginia | Equinix Data Center | CU3 | 24/7 on-site operational coverage | | | Culpeper, Virginia | Equinix Data Center | CU4 | 24/7 on-site operational coverage | | | Culpeper, Virginia | Equinix Data Center | CU6 | 24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA1 | 24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA2 | 24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA3 | 24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA4 | Non-24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA6 | 24/7 on-site operational coverage | | | Plano, Texas (Dallas) | Equinix Data Center | DA7 | 24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA9 | Non-24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA10 | Non-24/7 on-site operational coverage | | | Dallas, Texas | Equinix Data Center | DA11 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC1 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC2 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC3 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC4 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC5 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC6 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC10 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC11 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC12 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC13 | 24/7 on-site operational coverage | | | Manassas, Virginia (Washington, D.C.) | Equinix Data Center | DC14 | Non-24/7 on-site operational coverage | | | Washington, D.C. | Equinix Data Center | DC15 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC16 | 24/7 on-site operational coverage | | | Ashburn, Virginia (Washington, D.C.) | Equinix Data Center | DC21 | 24/7 on-site operational coverage | | | Washington, D.C. | Equinix Data Center | DC97 | Non-24/7 on-site operational coverage | | | Centennial, Colorado (Denver) | Equinix Data Center | DE1 | Non-24/7 on-site operational coverage | | | Denver, Colorado | Equinix Data Center | DE2 | 24/7 on-site operational coverage | | | Houston, Texas | Equinix Data Center | HO1 | Non-24/7 on-site operational coverage | | | Los Angeles, California | Equinix Data Center | LA1 | 24/7 on-site operational coverage | | | Los Angeles, California | Equinix Data Center | LA2 | 24/7 on-site operational coverage | | | El Segundo, California (Los Angeles) | Equinix Data Center | LA3 | 24/7 on-site operational coverage | | | El Segundo, California (Los Angeles) | Equinix Data Center | LA4 | 24/7 on-site operational coverage | | | Torrance, California (Los Angeles) | Equinix Data Center | LA7 | Non-24/7 on-site operational coverage | | | Miami, Florida | Equinix Data Center | MI1 | 24/7 on-site operational coverage | | | Miami, Florida | Equinix Data Center | MI2 | Non-24/7 on-site operational coverage | | | Boca Raton, Florida | Equinix Data Center | MI3 | Non-24/7 on-site operational coverage | | | Doral, Florida (Miami) | Equinix Data Center | MI6 | Non-24/7 on-site operational coverage | | | Newark, NJ | Equinix Data Center | NY1 | Non-24/7 on-site operational coverage | | | Secaucus, NJ | Equinix Data Center | NY2 | 24/7 on-site operational coverage | | | Secaucus, NJ | Equinix Data Center | NY3 | 24/7 on-site operational coverage | | | Secaucus, NJ | Equinix Data Center | NY4 | 24/7 on-site operational coverage | | | Secaucus, NJ | Equinix Data Center | NY5 | 24/7 on-site operational coverage | | | Secaucus, NJ | Equinix Data Center | NY6 | 24/7 on-site operational coverage | | | North Bergen, NJ | Equinix Data Center | NY7 | 24/7 on-site operational coverage | | | New York, NY | Equinix Data Center | NY9 | Non-24/7 on-site operational coverage | | | Carteret, NJ | Equinix Data Center | NY11 | 24/7 on-site operational coverage | | | Elmsford, NY | Equinix Data Center | NY13 | Non-24/7 on-site operational coverage | | | Philadelphia, Pennsylvania | Equinix Data Center | PH1 | 24/7 on-site operational coverage | | | Seattle, Washington | Equinix Data Center | SE2 | 24/7 on-site operational coverage | | | Seattle, Washington | Equinix Data Center | SE3 | 24/7 on-site operational coverage | | | Kent, Washington (Seattle) | Equinix Data Center | SE4 | 24/7 on-site operational coverage | | | San Jose, California | Equinix Data Center | SV1 | 24/7 on-site operational coverage | | | Santa Clara, California | Equinix Data Center | SV2 | 24/7 on-site operational coverage | | | San Jose, California | Equinix Data Center | SV3 | 24/7 on-site operational coverage | | | Sunnyvale, California | Equinix Data Center | SV4 | 24/7 on-site operational coverage | | | San Jose, California | Equinix Data Center | SV5 | 24/7 on-site operational coverage | | | Palo Alto, California | Equinix Data Center | SV8 | 24/7 on-site operational coverage | | | San Francisco, California | Equinix Data Center | SV9 | 24/7 on-site operational coverage | | | San Jose, California | Equinix Data Center | SV10 | 24/7 on-site operational coverage | | | San Jose, California | Equinix Data Center | SV11 | 24/7 on-site operational coverage | | | San Jose, California | xScale data center | SV12x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Santa Clara, California | Equinix Data Center | SV14 | 24/7 on-site operational coverage | | | Santa Clara, California | Equinix Data Center | SV15 | 24/7 on-site operational coverage | | | Santa Clara, California | Equinix Data Center | SV16 | 24/7 on-site operational coverage | | ## APAC[​](#apac "Direct link to APAC") ### Australia[​](#australia "Direct link to Australia") | Metro | IBX Type | IBX Name | Coverage Type | | --------------------------- | ------------------- | -------- | ------------------------------------- | | Adelaide, South Australia | Equinix Data Center | AE1 | Non-24/7 on-site operational coverage | | Brisbane, Queensland | Equinix Data Center | BR1 | Non-24/7 on-site operational coverage | | Canberra, ACT | Equinix Data Center | CA1 | Non-24/7 on-site operational coverage | | Melbourne, Victoria | Equinix Data Center | ME1 | 24/7 on-site operational coverage | | Melbourne, Victoria | Equinix Data Center | ME2 | 24/7 on-site operational coverage | | Melbourne, Victoria | Equinix Data Center | ME4 | 24/7 on-site operational coverage | | Melbourne, Victoria | Equinix Data Center | ME5 | Non-24/7 on-site operational coverage | | Perth, Western Australia | Equinix Data Center | PE1 | Non-24/7 on-site operational coverage | | Perth, Western Australia | Equinix Data Center | PE2 | Non-24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY1 | 24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY2 | 24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY3 | 24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY4 | 24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY5 | 24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY6 | Non-24/7 on-site operational coverage | | Wollongong, New South Wales | Equinix Data Center | SY7 | Non-24/7 on-site operational coverage | | Sydney, New South Wales | Equinix Data Center | SY8 | Non-24/7 on-site operational coverage | | Sydney, New South Wales | xScale data center | SY9x | 24/7 on-site operational coverage | ### China[​](#china "Direct link to China") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | --------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Hong Kong | Equinix Data Center | HK1 | 24/7 on-site operational coverage | | | Hong Kong | Equinix Data Center | HK2 | 24/7 on-site operational coverage | | | Hong Kong | Equinix Data Center | HK3 | 24/7 on-site operational coverage | | | Hong Kong | Equinix Data Center | HK4 | 24/7 on-site operational coverage | | | Hong Kong | Equinix Data Center | HK5 | 24/7 on-site operational coverage | | | Hong Kong | Equinix Data Center | HK6 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Shanghai | Equinix Data Center | SH1 | 24/7 on-site operational coverage | | | Shanghai | Equinix Data Center | SH2 | 24/7 on-site operational coverage | | | Shanghai | Equinix Data Center | SH3 | 24/7 on-site operational coverage | | | Shanghai | Equinix Data Center | SH5 | 24/7 on-site operational coverage | | | Shanghai | Equinix Data Center | SH6 | 24/7 on-site operational coverage | | ### India[​](#india "Direct link to India") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Chennai | Equinix Data Center | CN1 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Mumbai | Equinix Data Center | MB1 | 24/7 on-site operational coverage | | | Mumbai | Equinix Data Center | MB2 | 24/7 on-site operational coverage | | | Mumbai | Equinix Data Center | MB3 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Japan[​](#japan "Direct link to Japan") | Metro | IBX Type | IBX Name | Coverage Type | | ----------- | ------------------- | -------- | --------------------------------- | | Osaka | Equinix Data Center | OS1 | 24/7 on-site operational coverage | | Osaka | xScale data center | OS2x | Smart Hands not available | | Osaka | Equinix Data Center | OS3 | 24/7 on-site operational coverage | | Osaka | xScale data center | OS4x | 24/7 on-site operational coverage | | Osaka | Equinix Data Center | OS98 | 24/7 on-site operational coverage | | Osaka | Equinix Data Center | OS99 | Smart Hands not available | | Tokyo | Equinix Data Center | TY1 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY2 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY3 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY4 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY5 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY6 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY7 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY8 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY9 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY10 | 24/7 on-site operational coverage | | Tokyo | Equinix Data Center | TY11 | 24/7 on-site operational coverage | | Tokyo/Chiba | xScale data center | TY12x | Smart Hands not available | | Tokyo/Chiba | xScale data center | TY13x | Smart Hands not available | | Tokyo | Equinix Data Center | TY15 | 24/7 on-site operational coverage | | Chiba | Equinix Data Center | TY99 | 24/7 on-site operational coverage | ### Singapore[​](#singapore "Direct link to Singapore") | Metro | IBX Type | IBX Name | Coverage Type | | --------- | ------------------- | -------- | --------------------------------- | | Singapore | Equinix Data Center | SG1 | 24/7 on-site operational coverage | | Singapore | Equinix Data Center | SG2 | 24/7 on-site operational coverage | | Singapore | Equinix Data Center | SG3 | 24/7 on-site operational coverage | | Singapore | Equinix Data Center | SG4 | 24/7 on-site operational coverage | | Singapore | Equinix Data Center | SG5 | 24/7 on-site operational coverage | ### South Korea[​](#south-korea "Direct link to South Korea") | Metro | IBX Type | IBX Name | Coverage Type | | ------------------- | ------------------- | -------- | --------------------------------- | | Seoul | Equinix Data Center | SL1 | 24/7 on-site operational coverage | | Goyang-Si, Gyeonggi | Equinix Data Center | SL4 | 24/7 on-site operational coverage | | Seoul | Equinix Data Center | SLP1 | 24/7 on-site operational coverage | ## EMEA[​](#emea "Direct link to EMEA") ### Bulgaria[​](#bulgaria "Direct link to Bulgaria") | Metro | IBX Type | IBX Name | Coverage Type | | ----- | ------------------- | -------- | --------------------------------- | | Sofia | Equinix Data Center | SO1 | 24/7 on-site operational coverage | | Sofia | Equinix Data Center | SO2 | 24/7 on-site operational coverage | ### Côte d'Ivoire[​](#côte-divoire "Direct link to Côte d'Ivoire") | Metro | IBX Type | IBX Name | Coverage Type | | ------- | ------------------- | -------- | ------------------------------------- | | Abidjan | Equinix Data Center | AB1 | Non-24/7 on-site operational coverage | ### Finland[​](#finland "Direct link to Finland") | Metro | IBX Type | IBX Name | Coverage Type | | -------- | ------------------- | -------- | ------------------------------------- | | Helsinki | Equinix Data Center | HE3 | Non-24/7 on-site operational coverage | | Helsinki | Equinix Data Center | HE4 | 24/7 on-site operational coverage | | Helsinki | Equinix Data Center | HE5 | 24/7 on-site operational coverage | | Helsinki | Equinix Data Center | HE6 | 24/7 on-site operational coverage | | Helsinki | Equinix Data Center | HE7 | Non-24/7 on-site operational coverage | ### France[​](#france "Direct link to France") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | --------------------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Bruges (Bordeaux) | Equinix Data Center | BX1 | 24/7 on-site operational coverage | | | Saint-Denis (Paris) | Equinix Data Center | PA2 | 24/7 on-site operational coverage | | | Saint-Denis (Paris) | Equinix Data Center | PA3 | 24/7 on-site operational coverage | | | Pantin (Paris) | Equinix Data Center | PA4 | 24/7 on-site operational coverage | | | Aubervilliers (Paris) | Equinix Data Center | PA5 | 24/7 on-site operational coverage | | | Aubervilliers (Paris) | Equinix Data Center | PA6 | 24/7 on-site operational coverage | | | Courbevoie (Paris) | Equinix Data Center | PA7 | 24/7 on-site operational coverage | | | Pantin (Paris) | Equinix Data Center | PA8 | 24/7 on-site operational coverage | | | Pantin (Paris) | xScale data center | PA8x | 24/7 on-site operational coverage | | | Saint-Denis (Paris) | xScale data center | PA9x | Smart Hands not available | | | Saint-Denis (Paris) | Equinix Data Center | PA10 | 24/7 on-site operational coverage | | | Meudon | xScale data center | PA13x | Limited availability | Smart Hands requests require on-site technician review and approval | ### Germany[​](#germany "Direct link to Germany") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ---------------------------------- | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Dusseldorf, North Rhine-Westphalia | Equinix Data Center | DU1 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR2 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR4 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR5 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR6 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR7 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | Equinix Data Center | FR8 | 24/7 on-site operational coverage | | | Frankfurt, Hesse | xScale data center | FR9x | 24/7 on-site operational coverage | | | Frankfurt, Hesse | xScale data center | FR10x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Frankfurt, Hesse | xScale data center | FR11x | Smart Hands not available | | | Frankfurt, Hesse | xScale data center | FR16x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Frankfurt, Hesse | Equinix Data Center | FR13 | 24/7 on-site operational coverage | | | Hamburg, Hamburg | Equinix Data Center | HH1 | Non-24/7 on-site operational coverage | | | Munich, Bavaria | Equinix Data Center | MU1 | 24/7 on-site operational coverage | | | Munich, Bavaria | Equinix Data Center | MU3 | 24/7 on-site operational coverage | | | Aschheim, Bavaria | Equinix Data Center | MU4 | 24/7 on-site operational coverage | | ### Ghana[​](#ghana "Direct link to Ghana") | Metro | IBX Type | IBX Name | Coverage Type | | ----- | ------------------- | -------- | ------------------------------------- | | Accra | Equinix Data Center | AC1 | Non-24/7 on-site operational coverage | ### Ireland[​](#ireland "Direct link to Ireland") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------ | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Dublin | Equinix Data Center | DB1 | Non-24/7 on-site operational coverage | | | Dublin | Equinix Data Center | DB2 | 24/7 on-site operational coverage | | | Dublin | Equinix Data Center | DB3 | 24/7 on-site operational coverage | | | Dublin | Equinix Data Center | DB4 | 24/7 on-site operational coverage | | | Dublin | xScale data center | DB6x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Italy[​](#italy "Direct link to Italy") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ----- | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Genoa | Equinix Data Center | GN1 | Non-24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Milan | Equinix Data Center | ML2 | 24/7 on-site operational coverage | | | Milan | Equinix Data Center | ML3 | 24/7 on-site operational coverage | | | Milan | Equinix Data Center | ML5 | 24/7 on-site operational coverage | | | Milan | xScale data center | ML7x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Netherlands[​](#netherlands "Direct link to Netherlands") | Metro | IBX Type | IBX Name | Coverage Type | | ------------------------ | ------------------- | -------- | ------------------------------------- | | Amsterdam, North Holland | Equinix Data Center | AM1 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM2 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM3 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM4 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM5 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM6 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM7 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM8 | 24/7 on-site operational coverage | | Amsterdam, North Holland | Equinix Data Center | AM11 | Non-24/7 on-site operational coverage | | Enschede, Overijssel | Equinix Data Center | EN1 | Non-24/7 on-site operational coverage | | Zwolle, Overijssel | Equinix Data Center | ZW1 | Non-24/7 on-site operational coverage | ### Nigeria[​](#nigeria "Direct link to Nigeria") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Lagos | Equinix Data Center | LG1 | 24/7 on-site operational coverage | | | Lagos | Equinix Data Center | LG2 | 24/7 on-site operational coverage | | | Port Harcourt | Equinix Data Center | PR1 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Oman[​](#oman "Direct link to Oman") | Metro | IBX Type | IBX Name | Coverage Type | | ------ | ------------------- | -------- | ------------------------------------- | | Muscat | Equinix Data Center | MC1 | Non-24/7 on-site operational coverage | | Oman | Equinix Data Center | SN1 | Non-24/7 on-site operational coverage | ### Poland[​](#poland "Direct link to Poland") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------ | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Warsaw | Equinix Data Center | WA1 | 24/7 on-site operational coverage | | | Warsaw | Equinix Data Center | WA2 | Non-24/7 on-site operational coverage | | | Warsaw | Equinix Data Center | WA3 | 24/7 on-site operational coverage | | | Warsaw | xScale data center | WA4x | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Portugal[​](#portugal "Direct link to Portugal") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------ | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Lisbon | Equinix Data Center | LS1 | 24/7 on-site operational coverage | | | Lisbon | Equinix Data Center | LS2 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### Saudi Arabia[​](#saudi-arabia "Direct link to Saudi Arabia") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | ------ | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Jeddah | Equinix Data Center | JE1 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### South Africa[​](#south-africa "Direct link to South Africa") | Metro | IBX Type | IBX Name | Coverage Type | | ------------ | ------------------- | -------- | --------------------------------- | | Johannesburg | Equinix Data Center | JN1 | 24/7 on-site operational coverage | ### Spain[​](#spain "Direct link to Spain") | Metro | IBX Type | IBX Name | Coverage Type | | --------- | ------------------- | -------- | --------------------------------- | | Barcelona | Equinix Data Center | BA1 | 24/7 on-site operational coverage | | Barcelona | Equinix Data Center | BA2 | 24/7 on-site operational coverage | | Madrid | Equinix Data Center | MD1 | 24/7 on-site operational coverage | | Madrid | Equinix Data Center | MD2 | 24/7 on-site operational coverage | | Madrid | xScale data center | MD3x | 24/7 on-site operational coverage | | Madrid | Equinix Data Center | MD6 | 24/7 on-site operational coverage | ### Sweden[​](#sweden "Direct link to Sweden") | Metro | IBX Type | IBX Name | Coverage Type | | --------- | ------------------- | -------- | ------------------------------------- | | Stockholm | Equinix Data Center | SK1 | 24/7 on-site operational coverage | | Stockholm | Equinix Data Center | SK2 | 24/7 on-site operational coverage | | Stockholm | Equinix Data Center | SK3 | Non-24/7 on-site operational coverage | ### Switzerland[​](#switzerland "Direct link to Switzerland") | Metro | IBX Type | IBX Name | Coverage Type | | --------------- | ------------------- | -------- | ------------------------------------- | | Geneva | Equinix Data Center | GV1 | Non-24/7 on-site operational coverage | | Geneva | Equinix Data Center | GV2 | Non-24/7 on-site operational coverage | | Zurich | Equinix Data Center | ZH2 | Non-24/7 on-site operational coverage | | Zurich | Equinix Data Center | ZH4 | Non-24/7 on-site operational coverage | | Oberengstringen | Equinix Data Center | ZH5 | 24/7 on-site operational coverage | ### Turkey[​](#turkey "Direct link to Turkey") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | -------- | ------------------- | -------- | --------------------------------- | ------------------------------------------------------------------- | | Istanbul | Equinix Data Center | IL2 | 24/7 on-site operational coverage | | | Istanbul | Equinix Data Center | IL4 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### UAE[​](#uae "Direct link to UAE") | Metro | IBX Type | IBX Name | Coverage Type | Exceptions | | --------- | ------------------- | -------- | ------------------------------------- | ------------------------------------------------------------------- | | Abu Dhabi | Equinix Data Center | AD1 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Dubai | Equinix Data Center | DX1 | 24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Dubai | Equinix Data Center | DX2 | Non-24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | | Dubai | Equinix Data Center | DX3 | Non-24/7 on-site operational coverage | Smart Hands requests require on-site technician review and approval | ### UK[​](#uk "Direct link to UK") | Metro | IBX Type | IBX Name | Coverage Type | | ------------------- | ------------------- | -------- | --------------------------------- | | London, England | Equinix Data Center | LD3 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD4 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD5 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD6 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD7 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD8 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD9 | 24/7 on-site operational coverage | | London, England | Equinix Data Center | LD10 | 24/7 on-site operational coverage | | London, England | xScale data center | LD11x | 24/7 on-site operational coverage | | London, England | xScale data center | LD13x | Smart Hands not available | | Slough, England | Equinix Data Center | LD13 | 24/7 on-site operational coverage | | Manchester, England | Equinix Data Center | MA1 | 24/7 on-site operational coverage | | Manchester, England | Equinix Data Center | MA3 | 24/7 on-site operational coverage | | Manchester, England | Equinix Data Center | MA4 | 24/7 on-site operational coverage | | Manchester, England | Equinix Data Center | MA5 | 24/7 on-site operational coverage |