Equinix Precision Time Release Notes
Equinix Precision Time delivers a time service for customers who need to synchronize the client devices on their network with accurate PTP and NTP time. With this service, client devices can synchronize with Equinix Precision Time servers over Equinix Fabric.
Release Date:
Equinix Precision Time 2025.3
Equinix Precision Time 2025.3 is available June 2025.
With this release, Equinix Precision Time is debuting a new user interface design.
Equinix Precision Time 2025.2
Equinix Precision Time 2025.2 is available April 2025.
With this release, Equinix Precision Time offers Terraform SDK availability as well as Observability for Life cycle events.
Equinix Precision Time 2024.3
Equinix Precision Time 2024.3 is available June 2024.
With this release, Equinix Precision Time now offers public APIs.
Equinix Precision Time 2024.1
Equinix Precision Time 2024.1 is available February 2024.
With this release, Equinix no longer supports the Precision Time portal. Instead, users can quickly and efficiently order and manage their Precision Time services through Fabric Quick Connect procedures.
Equinix Fabric and Equinix Customer Portal are accessible through a new URL. We recommend updating your bookmarks to portal.equinix.com.
Precision Time Portal Decommissioned
The Equinix Precision Time portal is no longer available. Instead, users are redirected to sign into the Equinix Fabric portal and access the streamlined Quick Connect procedure to efficiently order, configure, and activate their Precision Time services. The full range of time services is supported in the Fabric portal, including both NTP and PTP Standard and Enterprise editions. Connections to Fabric Cloud Router and Network Edge virtual devices are also provided.
More information is available:
- To order and manage Precision Time services using Quick Connect on the Fabric portal, see Order Precision Time with Quick Connect.
- To set up a Fabric portal account with the required permissions, see Prerequisites.
Videos
| Title | Duration |
|---|---|
| Use the Fabric Portal to Order Precision Time | 3:40 min |
| Equinix Precision Time 2022.1 Spotlight | 3:49 min |
| Prerequisites and Planning | 3:51 min |
Equinix Precision Time 2023.3
Equinix Precision Time 2023.3 is available June 2023.
With this release, Equinix Precision Time continues to expand its self-service options in Fabric so that customers can now order a wider range of time services.
Integration with Fabric Portal for Standard and Enterprise NTP and PTP Time Services
Now, through a single sign-in to the Equinix Fabric portal, users can order new Precision Time services for both Standard and Enterprise tiers of the PTP and NTP protocols. Because Precision Time is offered as a Quick Connect option for Fabric users, their new time services can be configured easily and provisioned quickly. To learn more about how to set up Precision Time services with Fabric, see Order Precision Time with Quick Connect.
Precision Time in Amsterdam
With this release, Equinix Precision Time service has expanded in the EMEA region. The newest metro to offer Precision Time services is Amsterdam in the Netherlands. This geographic expansion enables Precision Time to be served locally for more of our European users.
Equinix Precision Time 2023.2
Equinix Precision Time 2023.2 is available April 2023.
To expand customer self-service options and geographic availability, Equinix Precision Time now offers these new features:
Integration with Fabric Portal for Standard NTP Time Service
With this release, users can order new Precision Time services for Standard NTP from the Equinix Fabric portal. After signing into Fabric, users can select Equinix Precision Time as a Quick Connect option. Currently, only Standard NTP time services are available. Support for additional time services will be added soon.
Precision Time in Australia and Singapore
Equinix Precision Time service has now expanded in the APAC region. Now, Precision Time is available in Sydney, Australia, and in Singapore. With this geographic expansion, Precision Time service can be locally served for our Singapore and Australian users.
Equinix Precision Time 2023.1
Equinix Precision Time 2023.1 is available February 2023.
In this release, Equinix Precision Time delivers reseller impersonation functionality, enabling our resellers to provide more support and flexibility for their sub-user accounts.
Reseller Support for Impersonation
Equinix resellers can now sign in as their sub-users to the Precision Time portal in the Equinix Customer Portal (ECP). This capability enables our resellers to order new time services, and modify existing ones, on behalf of their own customers. In addition, this new feature provides more troubleshooting capability for resellers. When signed in as a sub-user, a reseller administrator can help troubleshoot and resolve issues on behalf of their customers.
See Reseller Impersonation to learn more about the steps for viewing and managing Precision Time services when signed in as a sub-user.