# End of Life Products and Services The table lists current end-of-life products and services at Equinix. It is ordered by most recent Announcement Date. | Name | Announcement Date | End of Sale Date | End of Life Date | End of Support Date | | ---------------------------------------------------------------------------------------------------------------------------- | ----------------- | ---------------- | ---------------- | ------------------- | | [Copper and Multi-Mode Fiber (Manila, Philippines)](#copper-and-multi-mode-fiber-manila-philippines) | 1 September 2026 | 30 November 2026 | -- | -- | | [Copper and Multi-Mode Fiber (Mumbai, India)](#copper-and-multi-mode-fiber-mumbai-india) | 1 September 2026 | 30 November 2026 | -- | -- | | [Infrastructure Platform Services (Osaka, Managed Solutions)](#infrastructure-platform-services-osaka-managed-solutions) | 30 July 2026 | -- | 31 December 2026 | 31 December 2026 | | [Hyper-V-based Virtual Data Center (Brazil, Managed Solutions)](#hyper-v-based-virtual-data-center-brazil-managed-solutions) | 22 July 2026 | 22 July 2026 | 31 July 2027 | 31 July 2027 | | [Digital Infrastructure Management (Brazil, Managed Solutions)](#digital-infrastructure-management-brazil-managed-solutions) | 22 July 2026 | -- | 30 June 2027 | 30 June 2027 | | [Managed Firewall (Brazil, Managed Solutions)](#managed-firewall-brazil-managed-solutions) | 11 June 2026 | -- | 31 December 2026 | 31 December 2026 | | [Virtual Appliance – Load Balancer (Brazil, Managed Solutions)](#virtual-appliance--load-balancer-brazil-managed-solutions) | 28 May 2026 | -- | 31 July 2027 | 31 July 2027 | | [Select Canada Managed Solutions Offerings](#select-canada-managed-solutions-offerings) | 7 May 2026 | 31 August 2026 | 30 June 2027 | 30 June 2027 | | [Global Security Services (Japan, Managed Solutions)](#global-security-services-japan-managed-solutions) | 4 February 2026 | -- | 31 March 2027 | 31 March 2027 | | [Service Level Manager (Brazil, Managed Solutions)](#service-level-manager-brazil-managed-solutions) | 18 December 2025 | -- | varies | varies | | [Equinix Connect (EC)](#equinix-connect) | 31 July 2024 | 31 December 2021 | To be announced | To be announced | Past or completed end-of-life products and services can be found in the [Recently Completed End of Life](https://docs.equinix.com/releases/end-of-life/recently-completed-eol.md) page. ## Copper and Multi-Mode Fiber (Manila, Philippines)[​](#copper-and-multi-mode-fiber-manila-philippines "Direct link to Copper and Multi-Mode Fiber (Manila, Philippines)") Effective 30 November 2026, Equinix will discontinue the sale of new copper and multi-mode fiber (MMF) Cross Connect offerings in Equinix IBX data centers in Manila, Philippines (MN1, MN2, and MN3). Single-mode fiber (SMF) will be the only standard media type for new Cross Connect orders. From 1 December 2026, any request to modify, move, or change an existing copper or MMF Cross Connect will require migration to an SMF Cross Connect, as copper and MMF will no longer be available. See the [end-of-sale FAQ](https://equinixcc.us.newsweaver.com/icfiles/201/1002708/1037250/2130920/b8b773afff3639bc45c66668/end-of-sale%20copper%20cross%20connects%20faq_aug2026.pdf) for more information. ### Customer Communications[​](#customer-communications "Direct link to Customer Communications") | Email | Purpose | Date Sent | | ------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------ | ---------------- | | [2-Month Reminder](https://equinixcc.us.newsweaver.com/1rpgd458xq/18yuovuuzub) | Two-month reminder about the upcoming end-of-sale of copper and multi-mode fiber in Manila (MN1, MN2, and MN3) effective 30 November 2026. | 1 October 2026 | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/8q8cw8z8492) | Notify customers about the upcoming end-of-sale of copper and multi-mode fiber in Manila (MN1, MN2, and MN3) effective 30 November 2026. | 1 September 2026 | ## Copper and Multi-Mode Fiber (Mumbai, India)[​](#copper-and-multi-mode-fiber-mumbai-india "Direct link to Copper and Multi-Mode Fiber (Mumbai, India)") Effective 30 November 2026, Equinix will discontinue the sale of new copper and multi-mode fiber (MMF) Cross Connect offerings in Equinix IBX data centers in Mumbai, India (MB1 and MB2). Single-mode fiber (SMF) will be the only standard media type for new Cross Connect orders. From 1 December 2026, any request to modify, move, or change an existing copper or MMF Cross Connect will require migration to an SMF Cross Connect, as copper and MMF will no longer be available. See the [end-of-sale FAQ](https://equinixcc.us.newsweaver.com/icfiles/201/1002708/1037250/2130920/b8b773afff3639bc45c66668/end-of-sale%20copper%20cross%20connects%20faq_aug2026.pdf) for more information. ### Customer Communications[​](#customer-communications-1 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | ------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------ | ---------------- | | [2-Month Reminder](https://equinixcc.us.newsweaver.com/1rpgd458xq/58zkah60fch) | Two-month reminder about the upcoming end-of-sale of copper and multi-mode fiber in Mumbai (MB1 and MB2) effective 30 November 2026. | 1 October 2026 | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/e6gnlpyyb52) | Notify customers about the upcoming end-of-sale of copper and multi-mode fiber in Mumbai (MB1 and MB2) effective 30 November 2026. | 1 September 2026 | ## Infrastructure Platform Services (Osaka, Managed Solutions)[​](#infrastructure-platform-services-osaka-managed-solutions "Direct link to Infrastructure Platform Services (Osaka, Managed Solutions)") Effective 31 December 2026, the Infrastructure Platform Services offering in Osaka, Japan will be discontinued. Customers are encouraged to work with their Equinix account executive to transition their service to the new VMware-based private cloud service, [Managed Private Cloud](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-cloud/). ### Customer Communications[​](#customer-communications-2 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- | ------------ | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1kncoiuo3hb) | Notify customers about the end-of-life for the Infrastructure Platform Services offering in Osaka, Japan, effective 31 December 2026. | 30 July 2026 | ## Hyper-V-based Virtual Data Center (Brazil, Managed Solutions)[​](#hyper-v-based-virtual-data-center-brazil-managed-solutions "Direct link to Hyper-V-based Virtual Data Center (Brazil, Managed Solutions)") Effective 31 July 2027, the Hyper-V-based Virtual Data Center offering in Brazil will be discontinued. Customers are encouraged to migrate their workloads to the [Equinix Hybrid Cloud Flex](https://docs.equinix.com/managed-solutions/regional/brazil/gms-brazil-equinix-hybrid-cloud/) platform with the assistance of their Equinix account executives. ### Customer Communications[​](#customer-communications-3 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ | ------------ | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/164y4xjnnjs) | Notify customers about the end-of-life for Hyper-V-based Virtual Data Center offering in Brazil, effective 31 July 2027. | 22 July 2026 | ## Digital Infrastructure Management (Brazil, Managed Solutions)[​](#digital-infrastructure-management-brazil-managed-solutions "Direct link to Digital Infrastructure Management (Brazil, Managed Solutions)") Effective 30 June 2027, management support for the following technologies within the Digital Infrastructure Management service in Brazil will be discontinued: * Arcserve Backup * Cisco ASA Firewalls * Citrix Hypervisor * Citrix Load Balancer * FortiEMS * FortiExtender * iptables * Microsoft Exchange (On-Premises) * Oracle VM Hypervisor * Sophos Firewalls * Windows Server RADIUS Feature Customers’ DIM service will continue uninterrupted for all other supported technologies. Customers may transition to a supported technology by opening a [Support Case](https://equinixcsm.service-now.com/msp?id=msp_support_center\&use_menu_id=true\&sys_id=bf6e154797304290c9b930b6f053af77) in the Managed Solutions portal or by contacting their Equinix account executive to discuss their options and reassign their impacted managed quantity. It is also possible to adjust current managed quantities by contacting their account executive. ### Customer Communications[​](#customer-communications-4 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | -------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------- | ------------ | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1sho3imuyvz) | Notify customers about the end of management support for 11 technologies currently part of the Digital Infrastructure Management service in Brazil. | 23 July 2026 | ## Managed Firewall (Brazil, Managed Solutions)[​](#managed-firewall-brazil-managed-solutions "Direct link to Managed Firewall (Brazil, Managed Solutions)") Effective 31 December 2026, the Managed Firewall offering in Brazil will be discontinued. Customers are encouraged to transition to the Virtual Appliance Firewall offering to avoid disruptions. ### Customer Communications[​](#customer-communications-5 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | ------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------- | | [3-Month Reminder](https://equinixcc.us.newsweaver.com/1rpgd458xq/m9iqnipa7m7) | Three-month reminder of the end-of-life for the Brazil Managed Solutions offering, Managed Firewall, effective 31 December 2026. Customers are encouraged to transition to Virtual Appliance Firewall to avoid service disruptions. | 1 October 2026 | | [6-Month Reminder](https://equinixcc.us.newsweaver.com/1rpgd458xq/18m78u3cs92) | Six-month reminder of the end-of-life for the Brazil Managed Solutions offering, Managed Firewall, effective 31 December 2026. Customers are encouraged to transition to Virtual Appliance Firewall to avoid service disruptions. | 2 July 2026 | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1lrflwmm3u1) | Notify customers about the end-of-life for the Brazil Managed Solutions offering, Managed Firewall, effective 31 December 2026. | 11 June 2026 | ## Virtual Appliance – Load Balancer (Brazil, Managed Solutions)[​](#virtual-appliance--load-balancer-brazil-managed-solutions "Direct link to Virtual Appliance – Load Balancer (Brazil, Managed Solutions)") Effective 31 July 2027, the Virtual Appliance – Load Balancer offering in Brazil will be discontinued. After this date, these services will no longer be available or supported. There is no replacement offering available, and customers should contact their Equinix account executive with any questions. ### Customer Communications[​](#customer-communications-6 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | ------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- | ------------ | | [12-Month Reminder](https://equinixcc.us.newsweaver.com/1rpgd458xq/56gqqzrxef7) | Twelve-month reminder of the end-of-life for the Brazil Managed Solutions offering, Virtual Appliance – Load Balancer, effective 31 July 2027. | 30 July 2026 | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1dgvrrngs8x) | Notify customers about the end-of-life for the Brazil Managed Solutions offering, Virtual Appliance – Load Balancer, effective 31 July 2027. | 28 May 2026 | ## Select Canada Managed Solutions Offerings[​](#select-canada-managed-solutions-offerings "Direct link to Select Canada Managed Solutions Offerings") Effective 31 August 2026, the following Managed Solutions Canada offerings will no longer be available for purchase or renewal: * Virtual Data Center (VPS00001.PROD) * Managed Storage Product (SAN00001.PROD) * Managed Backup Product (BAK00001.PROD) * Virtual Appliance Product–FW (VA00001.PROD) * Virtual Appliance–LB (VA00001.ELEM) * Infrastructure Platform Services (EBC00001.PROD) These offerings will be discontinued on 30 June 2027. Customers may make changes to their existing orders until 1 December 2026. Replacement solutions are available for some products. Customers are encouraged to work with their Equinix account executive to transition their service(s). | Current Solution (to be discontinued) | Replacement Solution | | ------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------- | | Virtual Data Center (VPS00001.PROD) | [Managed Private Cloud](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-cloud/) | | Managed Storage Product (SAN00001.PROD) | [Managed Private Storage](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-storage/) | | Managed Backup Product (BAK00001.PROD) | [Managed Private Backup](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-backup/) | | Virtual Appliance Product–FW (VA00001.PROD) | [Managed Private Firewall](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-firewall/) | | Virtual Appliance–LB (VA00001.ELEM) | Not available | | Infrastructure Platform Services (EBC00001.PROD) | [Managed Private Cloud](https://docs.equinix.com/managed-solutions/globally-available/gms-new-managed-private-cloud/) | ### Customer Communications[​](#customer-communications-7 "Direct link to Customer Communications") | Email | Purpose | Date Sent | | -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ---------- | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1cpxg64o8ku) | Notify customers about the end-of-sale for select Canada Managed Solutions offerings, effective 30 June 2026. These offerings will reach their end-of-life on 30 June 2027, and customers may make changes to their existing services until 1 December 2026. | 7 May 2026 | ## Global Security Services (Japan, Managed Solutions)[​](#global-security-services-japan-managed-solutions "Direct link to Global Security Services (Japan, Managed Solutions)") Effective 31 March 2027, the following Global Managed Security Services will be discontinued in Japan: * Security Monitoring Service * Vulnerability Assessment Service After this date, these services will no longer be available or supported. Equinix account teams will proactively engage affected customers to support transition planning. * Announcement: 4 February 2026 * End of Life: 31 March 2027 * End of Support: 31 March 2027 ### Customer Communications[​](#gss-customer-comms "Direct link to Customer Communications") | Email | Purpose | Date Sent | | ---------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ | --------------- | | [Announcement](https://equinixcc.us.newsweaver.com/1rpgd458xq/1go42r8968l?lang=en) | Notify customers of 2 Global Managed Security Services product EOLs & advise account team will reach out for transition. | 4 February 2026 | ## Service Level Manager (Brazil, Managed Solutions)[​](#service-level-manager-brazil-managed-solutions "Direct link to Service Level Manager (Brazil, Managed Solutions)") The Service Level Manager (SLM) offering will be discontinued for customers in Brazil in 2026. Applicable end-of-life dates are communicated directly to affected customers. After the communicated EOL date, the SLM service will no longer be available or supported. * Announcement: 18 December 2025 * End of Life: Timelines may vary by customer. Applicable dates are communicated directly to customers. ## Equinix Connect[​](#equinix-connect "Direct link to Equinix Connect") On 28 October 2026, Equinix announced that it will extend support for Equinix Connect services until further notice. No action is required at this time, and Equinix Connect services will remain operational until the new end-of-life date, which will be announced later. * Initial Announcement: 31 July 2024 * End of Sale: 31 December 2021 * End of Life: To be announced * End of Support: To be announced The end of life for Equinix Connect includes: * 100M ports * Copper media type * Multi-mode fiber (MMF) media type The sale of Equinix Connect 100M ports, copper, and multi-mode fiber ended on 31 December, 2021. Equinix Internet Access (EIA) is replacing Equinix Connect, ensuring the continued delivery of reliable and scalable internet services on a modern platform that offers enhanced features, expanded capacity, and improved stability. While no action is required at this time, customers may inquire about migrating to EIA early by contacting the [migration team](mailto:EC-EIA-migration@equinix.com). ### Customer Communications[​](#ec-customer-comms "Direct link to Customer Communications") The table lists the email contacts and communications regarding Equinix Connect's end-of-life. | Email | Purpose | Date Sent | | ---------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------- | | [2026 Extension Notice](https://equinixcc.us.newsweaver.com/1rpgd458xq/1efgfofspvb) | Notify customers that Equinix is extending support for Equinix Connect services until further notice. Equinix Connect services will remain operational until the new end-of-life date, which will be announced later. No action is required at this time. | 28 October 2026 | | [Extension Notice](https://equinixcc.us.newsweaver.com/1rpgd458xq/mrjdzfquo0m) | Inform customers that the Equinix Connect end-of-life has been extended to November 20, 2026. Customers could choose to begin their migration in 2025, or have their migrations scheduled in 2026 | 20 November 2025 | | [9-month Reminder: Single IBX](https://equinixcc.us.newsweaver.com/1rpgd458xq/x6s4fxd0kzb) | Nine-month reminder to active “single-IBX” customers about the Equinix Connect EOL, effective 15 December 2025. | 13 March 2025 | | [12-month Reminder: Single IBX and Announcement: Dual IBX](https://equinixcc.us.newsweaver.com/1rpgd458xq/2cy4vs2hius) | Provides initial notice to customers with active "dual-IBX" Equinix Connect assets. Reminds customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provides instructions to migrate the assets to EIA | 15 January 2025 | | [Announcement: Single IBX](https://equinixcc.us.newsweaver.com/1rpgd458xq/c9ravqrnaa9) | Notify customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provide instructions to migrate the assets to EIA | 31 July 2024 |