End of Life Products and Services
The table lists current and past end-of-life products and services at Equinix.
| Name | Announcement Date | End of Sale Date | End of Life Date | End of Support Date |
|---|---|---|---|---|
| Equinix Ethernet Exchange (EEE) | 22 June 2025 | n/a | 31 January 2026 | 31 January 2026 |
| Equinix Metal | 07 November 2024 | 07 November 2024 | 30 June 2026 | 30 June 2026 |
| Equinix Connect (EC) | 31 July 2024 | n/a | 20 November 2026 | 20 November 2026 |
Equinix Ethernet Exchange
Effective June 22, 2025, Equinix is discontinuing Equinix Ethernet Exchange on January 31, 2026.
- Initial Announcement:
22 June 2025 - End of Life:
31 January 2026 - End of Support:
31 January 2026
Equinix Fabric offers three different options to replace your existing Equinix Ethernet Exchange connections, Ethernet solutions:
- Ethernet Virtual Private Line (EVPL)
- Ethernet Private Line (EPL)
- Access EPL
EVPL services are recommended for most customers due to their flexibility and scalability. If you have specific requirements such as MACsec transparency, EPL may be more appropriate for your needs.
We strongly recommend ordering your replacement service as soon as possible to avoid potential service disruptions.
Customer Communications
The table lists the email contacts and communications regarding Equinix Ethernet Exchange's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| End of life of Equinix Ethernet Exchange | Final reminder that Equinix Ethernet Exchange (EEE) will be discontinued on 31 January 2026. Provides instructions to migrate to Equinix Fabric. | 22 January 2026 |
| End of life of Equinix Ethernet Exchange | Notifies customers that Equinix Ethernet Exchange (EEE) will be discontinued on 31 January 2026, and provides instructions to migrate to Equinix Fabric. | 22 July 2025 |
Equinix Metal
Effective November 7th, 2024 Equinix is discontinuing Equinix Metal on June 30th, 2026.
- Initial Announcement:
07 November 2024 - End of Life:
30 June 2026 - End of Support:
30 June 2026
If you are under contract, you have the option to continue on Metal month-to-month once your contract ends until the End of Life date. For existing on-demand customers, you can continue using Metal until further notice.
Equinix is ensuring the continued performance, security, and stability of the Metal product until it is sunset, and are committed to working with you over the coming months to find an alternative solution, whether at Equinix with colocation or managed services or via third-party options.
More information and product updates are available on the Metal Docs page.
Customer Communications
The table lists the email contacts and communications regarding Equinix Metal's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| Reminder: Equinix Metal End of Life | 6 month reminder of Equinix Metal End of Life | 21 January 2026 |
| Plan to Sunset Equinix Metal | Announce End-of-Sale and End-of-Life to additional Metal Customers | 10 December 2024 |
| Transitioning Equinix Metal: Flexible options and continued support | Notify Metal customers of contract renewal policy change to Month-to-Month | 21 November 2024 |
| Plan to Sunset Equinix Metal | Announce End-of-Sale and End-of-Life to existing Metal Customers | 07 November 2024 |
Equinix Connect
Effective July 31st, 2024 Equinix is discontinuing Equinix Connect on November 20th, 2026.
- Initial Announcement:
31 July 2024 - End of Life:
20 November 2026 - End of Support:
20 November 2026
The end of life for Equinix Connect includes:
- 100M ports
- Copper media type
- Multi-mode fiber (MMF) media type
The sale of Equinix Connect 100M ports, copper, and multi-mode fiber ended on December 31, 2021, and these interfaces are now approaching the end of their lifecycle. After November 20, 2026, Equinix will terminate all Equinix Connect services and remove the associated equipment.
Equinix Internet Access is replacing Equinix Connect ensuring the continued delivery of reliable and scalable internet services on a modern platform that offers enhanced features, expanded capacity, and improved stability. Information on migration options, timelines, and process is on the Equinix Connect – End of Life FAQs page.
Customer Communications
The table lists the email contacts and communications regarding Equinix Connect's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| Equinix Connect end-of-life extension | Inform customers that the Equinix Connect end-of-life has been extended to November 20, 2026. Customer could choose to begin their migration in 2025, or have their migrations scheduled in 2026 | 20 November 2025 |
| Migrate to Equinix Internet Access Today | Provides initial notice to customers with active "dual-IBX" Equinix Connect assets. Reminds customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provides instructions to migrate the assets to EIA | 15 January 2025 |
| Action Required: Migrate Equinix Connect to Equinix Internet Access | Notify customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provide instructions to migrate the assets to EIA | 31 July 2024 |