End of Life Products and Services
The table lists current end-of-life products and services at Equinix. It is ordered by most recent Announcement Date.
| Name | Announcement Date | End of Sale Date | End of Life Date | End of Support Date |
|---|---|---|---|---|
| Global Security Services (Japan, Managed Solutions) | 4 February 2026 | -- | 31 March 2027 | 31 March 2027 |
| Service Level Manager (Brazil, Managed Solutions) | 18 December 2025 | -- | varies | varies |
| Site Care monitoring services (Japan, Managed Solutions) | 19 November 2025 | -- | 31 March 2026 | 31 March 2026 |
| Managed Cloud N-Series (Japan, Managed Solutions) | 11 November 2025 | -- | 31 March 2026 | 31 March 2026 |
| Equinix Fabric Layer 3 – Salesforce Express Connect | 19 August 2025 | 15 September 2025 | 15 June 2026 | -- |
| Equinix Ethernet Exchange (EEE) | 22 June 2025 | -- | 31 January 2026 | 31 January 2026 |
| Equinix Metal | 07 November 2024 | 07 November 2024 | 30 June 2026 | 30 June 2026 |
| Equinix Connect (EC) | 31 July 2024 | -- | 20 November 2026 | 20 November 2026 |
Past or completed end-of-life products and services can be found in the Recently Completed End of Life page.
Global Security Services (Japan, Managed Solutions)
Effective 31 March 2027, the following Global Managed Security Services will be discontinued in Japan:
- Security Monitoring Service
- Vulnerability Assessment Service
After this date, these services will no longer be available or supported. Equinix account teams will proactively engage affected customers to support transition planning.
- Announcement: 4 February 2026
- End of Life: 31 March 2027
- End of Support: 31 March 2027
Customer Communications
| Purpose | Date Sent | |
|---|---|---|
| Announcement | Notify customers of 2 Global Managed Security Services product EOLs & advise account team will reach out for transition. | 4 February 2026 |
Service Level Manager (Brazil, Managed Solutions)
The Service Level Manager (SLM) offering will be discontinued for customers in Brazil in 2026. Applicable end-of-life dates are communicated directly to affected customers. After the communicated EOL date, the SLM service will no longer be available or supported.
- Announcement: 18 December 2025
- End of Life: Timelines may vary by customer. Applicable dates are communicated directly to customers.
Site Care monitoring services (Japan, Managed Solutions)
Effective 31 March 2026, the following Site Care monitoring services will be discontinued in Japan:
- Site Care Cloud
- Site Care Smart
- Site Care PRO
After this date, these services will no longer be available or supported. Customers are encouraged to transition to Managed Monitoring, which replaces the Site Care services listed above and provides ongoing monitoring capabilities.
- Announcement: 19 November 2025
- End of Life: 31 March 2026
- End of Support: 31 March 2026
Customer Communications
| Purpose | Date Sent | |
|---|---|---|
| Reminder | Remind customers of EOL for Site Care products and encourage them to migrate to Managed Monitoring | 9 February 2026 |
| Announcement | Notify customers of EOL for Site Care products and encourage them to migrate to Managed Monitoring | 19 November 2025 |
Managed Cloud N-Series (Japan, Managed Solutions)
Managed Cloud N-Series will be discontinued in Japan effective 31 March 2026.
Customers may migrate to Managed Private Cloud (MPC), Equinix’s Infrastructure as a Service (IaaS) platform, or transfer their service to Fujitsu Ltd. to continue using Managed Cloud N-Series. After 31 March 2026, Managed Cloud N-Series will no longer be available or supported by Equinix.
- Announcement: 11 November 2025
- End of Life: 31 March 2026
- End of Support: 31 March 2026
Customer Communications
| Purpose | Date Sent | |
|---|---|---|
| Reminder | Remind customers of approaching Managed Cloud N-Series (Japan) EOL. Customers must migrate to the new Managed Private Cloud offering or transfer their service to another provider. | 4 February 2026 |
| Announcement | This communication informs customers in Japan that our Managed Cloud N-Series service will be discontinued effective 31 March 2026. | 11 November 2025 |
Equinix Fabric Layer 3 – Salesforce Express Connect
The Salesforce Express Connect Layer 3 service on Equinix Fabric® will be discontinued on 15 June 2026.
After this date, Fabric Layer 3 subscriptions, routing instances, and connectors used for Salesforce Express Connect will no longer operate.
Customers should implement an alternative connectivity solution before 15 June 2026. For example, customers may connect to Amazon Web Services (AWS) over Equinix Fabric and peer with Amazon’s public Virtual Interface (VIF) to receive Salesforce prefixes.
- Announcement: 19 August 2025
- End of Sale: 15 September 2025
- End of Life for inactive subscriptions: 15 December 2025
- End of Life for active subscriptions: 15 June 2026
Customer Communications
| Purpose | Date Sent | |
|---|---|---|
| Reminder | Remind customers about Salesforce Express Connect Layer 3 EOL, effective 15 June 2026. | 26 February 2026 |
| Announcement | Notify customers about Salesforce Express Connect Layer 3 EOL, effective 15 June 2026. | 19 August 2025 |
Equinix Ethernet Exchange
Effective June 22, 2025, Equinix is discontinuing Equinix Ethernet Exchange on January 31, 2026.
- Initial Announcement: 22 June 2025
- End of Life: 31 January 2026
- End of Support: 31 January 2026
Equinix Fabric offers three different options to replace your existing Equinix Ethernet Exchange connections.
Ethernet solutions:
- Ethernet Virtual Private Line (EVPL)
- Ethernet Private Line (EPL)
- Access EPL
EVPL services are recommended for most customers due to their flexibility and scalability. If you have specific requirements such as MACsec transparency, EPL may be more appropriate for your needs.
We strongly recommend ordering your replacement service as soon as possible to avoid potential service disruptions.
Customer Communications
The table lists the email contacts and communications regarding Equinix Ethernet Exchange's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| Reminder | Final reminder that Equinix Ethernet Exchange (EEE) will be discontinued on 31 January 2026. Provides instructions to migrate to Equinix Fabric. | 22 January 2026 |
| Announcement | Notifies customers that Equinix Ethernet Exchange (EEE) will be discontinued on 31 January 2026, and provides instructions to migrate to Equinix Fabric. | 22 July 2025 |
Equinix Metal
Effective November 7th, 2024 Equinix is discontinuing Equinix Metal on June 30th, 2026.
- Initial Announcement: 07 November 2024
- End of Life: 30 June 2026
- End of Support: 30 June 2026
If you are under contract, you have the option to continue on Metal month-to-month once your contract ends until the End of Life date. For existing on-demand customers, you can continue using Metal until further notice.
Equinix is ensuring the continued performance, security, and stability of the Metal product until it is sunset, and are committed to working with you over the coming months to find an alternative solution, whether at Equinix with colocation or managed services or via third-party options.
More information and product updates are available on the Metal Docs page.
Customer Communications
The table lists the email contacts and communications regarding Equinix Metal's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| Reminder: Equinix Metal End of Life | 6 month reminder of Equinix Metal End of Life | 21 January 2026 |
| Plan to Sunset Equinix Metal | Announce End-of-Sale and End-of-Life to additional Metal Customers | 10 December 2024 |
| Transitioning Equinix Metal: Flexible options and continued support | Notify Metal customers of contract renewal policy change to Month-to-Month | 21 November 2024 |
| Plan to Sunset Equinix Metal | Announce End-of-Sale and End-of-Life to existing Metal Customers | 07 November 2024 |
Equinix Connect
Effective July 31st, 2024 Equinix is discontinuing Equinix Connect on November 20th, 2026.
- Initial Announcement: 31 July 2024
- End of Life: 20 November 2026
- End of Support: 20 November 2026
The end of life for Equinix Connect includes:
- 100M ports
- Copper media type
- Multi-mode fiber (MMF) media type
The sale of Equinix Connect 100M ports, copper, and multi-mode fiber ended on December 31, 2021, and these interfaces are now approaching the end of their lifecycle. After November 20, 2026, Equinix will terminate all Equinix Connect services and remove the associated equipment.
Equinix Internet Access is replacing Equinix Connect ensuring the continued delivery of reliable and scalable internet services on a modern platform that offers enhanced features, expanded capacity, and improved stability. Information on migration options, timelines, and process is on the Equinix Connect – End of Life FAQs page.
Customer Communications
The table lists the email contacts and communications regarding Equinix Connect's end-of-life.
| Purpose | Date Sent | |
|---|---|---|
| Equinix Connect end-of-life extension | Inform customers that the Equinix Connect end-of-life has been extended to November 20, 2026. Customer could choose to begin their migration in 2025, or have their migrations scheduled in 2026 | 20 November 2025 |
| Migrate to Equinix Internet Access Today | Provides initial notice to customers with active "dual-IBX" Equinix Connect assets. Reminds customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provides instructions to migrate the assets to EIA | 15 January 2025 |
| Action Required: Migrate Equinix Connect to Equinix Internet Access | Notify customers with active "single-IBX" Equinix Connect assets that EC will reach its end of life in December 2025, and provide instructions to migrate the assets to EIA | 31 July 2024 |