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Operational Statuses

Operational status describes the current runtime condition of a virtual network function (VNF). It indicates whether the VNF is actively processing traffic, temporarily suspended, powered off, or experiencing an error condition.

Status Definitions

StatusDescription
Powered OnThe VNF is powered on and operational. The operating system is running, and the VNF can process traffic and execute workloads.
Powered OffThe VNF is powered off and not processing traffic or executing workloads.
PausedExecution of the VNF is temporarily suspended while its current state is preserved. The VNF does not process traffic while paused.
ErroredThe VNF has encountered a condition that prevents normal operation, such as a boot failure, infrastructure issue, or configuration error. Customer Support intervention may be required to restore service.

Viewing Operational Status

You can view the operational status of a VNF on the Virtual Device Details page in the Equinix Customer Portal.

The Device Details section displays the current operational status of the VNF.

For more information about the Device Details section, see Virtual Device Details.

Operational Status Behavior

The expected operating state for a healthy VNF is Powered On.

The following conditions may require attention:

StatusOperational Impact
Powered OffThe VNF is unavailable and does not process traffic.
PausedThe VNF is temporarily unavailable and does not process traffic until resumed.
ErroredThe VNF may be partially or completely unavailable depending on the underlying failure.

If a VNF enters an unexpected Powered Off, Paused, or Errored state, try rebooting the VNF by following the steps in Reload Device, or contact Equinix Support for assistance.

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