# Reseller Account Model

Resellers are customers who purchase services from Equinix and resell them to their customers. Reseller and sub-account support and permissions have been added to the Equinix Customer Portal.

* A reseller can add the customer account as a sub-account on the Equinix Customer Portal (ECP).
* All virtual devices and connections created from a sub-account will be billed to the reseller.
* In the Equinix Customer Portal, a sub-account user can view, order, and delete connections.
* Resellers can order or delete a device or connection on behalf of the sub-account user.
* A sub-account can only view the Network Edge assets for which it has been granted access.

Resellers can enable some or all their end customers for self-service on Network Edge.

## Becoming a Reseller[​](#becoming-a-reseller "Direct link to Becoming a Reseller")

Resellers must follow steps in the Portal User Guide section to set up sub-accounts and user access for their customers to be able to manage their own devices and connections on the Equinix Customer portal. Sub-accounts can self-serve and contact the Equinix NOC on their own.

Once your account is designated as a reseller account, you will be able to set up sub-accounts. However, current accounts can't become sub-accounts. No Reseller Partner agreement is required to take advantage of the basic Network Edge reseller capabilities.

## Adding Sub-Accounts[​](#adding-sub-accounts "Direct link to Adding Sub-Accounts")

Resellers must follow steps on sub-account setup in the Equinix Customer Portal (ECP) User Guide to designate their end customers as sub-accounts, assign permissions and set up user access for sub-accounts to be able to manage their own Network Edge assets through the Equinix Customer Portal.

Once an account becomes a reseller, a Reseller Primary Administrator will be assigned. The Reseller Primary Admin is responsible for creating sub-accounts and assigning users and user types in ECP. This must be done in ECP before sub-account users can create, view, and delete connections in the Equinix Customer Portal.

Eligible sub-account user types are:

* User
* IBX Admin
* Primary Admin

> **Note**
>
> IBX Admin is not applicable to Network Edge functionality

These user types affect which virtual devices and connections a sub-account can view.

If a sub-account is represented by more than one reseller, they must maintain fully separate accounts with each reseller, no overlap in visibility or permissions is permitted.

## Pricing and Billing for Solution Providers (Resellers) and Sub-Accounts[​](#pricing-and-billing-for-solution-providers-resellers-and-sub-accounts "Direct link to Pricing and Billing for Solution Providers (Resellers) and Sub-Accounts")

The capability to see associated pricing during connection creation has been added to the Equinix Customer Portal. However, sub-accounts of resellers can't see pricing in the portal since the reseller is responsible for billing the sub-account.

> **Note**
>
> A sub-account is a non-billable customer. Therefore, all devices and connections created by a sub-account are billed to the reseller.