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Connecting to a Fabric Service Provider

Make a connection from your Network Edge devices to clouds, networks, and other service providers.

info

This topic covers connecting to service providers from Network Edge in general. For instructions and examples on connecting to a specific service provider, see the Connecting to a Service Provider section. Including:

Prerequisites

  • An Equinix Customer Portal account, with the following roles assigned: Fabric Connections Manager and Network Edge Connections Manager.
  • A Network Edge virtual device.
  1. Sign in to the Equinix Customer Portal and navigate to Network Edge Dashboard.

  2. Use the Project Selector drop-down to select the project under which you want to create the connection. For more information on projects, see Managing Projects.

Creating the Connection

  1. From the Network Edge Dashboard, click Create Connection.

  2. In the Frequent Connections section, select the service provider you are connecting to. Or click A Service Provider, and search for the service provider.

  3. Click the service provider's card, and click Create Connection (Network Edge Device).

Select Locations

On the Select Locations page:

  1. In the Origin section, under Connect Using, click Virtual Device.

  2. Select the device and connection origin location.

  3. In the Select Virtual Device Type section, select a device type: Virtual Devices, Redundant Devices, or Clusters.

  4. Select the Connection Type. If you selected a single virtual device, Single Connection is automatically selected. If you are connecting to a cluster or redundant devices, you can choose to create a Redundant Connection or a Single Connection from a single device in the redundant pair or cluster.

  5. Select the Device(s) you are using for this connection.

  6. The Destination section is populated with your location options from the Service Provider you are connecting to. Select the service provider's location you are connecting to.

Click Next.

Connection Details

On the Connection Details page:

  1. In the Connection Information section, enter a connection name. For redundant connections, enter a name for the primary connection in the Connection Information field and a name for the secondary connection in the Redundant Connection Information field.

  2. In the Interface Selection section, select:

    • Automatically select the next available interface on my device(s) if you want to create the connection on the next available interface.
    • I will select an interface if you want to specify the interface for the connection. Select an interface from the drop-down menu.
  3. If the Service Provider requires an account ID, pairing key, or other identification, enter your information in the provided fields. The Additional Buyer Options section contains options specific to the Service Provider you are connecting to. Some of them may be required to connect.

  4. (Optional) Enter the purchase order number.

  5. Select the Connection Speed for the Primary Device. For Redundant Connections, select the Connection Speed for the Secondary Device also.

Click Next

Review and Submit

On the Review page:

  1. Review the information in the Connection Summary and Pricing Overview.

  2. In the Notifications section, add the email addresses for all users who should receive notifications about this connection.

  3. When you are ready, click Submit Your Order.

After submitting the order, an email verification of the order is sent to the notifications contacts. Once the connection is provisioned, the contacts also receive a confirmation email.

Monitoring the Connection Status

Once you have created a connection in the Customer Portal, monitor its status from your Connections Inventory.

Equinix StatusProvider StatusDescription
PROVISIONINGPROVISIONINGConnection request has not been sent to the service provider.
PROVISIONEDPROVISIONINGConnection establishment in progress.
PROVISIONEDPROVISIONEDConnection established.
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