Equinix Metal Docs
Equinix has stopped commercial sales of Equinix Metal and will sunset the service at the end of June 2026. Sign In
Sunsetting Equinix Metal
The Equinix Metal service will be sunset on June 30, 2026. We are committed to working with you over the coming months to find an alternative solution, whether at Equinix with colocation or managed services or via third-party options.
For current Metal customers under contract, as your contract ends, we’ll offer a flexible month-to-month option to give you additional time to find an alternative or migrate workloads. For existing on-demand customers, you can continue using Metal until further notice. We plan to use this tech stack internally, so while we won’t be developing new features for Metal, we will ensure the continued performance, security, and stability of the Metal product until it is sunset.
We recognize that this decision may be disruptive, and you’ll likely have questions, so please don’t hesitate to contact your account team or email support@equinixmetal.com.
It's been a great run these past five years, and we’re thankful to you for trusting Equinix as your bare-metal solution. As noted above, we’re committed to working with you to minimize this friction as you find the next best solution.
Before closing your Equinix Metal account, make sure to release any assigned IP addresses, delete all VLANs and VRFs, and terminate any Interconnection services and Dedicated Ports. Some services, such as IP addresses and Dedicated Ports, continue to incur charges even after all servers have been deleted.
Metal End-of-Sale Updates
Contract Renewals
At the end of your current term, your Metal server reservations will transition to month-to-month billing at your existing rate and will continue to be billed until canceled or the final sunset of the service on June 30, 2026, whichever comes first. If contracted, you will have the flexibility to terminate the agreement either at the end of the current contractual period or at the end of any monthly renewal. See Transitioning Equinix Metal®: Flexible options and continued support for more information.
Retiring Spot Market
As of April 1, 2025, Equinix Metal has decided to retire the Spot Market service on June 20, 2025. It is recommended that customers instead use on-demand servers for their workload.
Retiring Ubuntu 20.04
As of April 1, 2025, to align with Canonical's EoL date of May 31, 2025, Equinix Metal will be retiring Ubuntu 20.04. Existing servers running this operating system will not be affected; however, it is recommended that they upgrade to Ubuntu 22.04 or 24.04.
Ending Live Chat
As of March 21, 2025 the live chat feature in the Metal Console is no longer available. To contact Support, submit a ticket through the Console, and our staff will contact you.
Retiring Flatcar Linux, VyOS, Nutanix, and RHEL
As of January 10, 2025 Equinix Metal will retire Flatcar Linux, VyOS, Nutanix, and Red Hat Enterprise Linux 8 and 9 on March 5, 2025. Users with no active instances of these operating systems will no longer see the option to choose them when deploying a new server. Existing servers running these operating systems will be unaffected. Organizations with a running instance of these operating systems will still be able to deploy them, but we will no longer be making updates to our images.
Sunsetting Load Balancers
As of January 10, 2025, Load Balancers are no longer generally available. Deploying and managing Load Balancers is only available to Projects and Organizations that already have a Load Balancer deployed. If you currently have a Load Balancer, it will continue to function without disruption.
Stopping Storage Appliance Requests
As of January 5, 2025, Equinix Metal is no longer accepting orders for new storage appliances. There will be no changes to the service or support of existing reservations. Customers with storage appliances can contact sales to expand their capacity, if needed
Retiring Alma Linux, Alpine Linux, and FreeBSD
On January 5, 2025, we will end native support for the following operating systems: Alma Linux, Alpine Linux, and FreeBSD. More details are on the Metal-published Operating System Images page.