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Equinix Metal

warning

Equinix has stopped the commercial sale of Equinix Metal and the service will be sunset on June 30, 2026. Any servers that remain provisioned after the sunset will be permanently deleted.

Sunsetting Equinix Metal​

The Equinix Metal service will be sunset on June 30, 2026. We are committed to working with you over the coming months to support your transition to an alternative solution—whether within Equinix (colocation or managed services) or via a third-party provider.

While no new features will be developed, we will continue to operate Metal internally and ensure its performance, security, and stability through the sunset period.

If you have questions, contact your account team or email support@equinixmetal.com.

Action Required by June 30, 2026​

To avoid service disruption, data loss, or unexpected charges, customers must complete the following actions before June 30, 2026.

  • Plan Your Migration - Contact your Account Executive or complete the migration survey in the Metal Console so we can provide appropriate transition support. For assistance identifying a replacement solution that meets your needs, email support@equinixmetal.com.

  • Migrate Workloads - Migrate all Metal workloads and data to another Equinix solution or a third‑party service provider by June 30, 2026, at 11:59 PM PDT. This is the final date for accessing your Equinix Metal instances.

  • Backup and Wipe Data - Before deleting any server, it is strongly recommended that you back up and delete all data stored on the instance.

  • Delete Associated Resources - As you transition away from Metal, ensure that all associated resources are deleted, including:

    • IP addresses
    • VLANs and VRFs
    • Fabric Virtual Connections
    • Dedicated Ports

    Failure to delete these resources will result in continued charges, even after all servers have been terminated.

  • Cancel Reserved Servers - Terminate any reserved servers at the end of the current contractual period or any subsequent monthly renewal by contacting support@equinixmetal.com. Please provide at least 7 days’ advance notice to stop renewal billing.

Contract Renewals​

At the end of your current term, Metal server reservations transition to month‑to‑month billing at your existing rate and will continue until canceled or until the final sunset on June 30, 2026—whichever comes first. Contracted customers may terminate at the end of the current term or any monthly renewal period. See Transitioning Equinix Metal®: Flexible options and continued support for details.

End‑of‑Life Timeline​

June 30, 2026​

Final Day of Service

  • This is the final day to access Metal instances. All workload migrations must be completed by 11:59 PM PDT

July 1, 2026​

All resources removed:

  • Access to Metal instances will no longer be available.

  • Access Changes - All Metal users will be assigned a restricted role that allows only for modifying payment methods and downloading invoices

  • Creation of new resources via the Console or API will no longer be allowed.

  • A final billing run will be completed for services consumed in June 2026. Invoices will be issued shortly thereafter.

January 1, 2027​

Console Access Removed

  • The Equinix Metal Console will be taken offline. Ensure all invoices are downloaded before this date.

Metal End-of-Sale Updates​

Further On-Demand Restrictions​

(Updated on February 23, 2026). On May 4, 2026, new on-demand server provisioning will be restricted in all metros except Silicon Valley, Dallas, Washington DC, Frankfurt, and Singapore. Both reserved servers and existing on-demand deployments are not affected.

On-Demand Restrictions​

(Updated on January 6, 2026). On March 1, 2026, new on-demand server provisioning will be restricted in the following metros: Dublin, Helsinki, Hong Kong, Madrid, Manchester, Melbourne, Mexico City, Miami, Milan, Montreal, Mumbai, São Paulo, Seoul, Stockholm, Sydney, and Toronto. Both reserved servers and existing on-demand deployments are not affected.

Retiring Spot Market​

As of April 1, 2025, Equinix Metal has decided to retire the Spot Market service on June 20, 2025. It is recommended that customers instead use on-demand servers for their workload.

Retiring Ubuntu 20.04​

As of April 1, 2025, to align with Canonical's EoL date of May 31, 2025, Equinix Metal will be retiring Ubuntu 20.04. Existing servers running this operating system will not be affected; however, it is recommended that they upgrade to Ubuntu 22.04 or 24.04.

Ending Live Chat​

As of March 21, 2025 the live chat feature in the Metal Console is no longer available. To contact Support, submit a ticket through the Console, and our staff will contact you.

Retiring VyOS, Nutanix, and RHEL​

As of January 10, 2025 Equinix Metal will retire the VyOS, Nutanix, and Red Hat Enterprise Linux 8 and 9 operating systems on March 5, 2025. Users with no active instances of these operating systems will no longer see the option to choose them when deploying a new server. Existing servers running these operating systems will be unaffected. Organizations with a running instance of these operating systems will still be able to deploy them, but we will no longer be making updates to our images.

Sunsetting Load Balancers​

As of January 10, 2025, Load Balancers are no longer generally available. Deploying and managing Load Balancers is only available to Projects and Organizations that already have a Load Balancer deployed. If you currently have a Load Balancer, it will continue to function without disruption.

Stopping Storage Appliance Requests​

As of January 5, 2025, Equinix Metal is no longer accepting orders for new storage appliances. There will be no changes to the service or support of existing reservations. Customers with storage appliances can contact sales to expand their capacity, if needed

Retiring Alma Linux, Alpine Linux, Flatcar Linux, and FreeBSD​

On January 5, 2025, Equinix Metal will retire the Alma Linux, Alpine Linux, Flatcar Linux, and FreeBSD operating systems. Users with no active instances of these operating systems will no longer see the option to choose them when deploying a new server. Existing servers running these operating systems will be unaffected.

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