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The Resellers Model

The Equinix Partner Program aims to build a rich ecosystem of top providers to help our customers design and deploy the right cloud solution, whether it is a public, private or hybrid cloud. Grow your business by deploying your solution on the world’s leading interconnection platform.

By utilizing our portfolio of advanced interconnection solutions, you can help your customers forge business connections that accelerate performance, ignite innovation, increase value, and help them grow in new directions.

Using Equinix Managed Solutions enables resellers and customers to focus on their core offering or area of expertise, while Equinix operates and maintains the foundational infrastructure and software that is needed.

Equinix Partner Program​

The Equinix Partner Program aims to build a diverse network of top providers to help customers design and deploy the right cloud solution — whether it is a public, private, or hybrid cloud — on our interconnection platform.

The Equinix portfolio of advanced interconnection solutions supports your customers' business connections and increases performance, innovation, value, and growth. Equinix Managed Solutions enables you and your customers to focus on your core areas of expertise, because Equinix operates and maintains the foundational infrastructure and software needed.

Roles and Responsibilities​

  • Reseller company – An Equinix customer who resells Equinix products for their end-customers, and formally engages in our Partner Program.
  • Sub-account company – The end-customer who buys the service from the reseller.

There is no direct relationship between Equinix and a sub-account company; the legal relationship is directly between the reseller company and the sub-account company. Therefore, all management and usage decisions for Equinix Managed Solutions is the responsibility of the reseller company.

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Contact your sales representative to verify your permissions to create and manage reseller sub-accounts.

Reseller Tasks​

For detailed information about reseller tasks in the Managed Solutions Portal and Equinix Customer Portal (ECP), see:

Sub-Account Users with Portal Access​

For sub-account users who require access to the Managed Solutions Portal, the following global rules apply:

  • The sub-account user or contact can view only the assets assigned to that account.
  • The sub-account user or contact does not have access to the same pages that the users of the reseller account can access (for example, individual product pages).
  • The sub-account user or contact cannot view information about charges or pricing.