EDP Managed Storage Operational Activities
Responsibilities
Installation and Configuration
| Installation and Configuration | Equinix | User |
|---|---|---|
| Initial configuration of the purchased storage and network components | RAC | I¹ |
| Configuring client systems according to delivery information | ACI | R |
Note:
(¹) Informing is only necessary for tasks that impact the user environment.
Operational Processes
| Activities | Equinix | User |
|---|---|---|
| Technical management of the service (overall) | RAC | I¹ |
| Functional management of the user environment within the service (overall) | I² | RAC |
| Monitoring of the underlying IaaS components of the service provided | RAC | I¹ |
Note:
(¹) Informing is only necessary for tasks that impact the user environment. (²) Informing is only required for tasks that impact the functionality and/or management of the service.
EDP Managed Backup and Restore Operational Activities
Responsibilities
Provisioning
| Provisioning of Components | Equinix | User |
|---|---|---|
| Set up or change back-up task | RAC | I |
Operational Standard Management Processes
| Activities | Equinix | User |
|---|---|---|
| Technical management of the service (overall) | RAC | I¹ |
| Functional management of the customer environment within the service (overall) | I² | RAC |
Installation and Configuration
| Installation and Configuration | Equinix | User |
|---|---|---|
| Initial configuration of the purchased storage and network components | RAC | I¹ |
| Configuring client systems according to delivery information | ACI | R |
Operational Processes
| Activities | Equinix | User |
|---|---|---|
| Technical management of the service (overall) | RAC | I¹ |
| Functional management of the user environment within the service (overall) | I² | RAC |
| Monitoring of the underlying IaaS components of the service provided | RAC | I¹ |
note
Informing is only necessary for tasks that impact the user environment, including those that affect its functioning, operation, or management, as well as the functionality and/or management of the service.