EBC Single Tenant Operational Activities
Responsibilities
Provisioning
| Provisioning of the Following Components | Equinix | Customer |
|---|---|---|
| Delivery of the virtual EBC data centers in accordance with the design | RAC | I¹ |
| Delivery of the agreed compute capacity in accordance with the design | RAC | I¹ |
| Delivery of the agreed storage capacity in accordance with the design | RAC | I¹ |
| Delivery of the agreed backup capacity according to the design (optional) | RAC | I¹ |
| Delivering the agreed network functionality in accordance with the design (optional) | RAC | I¹ |
| Delivery of the EBC management console | RAC | I¹ |
| Creating 2 virtual routers per VDC in size "M" | RAC | I¹ |
| Create 1 virtual router in the Inter-vApp network for each size "S" | RACI | |
| Single Sign-On | ||
| Configure password complexity | I² | RAC |
| Configure external authentication sources | I² | RAC |
| Set two-factor authentication | RACI | |
| Self-service password recovery | I² | RAC |
| Full control over identities and assigned roles |
Standard Installation and Configuration
| Installation and Configuration | Equinix | Customer |
|---|---|---|
| Initial configuration of the purchased EBC solution in accordance with the design | RAC | I¹ |
| Initial configuration of the management layer for the EBC customer solution | RAC | I¹ |
| Initial configuration of the Equinix backup/snapshot for the IaaS layer under the EBC customer solution | RAC | I¹ |
| Create, import, and manage VMs and vApps | RAC | RAC |
| Scale VMs up and down | I² | RACI |
| Manage VM Snapshots | RACI | |
| Manage access to VMs with the console | RACI | |
| Request performance statistics | RACI | |
| Create and fill "Library" with your own ISO/OVA files | RACI | |
| Manage extensive EBC data centers with extensive scripting & automation capabilities | RACI | |
| Separate or group VMs for availability or performance | I² | RAC |
| NFV | ||
| Virtual L2 networks | I² | RAC |
| Standard firewalling | I² | RAC |
| Routing (static) | I² | RAC |
| Routing (dynamic OSPF / BGP) | I² | RAC |
| NAT | I² | RAC |
| DHCP | I² | RAC |
| Load Balancing | I² | RAC |
| VPN (IPSec, Client) | I² | RAC |
Operational Standard Management Processes
| Operational Standard Management Processes | Equinix | Customer |
|---|---|---|
| Technical management of the service (overall) | RAC | I¹ |
| Functional management of the customer environment within the service (overall) | I² | RAC |
| Monitoring of the underlying IaaS components of the service provided | RAC | I¹ |
| Management of the Equinix backup/snapshot solution for relevant underlying IaaS components of the service provided | RAC | I¹ |
| Management of the Shared Management layer of the service | RAC | I¹ |
Notes:
- Informing is only mandatory for tasks that have an impact on the functioning of the user environment.
- Informing is only required for tasks that have an impact on the operation and/or management of the service.