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Other Services

Security Services​

Build and manage a layered security strategy with our Security Services.

This helps you identify and recognize risks, and ensures your business is ready to react and recover from disruptions. We provide custom solutions that meet your specific needs, based on your business and industry.

These services are offered through:

  • Firewall – Choose between physical or virtual appliance solutions and allow us to create a protective barrier for your environment to guarantee security by analyzing packages and applying rules.
  • Managed Firewall – Take advantage of management, monitoring and redundancy that covers your security issues without high investments in CAPEX and hardware life cycle management.

Note: All Security Services are compatible with Equinix Fabric.

Network Services​

Use our Network Services to simplify deployment and network infrastructure management.

Deploy and manage a network infrastructure that leverages your performance and prepares your business for its digital journey. Our experts manage traffic, replace hardware and securely connect your business ecosystem.

These services are offered through:

  • Load Balancer – Choose between physical or virtual appliance solutions, and define simple rules such as routing requests to the server with the lowest traffic, or apply elaborate rules such as routing based on content server type, to optimize resources.
  • Switches and Routers – We supply network equipment from a variety of major manufacturers, including Layer 2 and Layer 3 switches and routers, as well as support for operation and configuration.
  • Customer Connect – To meet your needs for reliable and scalable connectivity, we offer a point-to-point connection that provides physical and private connectivity for data traffic, with guaranteed bandwidth between your company’s environment and Equinix.

Note: Load Balancer is compatible with Equinix Fabric.

Management Services​

Brazil management service experts support, manage, and monitor different layers of service and types of hybrid environments. We guarantee security, data governance, and network intelligence for an interconnected and integrated IT strategy.

Our professional services help enterprises to realize the business value delivered by the performance, scalability, and interconnection of an expert digital solution that reaches the places, partners and possibilities needed to succeed.

With more than 7,000 managed assets and over 100 qualified professionals, Brazil Managed Services provide managed hosting through proactive operational management services with ITSM best practices.

Users gain a strategic perspective through our expert support and management in both private and hybrid environments. This is provided through:

  • Proactive and customized routines with an exclusive methodology
  • Monitoring
  • Optimized SLAs
  • Routine assessments to guarantee availability and capacity management
  • Disaster recovery support
  • Updates and upgrades on software versions
  • Operational system administration

Service Level Management is conducted by:

  • Following KPIs and monitoring SLAs
  • Recurrent follow-up meetings and reports
  • Planned changes and expansion within your team
  • Operational support and crisis management

Our monitoring protocols include:

  • Operational readiness
  • Convenience
  • Reduced people costs
  • Diverse capabilities to support the IT environment

We offer premier support for a dedicated portal to submit trouble tickets and requests, in addition to:

  • 24/7/365 coverage
  • Complete service catalog access
  • Strong capabilities in management matrix
  • Transparency and control