Delete Internet Access with Fabric
If you ordered Equinix Internet Access with Equinix Fabric, you can use the Customer portal or APIs to cancel your Internet Access service.
You might want to delete your Internet Access service for these reasons:
- You want to stop paying for the service.
- You need a different configuration.
Deleting the service also frees up the network and IP address capacity for reuse by other services.
Prerequisites
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Your organization must be onboarded to an Equinix CRH/AM Identity and Access Management (IAM) platform. For more information, see About Identity and Access Management.
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The EIA Manager role must be assigned to the account used to send API requests. Or, this role must be able to process requests through the Customer portal.
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The Internet Access service creation process has completed and the Create order is closed.
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The Internet Access service currently exists, it is not already deleted, or in the process of being deleted.
- The Internet Access service is being provided to a Fabric port or Network Edge virtual device. Service over a Dedicated Port can not be modified from the Customer Portal.
Delete an Equinix Internet Access Service
To delete an Internet Access service:
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Sign in to the Customer Portal and navigate to Internet Access. The Equinix Internet Access Inventory is displayed.
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Locate the Internet Access instance that you want to delete. You can use the filter and search options to find the specific connection.
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Click the name of the Internet Access service instance in the first column. The details such as its configuration, billing type, IP addresses, and order details are displayed.
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In the details window, click Delete Internet Access. A confirmation message is displayed.
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In the confirmation message, click Delete Internet Access.
The Equinix Internet Access Inventory is displayed. The service that you deleted is not included in the list.
Deprovision Using API
You can use Equinix Internet Access API to automate this procedure and integrate it with your internal systems. For details, see Deprovision Equinix Internet Access Service Instance.