Skip to main content

Pricing and Billing

Equinix Internet Access billing is based on your bandwidth and IP space. There are no installation fees or termination fees. You can terminate your service any time.

Key Terms and Price Conditions

EIA with Dedicated Port​EIA with Fabric Port​EIA with Network Edge​
Monthly Recurring Charge for​Bandwidth + IP Addresses​Bandwidth + IP AddressesBandwidth + IP Addresses
Single or ​Redundant ​pricing​Same price for Single or DualSame price for Single or Redundant​Same price for Single or Redundant​
Billing type​Fixed (MRC), ​Usage based ($/GB used), ​Burst billing (MRC + excess Mbps)​Fixed (MRC)​Fixed (MRC)​
Setup NRC fee, Early Termination fee, VC fee​, Deinstallation fee​$0 / $0 / $0 / $0$0 / $0 / $0 / $0$0 / $0 / $0 / $0
Commitment term​EIA Dedicated Ports are tied to the Colocation/Licensed Space Order and are coterminous with that Colocation/Licensed Space Order​.Virtual EIA Orders have no Term - they are Usage Based, provided on demand, without early termination fees.Virtual EIA Orders have no Term - they are Usage Based, provided on demand, without early termination fees.

Fixed Bandwidth Billing

The default billing model for your Internet Access service is a maximum bandwidth commitment rate in units of megabits per second (Mbps). Traffic is rate limited, using traffic policing, to the maximum bandwidth commitment selected. The up-link and down-link speeds are symmetrical. Fixed Bandwidth billing is available when you order Internet Access service with Fabric Ports, Network Edge virtual devices, and Dedicated Ports.

Available bandwidth commitment ranges are based on your port's speed or your virtual device.

1G port (Mbps)
  • 10
  • 15
  • 50
  • 100
  • 200
  • 500
  • 1,000
10G port (Mbps)
  • 1,000
  • 2,000
  • 5,000
  • 10,000
  • 100,000 (10x10G LAG)
100G port (Mbps)
  • 10,000
  • 20,000
  • 25,000
  • 30,000
  • 40,000
  • 50,000
  • 60,000
  • 70,000
  • 80,000
  • 100,000
  • 200,000 (2x100G LAG)
  • 300,000 (3x100G LAG)
  • 400,000 (4x100G LAG)
Network Edge virtual device (Mbps)
  • 10
  • 50
  • 100
  • 200
  • 500
  • 1000
  • 2000
  • 5000
  • 10000

Example: 1 Gbps EIA max bandwidth (either on 1 Gbps or 10 Gbps port), then the same, fixed monthly fee applies, i.e. $1000

Redundant Connection Billing

Charges for a single connection or redundant connections are the same. If you use redundant connections, the maximum bandwidth commitment rate you choose applies to both the primary and secondary connection.

Examples:

  • Single connection - If you order service with a single connection and choose a 10 Mbps maximum bandwidth commit, the monthly fee is $150. The single connection has a maximum bandwidth rate of 10 Mbps.

  • Redundant connections - If you order service with redundant connections and choose a 10 Mbps maximum bandwidth commit, the monthly fee is $150. Both connections have a maximum bandwidth rate of 10 Mbps: 10 Mbps Primary connection and 10 Mbps on Secondary connection. The maximum bandwidth commitment is not split between the two connections.

Redundant connection traffic can be balanced between Primary and Secondary connections, so it can go up to 2x bandwidth commit. However in case of failure of Primary or Secondary connection, bandwidth is guaranteed only up to the bandwidth commit.

Dedicated Ports Billing Options

If you are ordering Internet Access service over Dedicated Ports, you have two billing options in addition to fixed bandwidth billing.

Usage-based Billing

Usage-based billing consists of a base Monthly Recurring Charge and a fee for each GB of data transferred, based on the amount of data that egresses the internet. This is optimal for companies with lower monthly traffic and or using your Internet Access service as a backup.

No traffic limitation is applied. Rate is limited only by your port's speed. You pay for the amount of data that has been sent out to the internet on a charge per gigabyte. A minimum monthly charge applies.

Burst billing

Burst billing consists of a monthly recurring charge, based on the selected bandwidth commitment and additional charges should your traffic exceed that level. Traffic can burst up to port speed. Overage charges are based on the 95th percentile of the traffic rate for that month. This is recommended for companies with occasional traffic spikes.

Equinix samples bandwidth usage every 5 minutes, collecting 8,640 samples per month. At the end of each month, these samples are aggregated and ranked from highest to lowest Mbps. The top 5% of samples (the highest 432 samples) are discarded.

After discarding that percentage, the highest value is taken as the month’s bandwidth usage. If this value burst beyond the purchased bandwidth commit rate, Equinix bills that excess. This additional charge equals to the bandwidth tier where the 95th % value landed, subtracted by the Monthly Recurring Charge for the purchased bandwidth commit.

Example: You order Internet Access service on a 10 Gbps dedicated port with bandwidth commit of 1000 Mbps. The MRC (monthly recurring charge) for 1000 Mbps in the US is $1000. Burst billing allows traffic speeds over the bandwidth commit, however extra charge apply. The bill rate for burst is $1000 / 1000 Mbps = $1 / Mbps. If within the selected month your 95th% traffic is 1500 Mbps, that means it went over by 500 Mbps (1500 Mbps - 1000 Mbps = 500 Mbps). Then the extra charge is $1/Mbps x 500 Mbps = $500.

Was this page helpful?