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Pricing and Billing

Equinix Internet Access billing is based on your bandwidth and IP space. There are no installation fees or termination fees. You can terminate your service any time.

Billing Types​

Internet Access offers three different billing models:

Fixed monthly price

  • You select a maximum bandwidth commit, which is rate limited, and are charged a fixed monthly recurring charge (MRC).

    Example: 1 Gbps EIA max bandwidth (either on 1 Gbps or 10Gbps port), then the same, fixed monthly fee applies, i.e. $1000

Usage billing

  • No traffic limitation is applied. Rate is limited by the port speed that is selected. You pay for the amount of data that has been sent out to the internet on a charge per gigabyte. A minimum monthly charge applies.

    Example: EIA on the 1 Gbps port, usage is measured as the amount of data (in GB) transmitted in the outbound direction to the internet. That total is multiplied by the price per GB.

Burst billing

  • A monthly recurring charge, based on the selected bandwidth commitment and additional charges should your traffic exceed that level. Traffic can burst up to port speed. Overage charges are based on the 95th percentile of the traffic rate for that month.

    Example: Customer has an EIA on 10 Gbps dedicated port with bandwidth commit of 1000 Mbps. The MRC (monthly recuring charge) for 1000 Mbps in the US is $1000. There is possibility to have a traffic over the bandwidth commit, however extra charge apply. The bill rate for burst is therefore, $1000 / 1000 Mbps = $1 / Mbps If within the selected month customer's 95th% is 1500 Mbps, that means they went over by 500 Mbps (1500 Mbps - 1000 Mbps = 500Mbps). Then the extra charge is $1/Mbps x 500 Mbps = $500

Maximum Bandwidth Commitment​

You can order Equinix Internet Access service by means of a maximum bandwidth commitment rate in units of megabits per second (Mbps).

Traffic is rate limited, using traffic policing, to the maximum bandwidth commitment selected. The up-link and down-link speeds are symmetrical.

Bandwidth commitment ranges are based on the port speed selected:

- 1G port – 10 Mbps to 1,000 Mbps 
- 10G port – 10 Mbps to 10,000 Mbps (up to 100,000 Mbps with 10x10G LAG) 
- 100G port – 10,000 Mbps to 100,000 Mbps (up to 400,000 Mbps with 4x100G LAG)

Single or Dual Port/Connection​

Charges for either a Single or Dual Port or Connection are the same, and the price is bandwidth commit based. Your Bandwidth commit is equal on Primary and Secondary Port/Connection.

Examples:

  • Single Port: 1 Gbps EIA bandwidth commit monthly fee is $1000 - it is 1 Gbps bandwidth commit on 10 Gbps Single Port

  • Dual Port: 1 Gbps EIA bandwidth commit monthly fee is $1000: 1 Gbps EIA bandwidth commit on Primary Port and 1 Gbps on Secondary Port

  • In Dual Port/Connection traffic can be balanced between Primary and Secondary Port, so it can go up to 2x bandwidth commit. However in case of failure of Primary or Secondary Port/Connection, bandwidth is guaranteed only up to the bandwidth commit.

Key Terms and Price Conditions​

  • Internet Access offers fixed billing based on the bandwidth commit.

  • It is same price for a specific bandwidth independent of the access method - Dedicated Port, Fabric Port, or Network Edge device.

  • Single or Dual Port/Connection for the same price - it is bandwidth commit based.

  • No setup fee (neither for port install nor virtual connection setup)

  • No Early Termination Fee (ETF)

  • Additional Public IP addresses can be leased from Equinix if needed, one-time and monthly fees apply.

  • Internet Access Dedicated Ports are tied to the Colocation/Licensed Space Order and are coterminous with that Colocation/Licensed Space Order.

  • Virtual EIA Orders have no Term - they are Usage Based, provided on demand, without ETFs despite what we have in the Order T&Cs, which we know is an issue