# Incident List

The *Incident List* tab includes the following information for each incident.

![](https://docs.equinix.com/assets/images/incident-list-47253fa66a13818387a585da1534681c.png)

* Incident Number - A unique ID for the issue.
* Summary - A brief description of the issue.
* IBX Locations - The affected data center sites.
* Service Impacting - Whether Equinix-delivered services are/were impacted by the incident (Yes or No).
* Incident Status - The current status of the issue (New, Updated, or Resolved)
* Incident Type - The category of the issue (IBX or Network).
* Affected Products - Such as Equinix Connect, Internet Exchange, Metro Connect, Colocation, Equinix Precision Time, etc.
* Service Offering - (*IBX incidents only*) The asset types are: AC Circuit, ATS, Cabinet, Cage, Cooling Zone, DC Circuit, DC Plant, Floor, Network Cable Connection, Patch Panel / Media Converter Chassis, PDU / RPP, Phase, Room, STS, Switch Gear, Transformer, UPSH, UPSR, UPSS.
* Occurred At - The date/time the incident occurred.
* Updated At - he date/time of the last update for this issue.

## Sorting the List[​](#sorting-the-list "Direct link to Sorting the List")

You can sort the list by any column. The currently sorted column is indicated by a blue arrow. To sort by a different column, click the up/down arrows for that column. You can click again to toggle between ascending and descending order.

![](https://docs.equinix.com/assets/images/incident-list-sorting-arrow-095d9e354c372c8ee06e25c8af268a9f.png)

## Searching the List[​](#searching-the-list "Direct link to Searching the List")

Use the Search incidents box to search all the columns for a word or string.

![](https://docs.equinix.com/assets/images/incident-list-search-1f52cafda8e4ef6be995ce45035a814b.png)

**Tip**: You can search using full or partial words. Search terms are not case-sensitive.

## Filtering the List[​](#filtering-the-list "Direct link to Filtering the List")

You can quickly filter the list using these options at the top:

* IBX Locations – Select one or more sites.
* Service Impacting – Select Yes or No.

Or click **All Filters** for more options.

![](https://docs.equinix.com/assets/images/incident-list-filter-window-a42fb3962519f244b33cc524b51f0cec.png)

Choose your filters and click **Apply**.

## Exporting the List[​](#exporting-the-list "Direct link to Exporting the List")

To retain a copy for your records, you can save the list to a CSV file. You can open the export file in programs such as Microsoft Excel or Google Sheets, where you can perform other actions on the data (sort, filter, hide rows/columns, create charts, etc.).

1. Use the filters and/or search box to select the incidents you want to export. If you don't refine the list, the entire list is exported.

2. Click **Export CSV** to download the file to your computer or device.