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User Account Portal

The User Account portal enables managing your user accounts and security settings like password management, multi-factor authentication settings, linking classic user accounts, setting default identities, and managing aliases.

The user account portal URL is: https://myaccount.equinix.com/

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The User Account portal is currently available to customers using email-based login. For information on how to enable email-based login, see Enable Email-based Login.

User Account portal home page

Accessing Your User Account from the Customer Portal

You can access the User Account portal from your username drop-down menu, or from your Customer Portal Profile page.

Authentication and Security

The Authentication and Security section enables the user to perform the following:

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If you have both Federated SSO enabled, both sets of configuration will be shown.

AI Consent Management provides a centralized view of third-party applications authorized to access and use data, including the specific permissions granted to each. It enables review of what information is accessible, supports updating permissions where available, and allows revocation of access to maintain data privacy and security. This ensures that only approved applications retain access, while consent can be withdrawn at any time.

AI Consent Management page

Select the arrow next to a client name to view detailed information about its permissions and data access.

AI Consent Management client details

Use the checkboxes to select clients for bulk actions. The selection bar shows the count and provides an option to clear the selection. Select Revoke to remove access for the selected clients.

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