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The Interconnection Dashboard

The Equinix Interconnection dashboard provides a clear overview of your setup and simplifies the process of initiating and managing various ordering options.

Pending Actions​

The Interconnection dashboard provides quick access to pending actions. To view and act on pending actions:

  1. Sign in to the Customer Portal and navigate to the Interconnection Dashboard.

  2. Click Pending Actions from you.

  3. Click Accept or Reject Connection to access the connection's details and manage the request to connect.

Ways to Connect​

The Ways to Connect section provides quick access to Virtual Connections, Physical Connections, and the Fabric Marketplace.

Order Products & Services​

The Order Products & Services section provides easy access to product ordering. Click on any Interconnection Products or Network Services you have permissions for to begin the ordering workflow.

Inventory​

The Inventory section provides an overview of your Equinix Interconnection assets along with all Equinix Products and Services.

Your Assets​

The Your Assets tab displays all the asset types in your account and the number of each asset type. You also have quick access to asset inventories.

All Products and Services​

The All Products and Services tab displays all the products and services offered by Equinix, displaying products you have and providing quick access for ordering other products.

note

If you don't have permissions to order a specific Fabric asset or an Equinix service, contact your company administrator.

Equinix Network​

The Equinix Network Map gives you the ability to:

  • View Equinix Fabric global locations in either a 3D spherical or 2D flat view.
  • View service providers and their on-ramps in all Equinix Fabric locations.
  • Visualize how Equinix Fabric locations are connected globally to form the Equinix Fabric Global Network.
  • Visualize routing between any two selected locations and get an indicative value of latency (round trip) between those locations as well as the details of any subsea cables used.
  • Visualize the underlying fiber routes using the FiberMap feature.

Global View​

When you access the Equinix Network Map, you are initially presented with a 3D spherical view of all Equinix locations.

Use the 3D/2D toggle in the top right hand corner of the map to switch from a 3D spherical view to a 2D flat view. Hold the left mouse button to rotate the map (3D) or to drag the map (2D).

Regional View​

Select an individual region to show only locations and connectivity in that specific region.

Service Providers​

Use the Service Providers map feature to view the availability of any or all service providers and their on-ramps in each Equinix Fabric location.

FiberMap​

The FiberMap feature lets you visualize a lower-level, more detailed view of the underlying physical circuits that comprise Equinix Fabric.

note

To enhance resiliency, availability, and performance, Equinix continually evaluates, augments, and optimizes its network for the benefit of its entire customer base, and part of this ongoing effort will include the addition, removal and diversification of fiber paths. As such, the routes shown here are subject to change without notice, and Equinix reserves the right to modify them at any time.

Map data is refreshed every 30 days, and because the paths can change between refresh cycles, the map may not reflect the exact current state at the time of viewing.

Equinix makes no representation or warranty, express or implied, as to the accuracy, or completeness of the information shown, and it should not be relied upon for engineering, regulatory, or contractual purposes.

FiberMap routes visualization

Routes​

Use the Routes map feature to visualize the routing on a metro hop-by-hop basis between any two selected locations, as well as the latency (round trip time) between those two Fabric locations.

By default, the view is representative of normal operational conditions with a value of the average (preceding month) round trip time but users can also toggle to a real-time view to observe current network behavior.

Subsea cable systems​

View the subsea cable system used (where applicable) by hovering the mouse cursor over the link to reveal the tooltip.

The Routes map feature also provides the user with the ability to view any subsea cable system that the connection is traversing.

This can be viewed in either the hop-by-hop routing information by expanding on the chevron:

Or by hovering over any of the utilized links on the map to see this information in the tooltip:

Latency Smart Alert History​

Using historical metro latency data, machine learning services automatically detect anomalies in metro-to-metro latency when latency increases beyond the expected norm giving users the ability to quickly and readily identify latency conditions between any two given metros in the last 24 hours, providing the insight to correlate historical latency performance of their service to network conditions.

Last Mile Access​

Click Explore Providers to explore last-mile providers that deliver connectivity from third-party locations.

Support Center​

View your support requests statistics, open a support case, or access the support center.

Find Products​

Click Find Products to explore which Equinix solutions meet your needs.

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