Trouble Ticket | Equinix Product Documentation

Get list of all Equinix Trouble Ticket Types

Request

This operation will return all Equinix trouble ticket problems categories and corresponding details. API can be filtered by trouble ticket category.

Query

categorystring

To get results by trouble ticket category.

Enum:"Cross Connect""Network""Power""Environment""Hardware""Security""Managed Services""Smartview"

Authorizationstringrequired

Specify the Access token with prefix 'Bearer'.

Payload

// No request payload

Responses

Returns Trouble Ticket Problem Types

Bodyapplication/json

troubleTicketTypesArray of objects(TroubleTicket Type)

Example:

[
  {
    "category": "Managed Services",
    "code": "ms01",
    "description": "Managed Firewall",
    "severity": "S1",
    "additionalDetails": { … }
  }
]

Response

{
  "troubleticketTypes": [
    { … },
    { … }
  ]
}

Get list of all Equinix Trouble Ticket Types

Request

Query

Headers

Responses