Case Management API | Equinix Product Documentation

Cancel a trouble ticket by case / order number

This method cancels a trouble ticket by case or order number.

Security

BearerAuth

idstring, [ 8 .. 100 ] characters(CaseOrOrderNumber)required

Case or Order Number.

Example:ex: 11150929 or 1-204976070710

Bodyapplication/json

reasonstring, [ 1 .. 4000 ] charactersrequired

Enter any cancellation details.

Example:"This is a reason!"

Payload

{
  "reason": "This is a sample reason!"
}

OK

Bodyapplication/json

statusstring

Status of the cancellation request.

Value:"OK"

Example:"OK"

Response

{
  "status": "OK"
}