400 Bad Request

The 400: Bad Request status code indicates that the server cannot process the request due to a client error. For example, a malformed request syntax, invalid request message framing, or deceptive request routing.

Code	400
Description	Validation Error.
Generic Cause	Malformed request due to field or business validation.
Quick Fix	Ensure that the payload sent adheres to the parameter requirements.

Network Edge

IC-LAYER2-AUTH-006

Code	IC - LAYER2 - AUTH - 006
Description	Invalid request.
Generic Cause	The given named tag has already been used in another connection.
Quick Fix	Verify whether there is an existing connection with the given NamedTag associated with the given authorization/service key.

IC-NFV-CON-06

Code	IC-NFV-CON-06
Description	Invalid request.
Generic Cause	Incorrect virtual device ID has been passed.
Quick Fix	Verify the virtual device ID passed.

Fabric

IC-LAYER2-402: Maximum 24 Characters

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	Value exceeds the configured limit of characters.
Quick Fix	Rename the value to satisfy the criteria.

IC-LAYER2-402: Invalid Pattern

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	Invalid argument passed to the method.
Quick Fix	Verify the PrimaryName value passed.

IC-LAYER2-402: Invalid UUID

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	Invalid profile UUID passed to the method.
Quick Fix	Verify the profile UUID value passed.

IC-LAYER2-402: Maximum 30 Characters

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	The value passed to the method exceeds the configured limit of characters.
Quick Fix	Verify and rename the purchaseOrderNumber to satisfy the criteria.

IC-LAYER2-402: Invalid Enum Value

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	Invalid value passed in enum.
Quick Fix	Verify the enum value passed for speedUnit.

IC-LAYER2-402: C-Tag Range

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	The value passed for Primary C-Tag exceeds the configured limit of characters.
Quick Fix	Verify the Primary C-Tag value passed.

IC-LAYER2-402: S-Tag Range

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	The value passed for Primary S-Tag exceeds the configured limit of characters.
Quick Fix	Verify the Primary S-Tag value passed.

IC-LAYER2-402: Invalid Port ID

Code	IC - LAYER2 - 402
Description	Invalid request.
Generic Cause	The value passed for primaryPortUUID doesn't match with the primaryPortUUID criteria.
Quick Fix	Verify the primaryPortUUID value passed.

IC-LAYER2-4023

Code	IC - LAYER2 - 4023
Description	Connection error.
Generic Cause	The value passed as connection ID does not exist or does not belong to the user.
Quick Fix	Verify the connection ID passed in the URL.

IC-LAYER2-AUTH-006

Code	IC - LAYER2 - AUTH - 006
Description	Invalid request.
Generic Cause	The given NamedTag has already been used in another connection.
Quick Fix	Verify whether there is an existing connection with the given NamedTag associated with the given authorization/service key.

IC-LAYER2-AUTH-007

Code	IC - LAYER2 - AUTH - 007
Description	Invalid request.
Generic Cause	The given authorization key is not associated with the given seller/destination metro.
Quick Fix	Verify whether the given authorization key is permitted to create connections to the desired metro.

IC-LAYER2-DOT1Q-001

Code	IC - LAYER2 - DOT1Q - 001
Description	Invalid request.
Generic Cause	Maximum number of connections reached for a given Microsoft service key.
Quick Fix	Verify the number of connections under the authorization key and use another key.

IC-LAYER2-PORTS-001

Code	IC - LAYER2 - PORTS - 001
Description	Invalid request.
Generic Cause	Incorrect primaryPortUUID has been passed.
Quick Fix	Verify the primaryPortUUID passed.

IC-LAYER2-PORTS-016

Code	IC - LAYER2 - PORTS - 016
Description	Invalid request.
Generic Cause	Different port types used.
Quick Fix	Verify the secondary port ID passed.

IC-LAYER2-REMOTE-003

Code	IC - LAYER2 - REMOTE - 003
Description	Invalid request.
Generic Cause	Invalid metro code passed.
Quick Fix	Verify and pass the correct metro code.

IC-LAYER2-TAGS-001

Code	IC - LAYER2 - TAGS- 001
Description	Invalid request.
Generic Cause	The given NamedTag is not associated with the peering type.
Quick Fix	Verify whether the correct NamedTag is passed.

IC-LAYER2-VLAN-005

Code	IC - LAYER2 - VLAN - 005
Description	Invalid request.
Generic Cause	Invalid or inapplicable tagging information sent in request payload.
Quick Fix	Remove Primary C-Tag from the request payload.

IC-LAYER2-VLAN-007

Code	IC - LAYER2 - VLAN - 007
Description	Invalid request.
Generic Cause	Missing VLAN tagging information in the request payload.
Quick Fix	Add Primary C-Tag for the request payload.

IC-LAYER2-VLAN-008

Code	IC - LAYER2 - VLAN - 008
Description	Connection error.
Generic Cause	Duplicate VLAN ID argument passed to the method.
Quick Fix	Verify and rename the VLAN ID value passed.

IC-LAYER2-VLAN-009

Code	IC - LAYER2 - VLAN - 009
Description	Connection error.
Generic Cause	Duplicate secondary VLAN ID argument passed to the method.
Quick Fix	Verify and rename the secondary VLAN ID value passed.

EQ-3040054

Code	EQ-3040054
Description	Invalid request.
Generic Cause	Invalid argument passed to the method.
Quick Fix	Updating a Fabric Cloud Router supports changing the name, package, or notification parameters.

Colocation

EQ-2010010

Code	EQ-2010010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2012010

Code	EQ-2012010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2012011

Code	EQ-2012011
Description	One or more mandatory properties are missing.
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2012012

Code	EQ-2012012
Description	Attachment is invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2012025

Code	EQ-2012025
Description	Selected value is not in allowed list of values.
Generic Cause	Value passed in request does not match applicable ENUM values.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2014010

Code	EQ-2014010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2016010

Code	EQ-2016010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2016011

Code	EQ-2016011
Description	One or more mandatory properties are missing.
Generic Cause	Request is incomplete due to missing required properties.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2016012

Code	EQ-2016012
Description	Attachment is invalid.
Generic Cause	There is an issue with the attachment.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2016025

Code	EQ-2016025
Description	Selected value is not in allowed list of values.
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2019010

Code	EQ-2019010
Description	One or more properties are invalid.
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

Contact Equinix Global Service Desk for more information.

EQ-2021010

One or more properties are invalid

Code	EQ-2021010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2042252

Code	EQ-2042252
Description	No pending negotiation found for the given parameters
Generic Cause	There are no outstanding negotiations for this order.
Quick Fix	Verify the order ID passed.

EQ-2061010

Code	EQ-2061010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2061011

Code	EQ-2061011
Description	One or more mandatory properties are missing.
Generic Cause	Request is incomplete due to missing required properties.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2061025

Code	EQ-2061025
Description	Selected value is not in allowed list of values.
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQ-2086010

One or more properties are invalid

Code	EQ-2086010
Description	One or more properties are invalid
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issue specified in the additional info and correct any invalid values passed.

EQ-2095025

Code	EQ-2095025
Description	Selected value is not in allowed list of values.
Generic Cause	There is an issue with at least one of the properties in the request.
Quick Fix	Identify the issues specified in additional info and correct any invalid values passed.

EQX-111-1216

Object has missing required properties %s

Code	EQX-111-1216
Description	object has missing required properties %s
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-1252

String %s is invalid against requested date format(s) %s.

Code	EQX-111-1252
Description	string %s is invalid against requested date format(s) %s
Generic Cause	The scheduled date input does not follow the requested date format.
Quick Fix	Verify that the requestedStartDate or requestedCompletionDate value follows the requested date formats (yyyy-MM-dd'T'HH:mm:ssZ, or yyyy-MM-dd'T'HH:mm:ss.SSSZ), and modify accordingly.

EQX-111-5502

If scheduled Maintenance is selected then requestedCompletionDate and requestedStartDate are mandatory attributes.

Code	EQX-111-5502
Description	If scheduled Maintenance is selected then requestedCompletionDate and requestedStartDate are mandatory attributes.
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-5522

Your cage %s does not belong to this ibx %s.

Code	EQX-111-5522
Description	Your cage %s does not belong to this ibx %s
Generic Cause	The cage ID number is not related to the indicated IBX.
Quick Fix	Verify the cage and ibx values passed and modify as needed.

EQX-111-5527

Purchase Order Number is mandatory if account is PO Bearing account.

Code	EQX-111-5527
Description	Purchase Order Number is mandatory if account is PO Bearing account
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-5571

The following fields are mandatory for Cage Clean Up Request: dampMoistMopRequired, permissionToDiscardBoxes.

Code	EQX-111-5571
Description	The following fields are mandatory for Cage Clean Up Request dampMoistMopRequired, permissionToDiscardBoxes
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-5572

The following fields are mandatory for Shipment Unpack Request inboundShipmentOrderNumber, discardShipmentMaterial, copyOfPackingSlipNeeded

Code	EQX-111-5572
Description	The following fields are mandatory for Shipment Unpack Request inboundShipmentOrderNumber, discardShipmentMaterial, copyOfPackingSlipNeeded
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-5573

The following fields are mandatory for Cage Escort Request durationVisit, openCabinetForVisitor, supervisionReqForVisitor, workVisitOrderNumber

Code	EQX-111-5573
Description	The following fields are mandatory for Cage Escort Request durationVisit, openCabinetForVisitor, supervisionReqForVisitor, workVisitOrderNumber
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-5574

The following fields are mandatory for Equipment Install Request deviceLocation, elevationDrawingAttached, installationPoint, installedEquipmentPhotoRequired, mountHardwareIncluded, patchDevices, powerItOn

Code	EQX-111-5574
Description	The following fields are mandatory for Equipment Install Request deviceLocation, elevationDrawingAttached, installationPoint, installedEquipmentPhotoRequired, mountHardwareIncluded, patchDevices, powerItOn
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-111-6450

The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.

Code	EQX-111-6450
Description	The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.
Generic Cause	The requested operation is temporarily disabled at this IBX.
Quick Fix	Contact Equinix help desk for more information.

EQX-121-1007

Query parameter <parameter name> is required on path <URL path>. but not found in request.

Code	EQX-121-1007
Description	Query parameter [parameter name] is required on path [URL path] but not found in request.
Generic Cause	Missing required query parameters.
Quick Fix	Include the missing query parameters and their corresponding values.

EQX-121-1008

Parameter [parameter name] is required but is missing.

Code	EQX-121-1008
Description	Parameter [parameter name] is required but is missing.
Generic Cause	Missing value for the required parameter.
Quick Fix	Include the missing value.

EQX-121-1009

Value [value input] for parameter [parameter name] is not allowed. Allowed values are [enum values].

Code	EQX-121-1009
Description	Value [value input] for parameter [parameter name] is not allowed. Allowed values are [enum values].
Generic Cause	Invalid value passed in enum.
Quick Fix	Rename the value to satisfy the criteria.

EQX-121-1036

Parameter [parameter name] is not a valid boolean value.

Code	EQX-121-1036
Description	Parameter [parameter name] is not a valid boolean value.
Generic Cause	Value input for the parameter is an invalid boolean value.
Quick Fix	Check that the boolean value, 'true' or 'false', is spelled correctly.

EQX-121-1212

Instance value %s not found in enum (possible values: %s)

Code	EQX-121-1212
Description	instance value %s not found in enum (possible values: %s)
Generic Cause	Invalid value passed in enum.
Quick Fix	Verify the enum value passed.

EQX-121-1216

Object has missing required properties %s

Code	EQX-121-1216
Description	object has missing required properties %s
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-121-5516

Both the workPhone and workPhonePrefToCall fields are mandatory for Technical Contacts.

Code	EQX-121-5516
Description	Both the workPhone and workPhonePrefToCall fields are mandatory for Technical Contacts
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-121-5520

Email is invalid.

Code	EQX-121-5520
Description	Email is invalid
Generic Cause	email parameter is missing, or the value is invalid.
Quick Fix	Verify and add the missing attribute, and ensure the email address is valid.

EQX-121-5530

Patch panel number provided as part of request is not authorized to your organization, please contact Equinix support for more details.

Code	EQX-121-5530
Description	Patch panel number provided as part of request is not authorized to your organization, please contact equinix support for more details.
Generic Cause	Patch panel number belongs to another organization.
Quick Fix	Verity the query parameter name value, and modify as needed.

EQX-121-5535

A-Side IBX %s and Z-Side Provider account number %s is required to fetch z-side location

Code	EQX-121-5535
Description	A-Side IBX %s and Z-Side Provider account number %s is required to fetch z-side location.
Generic Cause	Missing required query parameters.
Quick Fix	Add the missing query parameters.

EQX-121-5557

No eligible IBXs found for aside ibx %s

Code	EQX-121-5557
Description	No eligible IBXs found for aside ibx %s.
Generic Cause	A-side IBX location code is incorrect.
Quick Fix	Verify the asideIbx value passed.

EQX-121-5558

Provider does not have presence in z-side IBX

Code	EQX-121-5558
Description	Provider does not have presence in z-side IBX.
Generic Cause	The provider does not have a z-side presence, or the provider's account number is incorrect.
Quick Fix	Verify the accountNumber value passed.

EQX-121-5564

No Cabinet found for accountNumber %s and cage %s

Code	EQX-121-5564
Description	No Cabinet found for accountNumber %s and cage %s
Generic Cause	The cabinet number does not belong to the account number and corresponding cage.
Quick Fix	Verify the cabinets value passed.

EQX-121-5604

Patch Panel Port {0} is not a valid Available Port

Code	EQX-121-5604
Description	Patch Panel Port {0} is not a valid Available Port
Generic Cause	Patch panel port is occupied or invalid, and therefore unavailable.
Quick Fix	Verify the portA value and modify it as needed.

EQX-121-5605

Cage {0} belonging to the IBX {1} is not valid, path {2}

Code	EQX-121-5605
Description	Cage {0} belonging to the IBX {1} is not valid, path {2}
Generic Cause	The cage number is incorrect for this IBX.
Quick Fix	Verify the cage value and modify it as needed.

EQX-121-5606

Cabinet {0} belonging to the Cage {1} is not valid, path {2}

Code	EQX-121-5606
Description	Cabinet {0} belonging to the Cage {1} is not valid, path {2}
Generic Cause	The cabinet number is incorrect for this cage.
Quick Fix	Verify the cabinets value and modify it as needed.

EQX-121-5607

Connection Service {0} is invalid, path {1}

Code	EQX-121-5607
Description	Connection Service {0} is invalid, path {1}
Generic Cause	The value passed for connectionService does not meet the connectionService criteria.
Quick Fix	Verify the connectionService value passed.

EQX-121-5608

Media Type {0} is invalid, path {1}

Code	EQX-121-5608
Description	Media Type {0} is invalid, path {1}
Generic Cause	The value passed for mediaType does not meet the mediaType criteria.
Quick Fix	Verify the mediaTypevalue value passed.

EQX-121-5609

Protocol Type {0} is invalid, path {1}

Code	EQX-121-5609
Description	Protocol Type {0} is invalid, path {1}
Generic Cause	The value passed for protocolType does not meet the protocolType criteria.
Quick Fix	Verify the protocolType value passed.

EQX-121-5610

Connector Type {0} is invalid

Code	EQX-121-5610
Description	Connector Type {0} is invalid
Generic Cause	The value passed for connectorType does not meet the connectorType criteria.
Quick Fix	Verify the connectorType value passed.

EQX-121-5611

Z Side Connector Type is null

Code	EQX-121-5611
Description	Z Side Connector Type is null
Generic Cause	Value for connectorType is missing.
Quick Fix	Add a valid value for connectorType.

EQX-121-5612

Z Side Account Number {0} is invalid, path {1}

Code	EQX-121-5612
Description	Z Side Account Number {0} is invalid, path {1}
Generic Cause	The value passed for customerAccount is incorrect.
Quick Fix	Verify the customerAccount value passed.

EQX-121-5619

Circuit ID is null

Code	EQX-121-5619
Description	Circuit ID is null
Generic Cause	circuitId parameter or value is missing.
Quick Fix	Add the circuitId attribute or value.

EQX-121-5631

Z Side cabinetDetails is mandatory

Code	EQX-121-5631
Description	Z Side cabinetDetails is mandatory
Generic Cause	cabinets parameter is missing from Z-side information.
Quick Fix	Verify and add cabinets.

EQX-121-5632

Z Side connection service is mandatory

Code	EQX-121-5632
Description	Z Side connection service is mandatory
Generic Cause	connectionService parameter or value is missing from Z-side information.
Quick Fix	Add the connectionService parameter or its corresponding value.

EQX-121-5722

Provided Purchase Order number not exists.

Code	EQX-121-5722
Description	Provided Purchase Order number not exists.
Generic Cause	The purchase order number provided is either incorrect or invalid.
Quick Fix	Verify the number value passed.

EQX-121-5724

Purchase Order with Existing purchaseOrderType, just require Purchase Order Number.

Code	EQX-121-5724
Description	Purchase Order with Existing purchaseOrderType, just require Purchase Order Number.
Generic Cause	Purchase order number is missing from the request payload.
Quick Fix	Verify and add number to the request payload.

EQX-121-6450

The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.

Code	EQX-121-6450
Description	The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.
Generic Cause	The requested operation is temporarily disabled at this IBX.
Quick Fix	Contact Equinix help desk for more information.

EQX-141-1216

Object has missing required properties %s

Code	EQX-141-1216
Description	object has missing required properties %s
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-141-1252

String %s is invalid against requested date format(s) %s

Code	EQX-141-1252
Description	string %s is invalid against requested date format(s) %s
Generic Cause	The incident date input does not follow the requested date format.
Quick Fix	Verify that the incidentDateTime value follows the requested date formats (yyyy-MM-dd'T'HH:mm:ssZ, or yyyy-MM-dd'T'HH:mm:ss.SSSZ), and modify accordingly.

EQX-141-5506

At least one Notification Contact is required

Code	EQX-141-5506
Description	At least one Notification Contact is required
Generic Cause	Notification contact object is missing from the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-141-5510

Provided Attachment is invalid, id {0}

Code	EQX-141-5510
Description	Provided Attachment is invalid, id {0}
Generic Cause	The attachment ID number is invalid due to incorrect or expired attachment ID number.
Quick Fix	Verify the id value passed, and modify as needed.

EQX-141-5522

Your cage %s does not belong to this ibx %s

Code	EQX-141-5522
Description	Your cage %s does not belong to this ibx %s
Generic Cause	The cage ID number is not related to the indicated IBX.
Quick Fix	Verify the cage and ibx values passed and modify as needed.

EQX-141-5550

An Ordering Contact is mandatory

Code	EQX-141-5550
Description	An Ordering Contact is mandatory
Generic Cause	Ordering contact object is missing from the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-141-5551

A Technical Contact is mandatory

Code	EQX-141-5551
Description	A Technical Contact is mandatory
Generic Cause	Technical contact object is missing from the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-141-6003

Please pass correct serviceName

Code	EQX-141-6003
Description	Please pass correct serviceName
Generic Cause	serviceName value does not match the specific problem code.
Quick Fix	Verify the serviceName value and modify as needed.

EQX-141-6004

IncidentDateTime %s should always be in past

Code	EQX-141-6004
Description	incidentDateTime %s should always be in past
Generic Cause	The incidentDateTime value is in the future instead of in the past.
Quick Fix	Verify theincidentDateTime value passed, and ensure it is in the past.

EQX-141-6005

ServiceName %s is mandatory field if problem code is from Managed Service Codes

Code	EQX-141-6005
Description	serviceName %s is mandatory field if problem code is from Managed Service Codes
Generic Cause	serviceName is missing from the request payload.
(This is applicable for request payloads with the following problemCode values: ms01, ms04, ms05, ms06, ms07, ms08, ms12, ms13).
Quick Fix	Verify and add serviceName to the request payload.

EQX-141-6006

Please choose correct problem code ,Managed services is allowed for only these IBX's {DB1,DB2,DB3,DB4}

Code	EQX-141-6006
Description	Please choose correct problem code ,Managed services is allowed for only these IBX's {DB1,DB2,DB3,DB4}
Generic Cause	Invalid problem code was selected for this IBX.
Quick Fix	Verify the problemCode value and modify as needed.

EQX-161-1216

Object has missing required properties %s

Code	EQX-161-1216
Description	object has missing required properties %s
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-161-1252

String %s is invalid against requested date format(s) %s

Code	EQX-161-1252
Description	string %s is invalid against requested date format(s) %s
Generic Cause	The scheduled date input does not follow the requested date format.
Quick Fix	Verify that the startDateTime or endDateTime value follows the requested date formats (yyyy-MM-dd'T'HH:mm:ssZ, or yyyy-MM-dd'T'HH:mm:ss.SSSZ), and modify accordingly.

EQX-161-5506

At least one Notification Contact is required

Code	EQX-161-5506
Description	At least one Notification Contact is required
Generic Cause	Notification contact object is missing from the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-161-5515

Name is mandatory if contact type is technical

Code	EQX-161-5515
Description	Name is mandatory if contact type is technical
Generic Cause	Technical contact is missing either the mandatory userName or name parameter.
Quick Fix	Verify that the Technical contact has either a userName or name, and modify accordingly.

EQX-161-5516

Both the workPhone and workPhonePrefToCall fields are mandatory for Technical Contacts

Code	EQX-161-5516
Description	Both the workPhone and workPhonePrefToCall fields are mandatory for Technical Contacts
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-161-5550

An Ordering Contact is mandatory

Code	EQX-161-5550
Description	An Ordering Contact is mandatory.
Generic Cause	Ordering contact object is missing from the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-161-5702

DateTime %s cannot in past date time.

Code	EQX-161-5702
Description	DateTime %s cannot in past date time.
Generic Cause	The estimatedDateTime value is in the past instead of the future.
Quick Fix	Verify the estimatedDateTime value passed, and ensure it is in the future.

EQX-161-5703

Please pass either userName or other details firstName, lastName, and companyName in visitor detail.

Code	EQX-161-5703
Description	Please pass either userName or other details firstName, lastName, and companyName in visitor detail.
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-161-6120

Not more than 5 visitors are allowed at this point of time to the IBX: %s.

Code	EQX-161-6120
Description	Not more than 5 visitors are allowed at this point of time to the IBX: %s
Generic Cause	More than 5 visitors were included in the work visit request to this IBX.
Quick Fix	Reduce the number of visitors to 5 or less.

EQX-161-6450

The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.

Code	EQX-161-6450
Description	The requested operation is under temporary maintenance, Please reach out to Equinix help desk for any urgent need.
Generic Cause	The requested operation is temporarily disabled at this IBX.
Quick Fix	Contact Equinix help desk for more information.

EQX-171-5554

Date should neither future date nor older date than an year.

Code	EQX-171-5554
Description	Date should neither future date nor older date than an year.
Generic Cause	The dates passed are either in the future, or more than a year in the past.
Quick Fix	Verify the dates passed.

EQX-414-1212

Instance value %s not found in enum (possible values: %s)

Code	EQX-414-1212
Description	instance value %s not found in enum (possible values: %s)
Generic Cause	Invalid value passed in enum.
Quick Fix	Verify the enum value passed.

EQX-816-1212

Instance value %s not found in enum (possible values: %s)

Code	EQX-816-1212
Description	instance value %s not found in enum (possible values: %s)
Generic Cause	Invalid value passed in enum.
Quick Fix	Verify the enum value passed.

EQX-816-1216

Object has missing required properties %s

Code	EQX-816-1216
Description	object has missing required properties %s
Generic Cause	Missing mandatory attributes in the request payload.
Quick Fix	Add the missing attributes to the request payload.

EQX-816-400: Parameter value invalid for parameter type

The parameter value [value] is invalid for input parameter type [name].

Code	EQX-816-400
Description	The parameter value [value] is invalid for input parameter type [name]
Generic Cause	The parameter value passed does not match the corresponding applicable values for this parameter type.
Quick Fix	Verify the parameter value passed.

EQX-816-400: Parameter value required for parameter

The parameter value is required for input parameter type [endDate]

Code	EQX-816-400
Description	The parameter value is required for input parameter type [endDate]
Generic Cause	Parameter type endDate was not passed in the request body when customized period was selected.
Quick Fix	Verify parameter type endDate and its corresponding parameter value are passed.

EQX-816-400: Parameter value required for parameter

The parameter value is required for input parameter type [startDate]

Code	EQX-816-400
Description	The parameter value is required for input parameter type [startDate]
Generic Cause	Parameter type startDate was not passed in the request body when customized period was selected.
Quick Fix	Verify parameter type startDate and its corresponding parameter value are passed.

EQX-816-400: Period not allowed for Schedule Type

Period [CUSTOM] for Schedule type [scheduleType] is not allowed

Code	EQX-816-400
Description	Period [CUSTOM] for Schedule type [scheduleType] is not allowed
Generic Cause	The value passed for scheduleType is invalid when passed with customized period.
Quick Fix	Verify the value passed for scheduleType.

EQX-816-400: Report name not configured

Report [name] is not configured.

Code	EQX-816-400
Description	Report [name] is not configured.
Generic Cause	The report name passed is incorrect.
Quick Fix	Verify the payload sent adheres to the parameter requirements.

EQX-816-400: Supplied and existing report names are mismatched

Existing report name [name] does not match with supplied name [name]

Code	EQX-816-400
Description	Existing report name [name] does not match with supplied name [name]
Generic Cause	Report name passed does not match the report name of the scheduled report.
Quick Fix	Verify the report name passed.

EQX-826-1013

Value [value] for parameter limit greater than allowed max value 100.000000.

Code	EQX-826-1013
Description	Value [value] for parameter limit greater than allowed max value 100.000000.
Generic Cause	Value exceeds the configured limit.
Quick Fix	Rename the value to satisfy the criteria.

3001 Invalid Level Type

Code	3001
Description	Invalid Level Type.
Generic Cause	The levelType specified in the request is not one of the valid values.
Quick Fix	Try again by changing the levelType to one of the valid values - IBX, CAGE, CABINET, CIRCUIT. If it does not work, post the issue on our forum, or contact api-support@equinix.com.

{  
    "payLoad": {},  
    "status": {  
        "type": "ERROR",  
        "statuscode": "3001",  
        "msg": "Invalid Level Type"  
    }  
}

4000 Internal Error

Code	4000
Description	Internal error.
Generic Cause	The request is missing a key input parameter.
Quick Fix	Review your request and try again. Post the issue on our forum, or contact api-support@equinix.com.

{  
    "payLoad": {},  
    "status": {  
        "type": "ERROR",  
        "statuscode": "4000",  
        "msg": "INTERNAL_ERROR"  
    }  
}