Trust & Transparency Dashboard

Use the Trust and Transparency dashboard to access information about security incidents and self-service standardized reports. This allows you to ensure Equinix services are in compliance with your organizational requirements.

To access the Trust and Transparency dashboard:

  • Sign in to the Equinix Customer Portal, then click the left side menu () and select Tools and then Trust and Transparency.

Report Types

Trust and Transparency dashboard categorizes the security reports into different sections.

Self-Assessments

  • Standardized Information Gathering (SIG) Questionnaire – Learn how Equinix uses the SIG questionnaire indexed to multiple regulations and control frameworks.

  • Cloud Security Alliance – Learn about the Security Trust Assurance and Risk (STAR) Registry Listing for Equinix.

App Security

  • Reactive Statement – Learn how Equinix responds to Industry Information Security incidents and provides insights to our customers.

  • Responsible Disclosure – In an effort to protect our digital ecosystem, customers, users and security, researchers can report any perceived or potential security issues they may discover.

  • Breach Notification – Keep current on the latest updates in the event of an Information Security breach.

  • Pentest Attestation – Equinix undergoes annual pentest conducted by a recognized third party. You can view the latest attestation for the current year here.

Policy Details

  • Equinix’s Global Information Security Policies – Learn more about our Global Information Security policies.

Bitsight Report and Score

  • Bitsight Report and Score – View the latest BitSight Security Ratings Score Statement for our corporate controlled environment.

Security Awareness Center

  • Annual Mandatory Security Awareness Training – Ready-to-use training on-demand, intuitive and updated per the latest global Industry guidance.

  • Learn about Security Phishing Training Program – Phishing and other social engineering attack simulations.

  • Learn about Equinix Security Awareness Center – Learn about Equinix’s robust Security Awarenes Programme.

Certifications and Reports

  • Digital Certications and Reports – View and download the latest Digital Services security certifications and reports.

  • Equinix Corporate Certifications and Reports – View and download the latest Equinix Corporate security certifications and reports.

Business Continuity and Disaster Recovery

  • Business Continuity Program Overview – An overview of our Business Continuity Plan, outlining strategies to ensure operational resilience during unforeseen events.

  • Business Continuity Statement – An overview of our business continuity governance, policies, objectives, and commitment.

  • Infectious Disease and Pandemic Plan – Learn more about Pandemic Planning at Equinix.

  • Business Continuity FAQs – Learn more about our Business Continuity Program.

Sustainability

  • Equinix Sustainability Reports – View and download sustainability reports, CDP Climate Change Survey, and CDP Water Security Survey.

Shared Responsibility Model

  • View Equinix shared responsibility model diagram that illustrates the division of responsibility between our customer’s and Equinix services.

Privacy

  • Equinix Privacy Statement – View our Privacy Statement.

  • Equinix Privacy Policy – View our Privacy Policy.

  • Cybersecurity and Data Privacy – Learn about Equinix's commitment to cybersecurity and data privacy.