Use the Trust and Transparency dashboard to access information about security incidents and self-service standardized reports. This allows you to ensure Equinix services are in compliance with your organizational requirements.
To access the Trust and Transparency dashboard:
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Sign into the Customer Portal, then click the left side menu (
) and select Tools and then Trust and Transparency.
Report Types
Trust and Transparency dashboard categorizes the security reports into different sections.
Self-Assessments
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Standardized Information Gathering (SIG) Questionnaire – Learn how Equinix uses the SIG questionnaire indexed to multiple regulations and control frameworks.
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Cloud Security Alliance – Learn about the Security Trust Assurance and Risk (STAR) Registry Listing for Equinix.
App Security
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Reactive Statement – Learn how Equinix responds to Industry Information Security incidents and provides insights to our customers.
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Responsible Disclosure – In an effort to protect our digital ecosystem, customers, users and security, researchers can report any perceived or potential security issues they may discover.
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Breach Notification – Keep current on the latest updates in the event of an Information Security breach.
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Pentest Attestation – Equinix undergoes annual pentest conducted by a recognized third party. You can view the latest attestation for the current year here.
Policy Details
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Equinix’s Global Information Security Policies – Learn more about our Global Information Security policies.
Bitsight Report and Score
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Bitsight Report and Score – View the latest BitSight Security Ratings Score Statement for our corporate controlled environment.
Security Awareness Center
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Annual Mandatory Security Awareness Training – Ready-to-use training on-demand, intuitive and updated per the latest global Industry guidance.
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Learn about Security Phishing Training Program – Phishing and other social engineering attack simulations.
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Learn about Equinix Security Awareness Center – Learn about Equinix’s robust Security Awarenes Programme.
Certifications and Reports
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Digital Certications and Reports – View and download the latest Digital Services security certifications and reports.
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Equinix Corporate Certifications and Reports – View and download the latest Equinix Corporate security certifications and reports.
Business Continuity and Disaster Recovery
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Business Continuity Program Overview – An overview of our Business Continuity Plan, outlining strategies to ensure operational resilience during unforeseen events.
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Business Continuity Statement – An overview of our business continuity governance, policies, objectives, and commitment.
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Infectious Disease and Pandemic Plan – Learn more about Pandemic Planning at Equinix.
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Business Continuity FAQs – Learn more about our Business Continuity Program.
Sustainability
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Equinix Sustainability Reports – View and download sustainability reports, CDP Climate Change Survey, and CDP Water Security Survey.
Shared Responsibility Model
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View Equinix shared responsibility model diagram that illustrates the division of responsibility between our customer’s and Equinix services.
Privacy
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Equinix Privacy Statement – View our Privacy Statement.
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Equinix Privacy Policy – View our Privacy Policy.
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Cybersecurity and Data Privacy – Learn about Equinix's commitment to cybersecurity and data privacy.