IBX Security Profiles

To create a security profile:

1. Log in to the Equinix Customer Portal.

2. Click your username at the top right corner, then select My Profile.

   

3. Select IBX Security.



4. Click Upload to add your headshot photo, or select I do not want to use my photo.

   

   Note:

   If you don't add a photo to your profile, you must show a government-issued photo ID every time you visit an IBX.

   

5. Create a unique PIN to access your data centers.

   

   Note:

   • A PIN must be 6 digits and cannot start with 0.

   • Once the security profile is configured, the PIN cannot be changed.

   • To automatically generate a unique PIN, select Use a system-generated PIN.

     or

   • Select Create your own PIN and enter a 6-digit number that does not start with 0. If the PIN you entered is valid and available, a green checkmark displays.

6. Click IBX Access Form to continue.

   

   An electronic document opens.

   

   1. Read the document carefully, then select the agreement boxes.

      

   2. Sign the document, apply the changes, and select Click to Sign.

      A window appears with a success message.

      

   3. Close this window to return to the previous page.

   A green checkmark appears beside the form to confirm that the system accepted your signed agreement.

7. Click Create IBX Security Profile at the bottom right of the screen.

   

   Your IBX Access PIN is shown, and your security profile is created.

   

8. Click Continue.

Now you can use the access PIN and QR code to enter an IBX.

For easy access to your PIN and QR code:

1. Log into ECP.

2. Click your username at the top right corner.

3. Select My Profile, then IBX Security.

Tip: You can also access your PIN in the ECP Mobile app.