Reseller Administrators

The Equinix Customer Portal (ECP) supports two administrator roles, which also apply to Reseller Administrators:

  • Master Administrator – Manages and orders services for all accounts and locations within a portal organization. Also creates and manages all users, including IBX Administrators and other Master Administrators, across the organization.

  • IBX Administrator – Manages only the users in locations that are designated by the Master Administrator.

See Administrator Responsibilities for typical administration procedures, and the ECP Help Resource Center for videos and more details about these roles.