About Smart Hands

Equinix Smart Hands is an around-the-clock, on-site operational support service for the management, installation, and troubleshooting of your data center equipment. Smart Hands technicians can perform tasks on your behalf within your cage or cabinet.

Video – Smart Hands Spotlight

Smart Hands is an on-site tech support service at the Equinix IBX data centers. Through Smart Hands, our technical personnel can assist you with installation, maintenance, and troubleshooting of your equipment at the IBX.