Video – Report Center Tips

The Report Center in the Equinix Customer Portal offers operational insights into your IBX data center deployments. The reports can assist you with compliance requirements, internal process reviews, and uptime optimization of your deployments.

The reports provide information about:

  • Power management and redundancy

  • Security audits, access logs, and security permissions

  • Colocation, cross connect, and power deployments

  • Smart Hands usage and charges, for budgeting, planning, and accounting

  • Troubleshooting and incident investigation

For most reports, you can run them in the Customer Portal at your convenience.

For selected reports, a Smart Hands technician at the IBX must collect data before the reports can be generated (these reports are associated with a fee).

For more information about the reports and how to generate them, refer to Report Center in the Customer Portal documentation.