Delete a Device

You can delete provisioned devices in Network Edge.

A device can be deleted from Network Edge when the following are true:

  • The device is in a fully provisioned state and the License Status is Registered.

  • No service is actively provisioning or in the process of updating the device configuration.

  • All connections have been deleted.

  • The High Availability-paired device, if relevant, is also deleted at the same time.

Delete Device

  1. Sign in to the Equinix Customer Portal and navigate to Network Edge.
  2. On the Network Edge menu, select Virtual Device Inventory. Your devices will display.

  3. Click the device you want to delete. The Virtual Device Details page will display.
  4. Scroll to the bottom of the Device Details page and click Delete Device.
  5. In the Delete Device confirmation, click Delete Device.

Network Edge will begin the de-provisioning process. This process can take up to several minutes to complete. Once the device is deleted, a record of the deleted device will be in your Inventory, but the device details will no longer contain status, serial numbers, registration or other key elements.

Delete the Secondary Device in a Redundant Pair

  1. Sign in to the Equinix Customer Portal and navigate to Network Edge.
  2. On the Network Edge menu, select Virtual Device Inventory. Your devices will display.
  3. Click the redundant devices you want to edit. The Virtual Device Details page will display.
  4. Scroll to the bottom of the Device Details page and click Delete Device.
  5. In the Delete Device prompt, select your secondary device and click Next.
  6. In the Delete Device confirmation, click Delete Device.

Network Edge will begin the de-provisioning process. This process can take up to several minutes to complete. Once the device is deleted, a record of the deleted device will be in your Inventory, but the device details will no longer contain status, serial numbers, registration or other key elements.