Note: You can’t configure SNMP, Syslog, and NTP on the Network Edge portal. These can only be configured using SSH.
BGP, VPN, Device link, and an SSH key can configured on the portal if they have been initially configured by Equinix.
The following scenarios of Network Edge device responsibility demarcation are in effect in Network Edge depending on the device management solution.
| Device Configuration/ Licensing | Configuration | Network Edge Infrastructure Monitoring | Network Edge Health Monitoring | Network Edge Vendor Support Request Initiation | Comments | Recovery |
|---|---|---|---|---|---|---|
|
Self-Configured/ User or 3rd party License |
User | Equinix | User | User or 3rd party | Equinix cannot monitor the health status of user-managed Network Edge devices or resolve User or 3rd party licensing issues. | See Recovery |
| Self-Configured / Subscription | User | Equinix | User | Varied.
For Cisco Catalyst 8000V Autonomous mode, Equinix will initiate support and the customer needs to directly troubleshoot issue with Cisco TAC. |
||
|
Equinix Configured/ Subscription (End-of-Sale) |
Equinix |
Equinix |
Equinix |
Equinix |
||
|
Equinix Configured/ User or 3rd party License (End-of-Sale) |
User |
Equinix |
User |
Equinix |
Equinix cannot monitor the health status of user-managed Network Edge devices. |