Pricing and Billing

1. Sign in to Customer Portal.

2. From the Orders and Tickets drop-down list, choose Network Ports.

3. In the Interconnection Catalog, select either Fabric Metro Connect or Optical Metro Connect.

   

4. Depending on the selected service, the corresponding ordering workflow opens and displays Metro Connect availability, location information, and service details for the selected location.

5. Complete the Locations and Offering Details section by selecting the following:

   • Metro area
   • A-side IBX data center
   • Z-side destination details:
     • To another Equinix customer in the IBX data center
     • To "Myself in the IBX data center"
     • To a Building Meet-Me Room (BMMR)

6. Provide the basic Connection Details:

   • Billing account
   • Protection level (Dual-Diverse, Protected, or Unprotected)
   • Port speed

7. Add purchase order and internal references for the order in the Purchase Order and Contact Details section.

8. The Order Summary on the right updates automatically as you configure your order, including pricing changes.

   • Select Print Order Summary to download the Order Summary.

   

9. In the Review page, verify your order details, pricing, and agreements before submitting the order.

   • Select Print Order Details to download a copy of the order.