Getting Started

Get started by ordering ports and developing your peering strategy.

You can access the Equinix Internet Exchange portal through:

• Equinix Internet Exchange (IX)
• Equinix Customer Portal (ECP)

Existing Users

To log in through Equinix Internet Exchange:

1. Go to the IX portal, and click Login in the upper right corner of the page.

2. Enter your Username and Password.

3. Click Sign In.

To log in through the Equinix Customer Portal (ECP):

1. Go to ECP.
2. Enter your Username and Password, and click Sign In.
3. Select Network Management on the dashboard, and click Equinix Internet Exchange.

New Users

New users must create an account to access the IX portal. After creating an account, they can log in and order ports.

1. Go to the IX portal, click Login/Register, and then click Create your account.

   

2. Enter your email address and click Continue. When the email from Equinix arrives, click the activation link which will take you to the user account creation screen.

3. Enter an account password. The unique user name must contain eight characters. The unique password must also contain a minimum of 14 characters, including one special character ( -!@#$^&*()?/\:;.=+| ), one alphabetical character, and a number. Read and review the legal agreements and click the check box, then click Complete Registration. You are redirected to the IX portal to sign in.

   

4. You can now order a port. Sign into the IX portal with your credentials, and click Order a Port.

   Note: To change the language preference in the IX portal, click the arrow next to your user name and select Change Language from the drop-down menu. Select the desired language and click Accept.