Order an Equinix Fabric Port - New Ordering Flow

Equinix Fabric ports are available in various configurations including standard and metro ports, remote ports, and extended ports, depending on where customers are located in relation to the physical Equinix Fabric equipment.

Prerequisites

Before ordering an Equinix Fabric port, you must have:

  • An Equinix Fabric account, with one of the following IAM roles assigned: Fabric Port Manager, Fabric Manager, Fabric Service Provider, or Fabric Partner Resource Manager (applicable to Fabric reseller admin users who perform port sharing with end customers).

    Note: For more information, see Roles and Permissions Reference.

    Important: End customer users are not allowed to place Fabric port orders.

Order a Fabric Port

To order a Fabric port:

  1. Log in to Equinix Fabric.

  2. From the Ports menu, select Order an Equinix Fabric Port.

  3. Select a project that newly order port will be assigned to.

    Note: For more information, see Identity and Access Management - Projects.

  4. Select where you want to terminate your port:

    • My Cage in an Equinix IBX – You have your own equipment in an Equinix data center.

    • A Building Meet-Me-Room (BMMR) – You are using a neutral cage to connect to others.

    • A third party with a cage in an Equinix IBX – You are ordering a remote port and connecting via another party.

  5. On the Try Our New Port Ordering Flow? prompt, click Yes, Try New Port Ordering Flow.

  6. On the Customer Demarcation page, configure the demarcation point, depending on where you want to provision your port:

  7. On the Port Configuration page:

    1. Select connections package:

      • Unlimited - You are charged a single MRC that includes the port and any number (up to the allowed amount of VLANs) of local connections made from the port. Applicable to EVPL ports.

      • Standard - You are charged a monthly recurring charge (MRC) for each connection made from the port.

      Note: Select markets offer the Unlimited Port Plus connections package that allows for creating any number of local and remote connections up to the allowed amount of VLANs (up to 4095 VLANs) at no additional cost. This option is available in offline ordering only. For details, see Connection Packages.

    2. Select port speed.

    3. Select port interface type.

    4. Select data plane, indicating the Fabric's physical device your asset is connected to, in terms of hardware stack redundancy:

      • Plane A - The asset is connected to one of the Fabric's physical device in a redundancy pair.

      • Plane B - The asset is connected to the other Fabric's physical device in a redundancy pair.

    5. Select an IBX data center where you want to provision your port.

      Note: Applicable when there's no capacity on the Fabric switch in the IBX data center where the previously configured demarcation point is located.

    6. Click Next.

  8. On the Review Order and Additional Information page:

    1. In the Pricing Information section, select I agree to acknowledge the pricing disclaimer.

    2. Review information in the Customer Demarcation, Patch Panel Details and Port Configurations sections.

    3. In the Contact Information section, review contact details for technical inquiries. Click Change Technical Contact to update the information.

    4. In the Purchase Order section:

      • Enter a purchase order number, or click Select Purchase Order Number to choose from the pool of eligible purchase order numbers.

      • Provide customer reference identifier, that will help you identify this order on your invoice.

    5. Click Order Fabric Port.

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