Order an Equinix Fabric Port
Equinix Fabric ports are available in various configurations including standard and metro ports, remote ports, and extended ports, depending on where customers are located in relation to the physical Equinix Fabric equipment.
Note: For more information about ports, see Port Types.
Tip: If you're ordering a Fabric port to your colocation space, try our redesigned port ordering workflow.
Prerequisites
Before ordering an Equinix Fabric port, you must have:
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An Equinix Fabric account, with one of the following IAM roles assigned: Fabric Port Manager, Fabric Manager, Fabric Service Provider, or Fabric Partner Resource Manager (applicable to Fabric reseller admin users who perform port sharing with end customers).
Note: For more information, see Roles and Permissions Reference.
Important: End customer users are not allowed to place Fabric port orders.
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The Network Ports ordering permission for a specific IBX data center.
To assign the Network Ports permission:
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Log in to the Equinix Customer Portal.
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From the Administration menu, select User Management.
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Locate the user you want to grant Fabric ports ordering permission, click and select Manage Permission.
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Click Ordering.
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Check the Network Ports permission for select IBX data centers.
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Order a Fabric Port
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Log in to Equinix Fabric.
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From the Ports menu, select Order an Equinix Fabric Port.
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Select a project that the port will be assigned to.
Note: For more information, see Identity and Access Management - Projects.
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Select where you want to terminate your port:
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My Cage in an Equinix IBX – You have your own equipment in an Equinix data center.
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A Building Meet-Me-Room (BMMR) – You are using a neutral cage to connect to others.
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A third party with a cage in an Equinix IBX – You are ordering a remote port and connecting via another party.
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In the Location section, select metro, then choose an IBX data center and a billing account.
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In the Port Configuration section:
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Select connections package:
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Unlimited - You are charged a single MRC that includes the port and unlimited connections made from the port.
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Standard - You are charged a monthly recurring charge (MRC) for each connection made from the port.
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Ethernet Private Line - You are charged a single MRC for one connection made from one EPL port to another.
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Select port speed.
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Select port interface type.
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Click Next: Service Details.
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Choose the type of port you want to order.
A single portCreate a single, non-redundant port.
Redundant port(s)Create a pair of redundant ports or add a port to existing one to complete a redundant ports pair.
- Click Redudant port(s).
- Choose if you want to create a new pair of redundant ports or add a port to existing one.
- (Applicable to adding a new port to existing one) Select existing port.
- (Applicable to creating a new pair) Select encapsulation frame type and choose TPID.
- Click Next: Connection Details.
LAG port(s)Create a new LAG or add ports to an existing LAG.
- Click LAG port(s).
- Choose if you want to create a new LAG or add ports to existing one.
- (Applicable to adding ports to existing LAG) Select existing port.
- (Applicable to creating a new LAG) Select the number of ports that will comprise your LAG.
- (Applicable to creating a new LAG) Select encapsulation frame type and choose TPID.
- Click Next: Connection Details.
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In the Connection Details section:
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(Applicable to single, non-redundant ports and LAG ports)Connect New Port to Primary or Secondary Equinix Router – Select primary or secondary.
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(Applicable to ports terminating in your colocation space) Enter patch panel name or browse your colocation assets to find and select one.
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Select a connector type, then choose ports.
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(Applicable to ports terminating in BMMR or at a third-party's cage) Upload your Letter of Authorization provided by the owner of the third-party demarcation in the Equinix IBX.
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Enter the Circuit ID (if the option exists and one was provided.)
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Click Next: Contact and Billing Information.
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Review the contact information, then click Next: Review.
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Review your order and click Print Order Details to download your order summary.
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In the Pricing Information section, select I agree.
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In the Agreements section, select a signing option.
Note: The Agreements section will vary depending on whether your account requires a signature. If it does not require a signature, view the order terms and click to accept on the portal. If a signature is required, select a signing option.
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Click Submit Order.