Change the Priority of an Equinix Fabric Port

After you order an Equinix Fabric port as a primary or secondary port, you might want to change its priority.

Change the Priority of a Port with No Active Virtual Connections

  1. Order a new Fabric port, and assign it the correct priority (either primary or secondary).

    You can place this order through either your Equinix Sales Representative or the Equinix Fabric portal.

  2. Terminate your Fabric port that was assigned the incorrect priority, with help from the Equinix Sales team.

Change the Priority of a Port with Active Virtual Connections

  1. Order a new Fabric port, and assign it the correct priority (either primary or secondary).

    You can place this order through either your Equinix Sales Representative or the Equinix Fabric portal.

  2. Open a ticket with your local Service Desk through Equinix Customer Support by sending an email to support@equinix.com.

  3. Terminate your Fabric port that was assigned the incorrect priority, with help from the Equinix Sales team.