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The Fabric Dashboard

The Equinix Fabric dashboard provides a clear overview of your setup and simplifies the process of initiating and managing various ordering options.

Pending Actions​

Customer portal's dashboard enables quick access to pending actions.

To view and act on pending actions:

  1. Log in to the Customer Portal > Fabric Dashboard.

  2. Click Pending Actions directly under Fabric Products and Services.

  3. Click Accept or Reject Connection to access the connection's details and manage the request to connect.

Ways to Connect​

The Ways to Connect section provides quick access to the most popular actions, connection options, digital products, and pricing tools.

Your Equinix Services at a Glance​

The Your Equinix Services at a Glance section provides an overview of your Equinix Fabric assets along with Equinix Precision Time and Equinix Internet Access services.

The service statistics widgets display key information for each Equinix Fabric service displayed in the portal, including:

  • Fabric ports in ACTIVE state.
  • Connections in AVAILABLE and PROVISIONED states.
  • Fabric Cloud Router instances in PROVISIONED state.
  • Networks in PROVISIONED state.
  • Equinix Precision Time service instances in PROVISIONED state.
tip

If you don't have a specific Fabric asset or an Equinix service, click Get Started to place an order.

note

If you don't have permissions to order a specific Fabric asset or an Equinix service, contact your company administrator.

Equinix Network​

The Equinix Network Map gives you the ability to:

  • View Equinix Fabric global locations in either a 3D spherical or 2D flat view.
  • View service providers and their on-ramps in all Equinix Fabric locations.
  • Visualize how Equinix Fabric locations are connected globally to form the Equinix Fabric Global Network.
  • Visualize routing between any two selected locations and get an indicative value of latency (round trip) between those locations as well as the details of any subsea cables used.
  • Visualize the underlying fiber routes using the FiberMap feature.

Global View​

When you access the Equinix Network Map, you are initially presented with a 3D spherical view of all Equinix locations.

Use the 3D/2D toggle in the top right hand corner of the map to switch from a 3D spherical view to a 2D flat view. Hold the left mouse button to rotate the map (3D) or to drag the map (2D).

Regional View​

Select an individual region to show only locations and connectivity in that specific region.

Service Providers​

Use the Service Providers map feature to view the availability of any or all service providers and their on-ramps in each Equinix Fabric location.

FiberMap​

The FiberMap feature lets you visualize a lower-level, more detailed view of the underlying physical circuits that comprise Equinix Fabric.

note

To enhance resiliency, availability, and performance, Equinix continually evaluates, augments, and optimizes its network for the benefit of its entire customer base, and part of this ongoing effort will include the addition, removal and diversification of fiber paths. As such, the routes shown here are subject to change without notice, and Equinix reserves the right to modify them at any time.

Map data is refreshed every 30 days, and because the paths can change between refresh cycles, the map may not reflect the exact current state at the time of viewing.

Equinix makes no representation or warranty, express or implied, as to the accuracy, or completeness of the information shown, and it should not be relied upon for engineering, regulatory, or contractual purposes.

FiberMap routes visualization

Routes​

Use the Routes map feature to visualize the routing on a metro hop-by-hop basis between any two selected locations, as well as the latency (round trip time) between those two Fabric locations.

By default, the view is representative of normal operational conditions with a value of the average (preceding month) round trip time but users can also toggle to a real-time view to observe current network behavior.

Subsea cable systems​

View the subsea cable system used (where applicable) by hovering the mouse cursor over the link to reveal the tooltip.

The Routes map feature also provides the user with the ability to view any subsea cable system that the connection is traversing.

This can be viewed in either the hop-by-hop routing information by expanding on the chevron:

Or by hovering over any of the utilized links on the map to see this information in the tooltip:

Latency Smart Alert History​

Using historical metro latency data, machine learning services automatically detect anomalies in metro-to-metro latency when latency increases beyond the expected norm giving users the ability to quickly and readily identify latency conditions between any two given metros in the last 24 hours, providing the insight to correlate historical latency performance of their service to network conditions.

Support Center​

View your support requests statistics, open a support case, or access the support center.

Become a Partner​

Click Become a Partner to create a service profile and make your services available on the Equinix platform.

Edit Dashboard​

Customize your Fabric dashboard layout to gain quicker access to data and features that are the most important to you.

To customize your dashboard:

  1. Log in to the Customer Portal > Fabric Dashboard.

  2. Click Edit Dashboard.

  3. Rearrange widget tiles, then click Save.

    tip

    You can change the position of a tile within the section it's in.

    note

    Your dashboard layout is stored locally in your browser's cache. Clearing the cache will restore the dashboard to the default layout.

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