Fabric Portal

The Equinix Fabric portal enables you to manage your Fabric assets such as ports, virtual connections or service tokens. You can use the Equinix Fabric home page to track and monitor your ports, connections, and browse available service providers.

Portal Navigation

To learn how to navigate between products, see Portal Navigation.

The Equinix Fabric Home Page

1

Context Switcher
Select a project to display information that relates to assets associated with the selected item.

Note: Applicable to organizations transitioned to Equinix Identity and Access Management. For more information, see Identity and Access Management.
2

Home
Return to the home page.
3

Connections
Create and manage your Virtual Connections Networks and IP Blocks.
4

Network Edge
Create and manage Network Edge virtual devices.
5

Ports
Order an Equinix Fabric port, view ports in your inventory, and view port order history. See Ports.
6

Cloud Routers
Create and manage your Cloud Routers.
7

Precision Time
Create and manage your Precision Time service instances.
8

Service Tokens
Create A-side and Z-side service tokens to share with other users so that they can create a connection using your port. See Service Tokens.
9

Solution Builder
Solution Builder allows you to design end-to-end solutions using drag-and-drop functionality. Diagram your Equinix Fabric solution, and then download your design with a price estimate. See Solution Builder.
10

Inventory
View inventory lists for all the Equinix products you use, including:

  • Virtual Devices

  • Ports

  • Routing Instances

  • Connectors

  • Subscriptions

  • NE L3 Connections

  • IP Blocks

  • Service Tokens

  • Networks

  • Device Link Groups

See Inventory.
11 Administration
  • Account Management - View account settings and create new billing accounts. See Accounts and Users.
  • Equinix Fabric Portal Customer View - Resellers can view, edit, and place orders on their client's behalf.
  • My Company Profile - Describe your service offerings, metro locations, and manage your connection information.
  • Create a Service Profile - Create service profiles to allow others to find and connect to your services.
  • My Service Profiles - View and manage your service profiles.
12

View all of your notifications. Notifications are categorized by:

  • General

  • Incidents

  • Maintenance

  • Advisories
13

Support
Get help and support. See Customer Support.
14

User menu
Access user settings, change language and timezone, and sign out.

Active Connections

An overview of the number of active incoming and outgoing connections displays at the top of the page.

Pending Requests

Click the Pending Requests drop-down to view a list of all your connection requests that require action.

You can manage all of your pending connection requests and bandwidth change requests from the Pending Request page.

Accept Hosted Connection

Incoming hosted connection requests must be accepted or rejected. Click Accept Hosted Connection on the pending Connection Request card.

The connection details will display. Click Delete Connection to reject the connection request. Click Accept to accept the connection request.

Accept or Reject Connection

Incoming connection requests to your service profile or ports must be accepted or rejected. Click Accept or Reject Connection on the pending Connection Request card.

The connection details will display. Click Reject to reject the connection request. Click Accept to accept the connection request.

Accept or Reject Bandwidth Change

Bandwidth changes must be reviewed and accepted in order for the requested changes to be applied. Click Accept or Reject Bandwidth Change on the pending Bandwidth Change Request card.

The connection details will display. Click Reject Change to reject the proposed bandwidth edit. Click Accept Change to accept the proposed bandwidth edit.

View Deleted

Connection deletions require approval. Click View Deleted Connection on the pending Connection Request card.

The connection details will display. Click Approve Deletion to reject the connection request. Click Accept to accept the connection request.

Click the Pending Requests drop-down again to go back to the map view.

Map View

The map illustrates the locations of all your existing ports as well as all of the metros in which Equinix Fabric is available.

Click a blue pin to zoom into that metro and view the number of ports in that location, the top 5 utilized ports, and IBX details. Click Explore available Service Providers to discover service providers available on Equinix Fabric in the selected metro.

Click a gray pin to zoom into that metro and order a port in that location.

 

 

The Discovery home page makes it easy for you to discover the services and companies available on Platform Equinix as well as connect to other Fabric customers.

Explore Equinix Fabric Ecosystems

If you know the name of the service provider to which you want to connect, enter the name in the search field. Narrow your search using the category drop-down menu.

Categories include:

  • Companies

  • Contacts

  • Service Profiles

  • Services

Select a specific location in the locations drop-down menu.

Frequent Connections

Frequent Connections lists the most connected service providers on Equinix Fabric. Click on any of the service providers displayed to view the company profile. Company profiles include:

  • Overview – Provides basic information about the company as well website and social media links.

  • Locations – Lists metro locations, interconnection partners, and IBX information.

  • Service Profile – Provides the company’s service profile on Equinix Fabric.

  • Offered Services – Lists the services the company offers.

  • Contacts – Lists primary contact for general inquiries and provides link for sending a message.

Discover More

If the service provider you’re looking for isn’t listed in Frequent Connections, click Discover more to search through the service providers on Equinix Fabric.

All of the service providers display.

Use the search field at the top of the page to search for providers by category (Companies, Contacts, Service Profiles, Services).

Narrow your search using the filters on the left.

  • Locations – Click a location to find service providers within the regions listed, and narrow your search further by selecting a specific location within the region.

  • Services – Click on one or more service types to limit your search to specific services.

On the IBX Connection Check card, click Connection Check and enter the A-side origin IBX and Z-side destination IBX to see the available physical and virtual connections.

On the Equinix Fabric Availability card, click Product Availability to view data center locations where Equinix Fabric is available to connect with partners.

 

Administration menu item enables access to billing accounts management, your company's profile as well as service profiles creation and management options.

Account Management

View and manage your billing accounts.

My Company Profile

My Company describes your company, services, and offerings.

View Company Profile

To view your Company Profile, from the Administration menu, select My Company Profile.

Profile Visibility and Information Sharing

To change your Company Profile's visibility, click Edit.

  • A Public company profile allows others you to search for, view, and interact with your company

  • A Private company profile is only visible to users in your company and can't be searched by users outside your company

Connection Provisioning Process

Equinix offers two options for provisioning:

  • Standard Equinix Ordering Process
  • Partner Integrated Ordering

Most Equinix Fabric service providers (sellers) only support the standard Equinix ordering process. Partner integrated ordering means that your business has taken steps to leverage available Equinix Fabric APIs to potentially simplify and automate the ordering and provisioning process associated with Virtual Connections.

Locations

Use Locations to identify Equinix Fabric port locations available in Public Service Profiles for your customers to discover and connect to.

Company Links

Use Get In Touch to promote your social accounts or links.

Offered Services

Services are used for filtering providers listed on the Fabric & Network Edge and Equinix Marketplace portals. You can select from a list of pre-defined service tags or create your own custom service tags here.

Progress Bar

The progress bar demonstrates the level of completeness of the Company Profile.