Twilio Interconnect

This article provides step-by-step instructions for connecting to Twilio Interconnect on Equinix Fabric.

Twilio Interconnect is a private connection to the Twilio cloud through a network of physical points of presence around the world. Instead of sending unencrypted traffic over the public internet, Twilio Interconnect secures communication traffic, offers dedicated bandwidth, and provides a more consistent network experience than the public Internet.

The following Twilio services are currently enabled on Interconnect:

  • Programmable Voice

  • SIP Interface

  • Elastic SIP Trunking

  • Twilio Client

  • Programmable SMS


  • An Equinix Fabric account

  • An account on Twilio Console

  • Globally unique IP addresses (not RFC 1918)

Connect to Twilio Interconnect

  1. Log in to Equinix Fabric.
  2. From the Connections menu, select Create Connection.

  3. In the A Service Provider card, click Connect to a Service Provider.

  4. Enter Twilio in the search field.

  5. On the Twilio card, click Select.

  6. Click Create Connection.

  7. In the Origin section, click Port.

  8. Select a location and a port in that location.

  9. Select a destination and a port in that location.

    Note: There are two different ports for each destination location and you can select either one. Establish redundancy by connecting to both ports with two connections.

  10. Click Next.

  11. In the Connection Information section:

    • VLAN ID – Enter the VLAN ID.

  12. Enter a Connection Speed.

    Note: The speed you provision must match the speed provisioned with Twilio.

  1. Click Next. The Review page displays.

  2. Click Submit Order.
  3. After the order is submitted in Fabric, go to the Twilio Console and submit a Third Party Exchange request.