Create a Service Profile for a Layer 3 Service


The service profile is designed to help ease a buyerClosedA buyer is a user who connects to an available service through ECX. A buyer can be an enterprise end customer of the seller service or an aggregator, managed service provider, network service provider or system integrator company that bundles its service offerings with ECX.'s provisioning of services through ECX FabricClosedECX Fabric is an advanced interconnection solution that improves performance by providing a direct, private network connection, and you need to define and build your service profiles for connectivity to your services. You create a profile for each service that you offer.

Service Profile Creation Workflow

From the My Company page, click Create a Service Profile. To create a Service Profile, first choose a Layer. In the Select Service Type section, click Create a Layer 3 Service.

Note: You must first create a Routing Instance before trying to create a service profile for a layer 3 service.


You follow the steps to define custom configuration options for public and private connectivity to your service. The convenient progress tracker shows your progress as you advance through the service profile creation process. As you complete each section, click Next to move on to the next window.

Here are the main steps:

  • Service Details - Select the basic service profile details

  • Optional Details - Add any optional service details

  • Locations - Select the locations where you offer your services

  • Review - Check your inputs and preview the new service profile

  • Success - Confirm service profile creation and next steps

Service details

In the Basic Information section, enter a name for your service profile, and if applicable, add a brief description of your service. The summary you add to your profile can be seen on the Connect and Create a Subscription pages.

For the Notifications section, enter the email address of the person who you want to receive email notifications about this service profile. Click Add Another Email to add any additional email address.

Optional Details

This window provides a detailed list of the optional network details that you can select. Depending on your new service profile requirements, you can set any number of optional network details, including:



Additional Fields

You can specify optional fields for the customer to fill out. This can be text or number fields, and can offer you the opportunity to capture additional information from customers.

Require Authorization KeyClosedThe authorization key typically contains alpha-numeric characters and is a unique identifier authorizing Equinix to provision a connection towards the CSPNote: To Equinix, authorization key is a generic term and is NOT encrypted on ECX. CSPs might use a different name to refer to the same key. For example: Azure ExpressRoute calls the authorization key the “service key” while AWS calls it the “account ID” from Buyers

Select this option to require your customers use an authorization key when you want to offer an extra layer of authentication.

Custom Name for “Authorization” Key

If your company uses a different name to refer to an authorization key, enter the name in the field.

Receive Equinix-Only Routes

Select this option if you want this profile to receive Equinix-only routes. This guarantees the traffic is only from known Equinix IP addresses. You can choose between aggregateClosedOn Enterprise Cloud Exchange (ECX), aggregators are Network Service Providers (NSPs) and Managed Service Providers (MSPs) who provide multi-tenant services. Aggregators are both buyers of ECX service from Equinix and sellers of value-added services over ECX to their end customers. (/24 or lower) or more specific (higher than /24)

Remote Connections

Allow customers to reach a location through a non-local (remote) connection.

BGPClosedBorder Gateway Protocol. A standardized exterior gateway protocol designed to exchange routing and reachability information between autonomous systems on the internet Community Tag

This option lets you define where the buyers can get more information about the your BGP community. You enter the URL associated with your BGP routes.

You can specify predetermined rate limitsClosedA rate limit is a bandwidth control that is placed on a connection or service that limits the amount of traffic that can be sent or received to an amount less than the physical size of the ports. This is also referred to as a policer or “policing” a service, and is typically implemented using a VLAN on a sub-interface. for a buyer or subscriber.

ConnectionClosedConnection is a general term that refers to any solution that results in the ability to pass data from one point to another. Connections can be made with Layer 2 or Layer 3 technology, may involve several parts or components and can be created from the portal or with APIs in a variety of ways. speeds are billed by billing tiers. You set the connection speed options that customers can select when creating a connection request.

Offer Set Speed Limits

Specify the connection speeds you want to offer the customer. For each option, specify the unique speed, units and billing tier. You can add a maximum of 20 speed options. If you specify a speed greater than the port connection speed, an error message displays.

If you want, you can select the checkbox option that allows customers to enter a custom speed. The custom speeds map directly to the billing tiers specified in the service profile.


You can click an option to expand the block. Each section clearly explains the purpose. Follow the instructions on the page to complete the optional fields you want.

From the location window, you add the routing instances to your service profile. Your company’s total number of available locations are listed per global region. Global location information is organized by these regions: Americas, Asia-Pacific (APAC), and Europe, Middle East, & Africa (EMEA).

From the regions and locations, select the routing instances you want to assign to the service. You drill down to the required routing instance by first selecting each Region and Location you want. When you select the global region you want, the locations available for that region display. From here, you select the locations you want.

Important: The routing instance must have an attached connector to a port before it can be selected in the profile.

The routing instances for each selected location appear below. You can scroll down to review the available routing instances. From the collection of Routing Instances, you can select any RI that is enabled. Eligible routing instances are shown as selectable cards. Click on an enabled RI to select it. If you have enabled Equinix-only routes in the optional details, the list excludes routing instances that are not from Equinix addresses.

Tip: Hover over any disabled routing instance to display a tooltip that explains why the RI is disabled.


Once you have added all the selections and settings, you can preview the L3 service profile details to check everything is correct before submitting it to Equinix. A service profile preview card displays showing the highlights of the new profile, as well as an overview of the details based on your specifications.

When you are satisfied with the details, click Create L3 Service Profile.


A success message indicates that your service profile is being review by an Equinix Admin. The new service profile displays on your My Company page. You receive an email notification when the profile is approved.