Online ECX Fabric Port Ordering

You can order ports via the ECX FabricECX Fabric is an advanced interconnection solution that improves performance by providing a direct, private network connection Portal, as well as in UECP.

  1. Click Ports.
  2. Select Order an ECX Fabric Port .

  3. Select the location for connecting.

    • My Cage in the Equinix IBX - you have your own equipment in an Equinix data center.
    • A Building Meet-Me-Room (BMMR) - you are you using a neutral cage to connect to others.
    • A third party who has a cage in Equinix IBX - you are ordering a remote port and connecting via another party.

    Example: My own cage shows metros where you have a physical presence. If you select remote port, or BMMR, you can connect to locations you in which you don't have a presence.

    Note: The IBX is the specific data center in the metro you selected. There can be multiple IBX in one metro, and you will need to select the specific IBX you want to connect from.

  4. Select the specific account.

  5. Select the specific Port Configuration you want for your port.

    • Standard Package - charged for each connection made from the port.

      Unlimited Package - charged a one time fee for unlimited connections from this port.

      Note: We recommend this option if you plan on having a high number of connections.

      Important: We recommend you select a higher speed for your convenience, as further changes to speed will require a manual change. Monthly Recurring Charge (MRC - you will be billed for this every month) and Non Recurring Charge (NRC - a one time fee) will both display on the tile.

Service Details

LAG Ports are link aggregatedOn Enterprise Cloud Exchange (ECX), aggregators are Network Service Providers (NSPs) and Managed Service Providers (MSPs) who provide multi-tenant services. Aggregators are both buyers of ECX service from Equinix and sellers of value-added services over ECX to their end customers. ports which you can group to increase your bandwidth.

Example: You can LAG two 10Gbps ports to have a combined bandwidth of 20 Gbps regardless of how many LAG ports you have in the LAG group. It will display as one virtual port.

Note: A single port is just a standard, standalone port. A redundant port is a pair of two redundant ports, or you can add on a port to an existing port to make redundant port.

Note: To start off with one LAG port, and wait to add on LAG ports to make a group, you need to order your first LAG-provisioned port through the LAG Port or Configure as a LAG Port option.

Encapsulation Frame Type and TPID

  • For customer device interfaces using Dot1q single vlan tagging, most enterprise customers connecting to the Cloud Exchange use the Dot1q and 0x8100 combination.

  • For customers that plan to use QinQ stacked vlan tagging;

    Select QnQ and the outer vlan tag TPID.

    Note: This will vary by your network equipment vendor and implementation and be either 0x8100, 0x88a8, or 0x9100.

  • If you don’t know your encapsulation and TPID setting, estimate what you will use for this order. Work with the Equinix NOCNetwork Operations Center at the time of the turn-up activation call to make any adjustments.

    Note: If your device encapsulation and TPID configuration does not match what Equinix has set, virtual connections will not work.

  1. Select details for your ports.

  2. Connect a Primary vs Secondary Equinix Router.

    This is an optional field, and if you don't select a designation, the Equinix NOC team defaults to a primary router for you.

    Important: ECX fabric users often order a primary and secondary port on the ECX fabric in a metro for redundancy. In this case, the primary port will be used for primary virtual connections and the secondary port for secondary virtual connections when connecting to a Cloud Service Provider (like Microsoft Azure) which requires redundant virtual connections.

  3. Select the patch panel, cage/ suite, and cabinet for your ports.

    This is where your ECX fabric port will be connected to via a fiber cross connectA Cross Connect is a point-to-point cable link between two customers in the same Equinix IBXdata center. With cross connects customers receive a fast, convenient and affordable integration with business partners and service providers within the Equinix digital ecosystem. They also get highly reliable, extremely low-latency communication, system integration and data exchange. Only available selections will appear in the drop down and search fields.

  4. Select and verify the account for billing.

    You can also upload an LOA (Letter of Authorization) at this step if you have one.

  5. Enter information for your own internal account tracking purposes.

  6. Add a Purchase Order number.

    • You need to select a Purchase Order from the existing Purchase Orders linked to your specific account. (if your company account requires a Purchase Order).
    • Note: To avoid delays, ensure the correct PO is provided. You can also add an Internal Reference Code that is printed on invoices for tracking purposes.

  7. Verify the contact information (optional).

  8. Confirm all information related to the account and submit.

  9. You receive an email order confirmation.

Note: We recommend you create a Service Profile . A service profile can be made public or private, and can be used to connect with other ECX Fabric customers.