Email-based authentication replaces user name-based authentication. It enables access to new Equinix Identity and Access Management features. Now, you can link user accounts to conveniently switch between accounts without having to re-login.
Important: Email-based login is NOT available to users with masked email addresses.
Warning: After enabling this feature, you can't log in using your user name.
To enable email-based login:
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Sign in to any Equinix portal using your user name.
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On the Migrate Your Account page, enter your email address and click Continue.
Note: This page is displayed each time you log in. You will have 3 chances to skip the migration process. After that, the migration process will be enforced and the skip button will no longer be displayed.
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Enter the verification code you received in an email and click Verify Email.
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Select other username-based accounts that you want to link with the email-based account and click Continue.
Important: After enabling email-based login, you won't be able to log in using the selected user names.
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Enter a password that meets the password security criteria, repeat the password, then click Create Password.
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Click Confirm Change to complete the process.
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Click Sign in to Equinix Customer Portal to navigate to the portal.
